Experience

ARInsights

• United States
• Software Development
• 1 - 100 Employee

• Director, Client Services and Database Content

  • Jan 2004 - Present

  Continued management of data, research, configuration, and event tracking for the ARchitect software platform. Offers customer support through an in-depth knowledge of ARchitect, Industry Analyst Relations, training, and software customization. Manages a team of contractors that provide a portion data entry to the ARchitect software platform. Continued management of data, research, configuration, and event tracking for the ARchitect software platform. Offers customer support through an in-depth knowledge of ARchitect, Industry Analyst Relations, training, and software customization. Manages a team of contractors that provide a portion data entry to the ARchitect software platform.



SageCircle

• Content Research Manager

  • Jun 2001 - Dec 2003

  Data management that included collection, research, content configuration and control, and event tracking. Responded to ARchitect application customization. Responsibilities included delegation of input and research activities, data quality control and periodic accuracy checks, and customer information validation. Developed customer requirements into product specification. Enforced and met deadline tasks while ensuring responsive customer relations. Utilized analyst industry knowledge and interviewing skills to create Analyst Briefing Lists/ Analyst List Evaluators (ALEs); an analyst list tiered according to current enterprise trends and customer demands.