Program Coordinator

• Apr 2023 - Present

Education & Training Advisor

• Apr 2018 - Apr 2023

Responsibilities: + Exceed the student registration target for the territory through direct, one-on-one recruitment of students, presentations to a group of potential students, and by pro-actively developing partnerships with local organizations + Coordinate student recruitment campaigns for online programs and courses from Ontario’s public colleges, universities, district school boards, and literacy and basic skills and training providers in a territory, which includes small and rural areas + Build community awareness through engaging presentations and proactive networking + Full cycle recruitment, job development and professional academic counselling + Hire, train and supervise Student Services Representatives + Input all data in the CRM database while producing intensive reports + Coverage as Acting Director of Recruitment & Partnerships when needed + Speaker at the Pre-Conference Forum for Colleges & Institutes Serving and Developing Rural, Remote, and Northern Communities + Speaker at the SiberXchange Live Online Summit Show less

Youth Outreach Worker - Youth Gambling Awareness Program

• Jul 2015 - Mar 2018

+ Presented to over 4,500 people per year in the Niagara region on gambling, financial literacy, online gaming and media literacy + Exceeded monthly and yearly target numbers consistently + Designed and facilitated interactive workshops for youth ages 8 to 24, parents, guardians and professionals + Compiled data to develop a detailed provincial School Board Database. + Planned, implemented and evaluated Community Involvement and Youth Engagement projects + Chair of the Niagara Gaming Awareness Committee + Researched, contacted, developed and maintained strong relationships with community organizations + Maintained data reports and logs (Ministry Reports) + Assisted with youth programs (Leader Corp/Youth Action), resume clinics and workshops Show less

Coach

• Mar 2017 - Sep 2017

DASH Sports is a sports program that introduces children ages 2-11 to a variety of sports both team and individual. My duties included: + Building and maintaining positive relationships with the children, and parents + Lead engaging classes that educate the children about the fundamentals of Floor Hockey, Soccer, Basketball, Baseball, Volleyball, Football, Golf and Tennis, through skills, drills, games and basic sports terminology + Maintain and update attendance forms DASH Sports is a sports program that introduces children ages 2-11 to a variety of sports both team and individual. My duties included: + Building and maintaining positive relationships with the children, and parents + Lead engaging classes that educate the children about the fundamentals of Floor Hockey, Soccer, Basketball, Baseball, Volleyball, Football, Golf and Tennis, through skills, drills, games and basic sports terminology + Maintain and update attendance forms

Site Lead (Manager)

• Aug 2014 - Jul 2015

+ Handled any inquiries from customers about the business+ Communicated courteously with customers by telephone, email, letter and face to face+ Investigated and solved customers' problems and complaints+ Kept accurate records of discussions or correspondence with customers. + Knowledgeable about our current products and services and keeping up to date with any changes. + Contacted, reserved and hosted corporate bookings+ Recruited and trained staff to deliver a high standard of customer service+ Supervised a team of customer service staff Show less

Day Camp Director

• Apr 2012 - Jul 2015

+ Created, implemented, budgeted, facilitated, and evaluated Camp Adventure for three locations (Hamilton, Burlington and Mississauga) + Recruited, trained, scheduled, monitored, and assessed staff members and volunteers+ Contacted new clients, and customers to boost enrollment in programs and promote the business+ Liaison between the community, customers, partner organizations and staff+ Assess the needs and trends in the region to develop new interesting programs+ Established organizational systems, training manuals and forms for camper and event registration, volunteer and staff training Show less

Placement Student

• Jan 2013 - Feb 2015

+ Generated enthusiasm, sharing of ideas and group cohesion in regular team meetings + Mentored youth ages 14-25 to successfully complete an assortments of tasks, presentations and events + Coordinated, led, evaluated large city and province wide events + Presenter at OPEHA conference, the Freeze Summit, World No Tobacco Day and the National Conference on Tobacco or Health + Partnered with local business and non-profit organizations for the services, opportunities and support youth marketplace Show less