Austin Foster
Help Desk Technician at Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.- Claim this Profile
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Bio
Credentials
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Technical Support Fundamentals
CourseraFeb, 2022- Oct, 2024
Experience
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Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.
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United States
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Legal Services
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100 - 200 Employee
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Help Desk Technician
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May 2023 - Present
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Temple University
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United States
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Higher Education
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700 & Above Employee
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Teaching Assistant
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Aug 2022 - May 2023
o Articulated assignment expectations and resolved students’ questions remotely by email and video calls o Organized materials and prepared content for writing and app assignments o Frequently met deadlines for grading assignments timely and provided students with thoughtful and detailed feedback o Articulated assignment expectations and resolved students’ questions remotely by email and video calls o Organized materials and prepared content for writing and app assignments o Frequently met deadlines for grading assignments timely and provided students with thoughtful and detailed feedback
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Lavner Education
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Education Administration Programs
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100 - 200 Employee
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IT Intern / Technology Instructor
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Jun 2022 - Aug 2022
o Assisted with the setup and maintenance of on-site computer hardware, software, internet connectivity o Performed weekly inventory management and tracking o Delivered instruction to over 50+ campers ages 7 - 13 on topics including App Development, Game Design, and Programming. o Took over directorial duties when necessary to ensure smooth camp operation o Assisted with the setup and maintenance of on-site computer hardware, software, internet connectivity o Performed weekly inventory management and tracking o Delivered instruction to over 50+ campers ages 7 - 13 on topics including App Development, Game Design, and Programming. o Took over directorial duties when necessary to ensure smooth camp operation
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PhilaPort (The Port of Philadelphia)
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United States
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Maritime Transportation
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1 - 100 Employee
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Information Services Intern
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Jul 2021 - Aug 2021
o Regularly maintained and operated agency’s security equipment, audiovisual equipment, and desktop units o Provided internal technical support to colleagues regarding agency’s hardware, software, and network o Developed technical guides and performed other duties as assigned by managers o Regularly maintained and operated agency’s security equipment, audiovisual equipment, and desktop units o Provided internal technical support to colleagues regarding agency’s hardware, software, and network o Developed technical guides and performed other duties as assigned by managers
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Education
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Temple University
Bachelor of Science - BS, Computer Science