Austin Foster

Help Desk Technician at Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Credentials

  • Technical Support Fundamentals
    Coursera
    Feb, 2022
    - Oct, 2024

Experience

  • Marks, O'Neill, O'Brien, Doherty & Kelly, P.C.
    • United States
    • Legal Services
    • 100 - 200 Employee
    • Help Desk Technician
      • May 2023 - Present

  • Temple University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant
      • Aug 2022 - May 2023

      o Articulated assignment expectations and resolved students’ questions remotely by email and video calls o Organized materials and prepared content for writing and app assignments o Frequently met deadlines for grading assignments timely and provided students with thoughtful and detailed feedback o Articulated assignment expectations and resolved students’ questions remotely by email and video calls o Organized materials and prepared content for writing and app assignments o Frequently met deadlines for grading assignments timely and provided students with thoughtful and detailed feedback

  • Lavner Education
    • Education Administration Programs
    • 100 - 200 Employee
    • IT Intern / Technology Instructor
      • Jun 2022 - Aug 2022

      o Assisted with the setup and maintenance of on-site computer hardware, software, internet connectivity o Performed weekly inventory management and tracking o Delivered instruction to over 50+ campers ages 7 - 13 on topics including App Development, Game Design, and Programming. o Took over directorial duties when necessary to ensure smooth camp operation o Assisted with the setup and maintenance of on-site computer hardware, software, internet connectivity o Performed weekly inventory management and tracking o Delivered instruction to over 50+ campers ages 7 - 13 on topics including App Development, Game Design, and Programming. o Took over directorial duties when necessary to ensure smooth camp operation

  • PhilaPort (The Port of Philadelphia)
    • United States
    • Maritime Transportation
    • 1 - 100 Employee
    • Information Services Intern
      • Jul 2021 - Aug 2021

      o Regularly maintained and operated agency’s security equipment, audiovisual equipment, and desktop units o Provided internal technical support to colleagues regarding agency’s hardware, software, and network o Developed technical guides and performed other duties as assigned by managers o Regularly maintained and operated agency’s security equipment, audiovisual equipment, and desktop units o Provided internal technical support to colleagues regarding agency’s hardware, software, and network o Developed technical guides and performed other duties as assigned by managers

Education

  • Temple University
    Bachelor of Science - BS, Computer Science
    2019 - 2023

Community

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