Experience

JUX

• United States
• Data Infrastructure and Analytics
• 1 - 100 Employee

• Clinic Success Administrator

  • Dec 2022 - Present

  Communicate client needs to internal team and delegate internal responsibilities Streamline CRM and internal structures to optimize information and accountability Schedule meetings between clinics and team members Assist clinic success managers in daily tasks Communicate client needs to internal team and delegate internal responsibilities Streamline CRM and internal structures to optimize information and accountability Schedule meetings between clinics and team members Assist clinic success managers in daily tasks



Vetcelerator

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Clinic Success Administrator

  • Dec 2022 - Present

  Communicate client needs to internal team and delegate internal responsibilities Streamline CRM and internal structures to optimize information and accountability Schedule meetings between clinics and team members Assist clinic success managers in daily tasks Communicate client needs to internal team and delegate internal responsibilities Streamline CRM and internal structures to optimize information and accountability Schedule meetings between clinics and team members Assist clinic success managers in daily tasks



LifeStance Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Front Office Coordinator

  • Oct 2022 - Dec 2022

  Check in patients for appointments Reconcile patient payment accounts Answer phone calls for all PA locations Create and maintain welcoming reception area for patients Check in patients for appointments Reconcile patient payment accounts Answer phone calls for all PA locations Create and maintain welcoming reception area for patients



Heart + Paw

• United States
• Veterinary Services
• 1 - 100 Employee

• Care Coordinator

  • Feb 2020 - Jun 2022

  Register clients for veterinary, grooming, and day care appointments Manage client schedules Communicate needs between clients and staff Multitask assisting clients in person, on the phone, and via email and online chat Maintain clean and welcoming reception area Train new care coordinators on software and workflow Register clients for veterinary, grooming, and day care appointments Manage client schedules Communicate needs between clients and staff Multitask assisting clients in person, on the phone, and via email and online chat Maintain clean and welcoming reception area Train new care coordinators on software and workflow



Rover.com

• United States
• Consumer Services
• 700 & Above Employee

• Pet Sitter

  • Dec 2017 - Mar 2020

  Walk, feed, and care for pets Provide updates to clients to ensure peace of mind Suggest potential courses of action for problematic pets Maintain home while clients are away Walk, feed, and care for pets Provide updates to clients to ensure peace of mind Suggest potential courses of action for problematic pets Maintain home while clients are away



Wills Eye Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Patient Registration Representative

  • Aug 2017 - Jan 2020

  Register patients before surgery Mediate between patients, nurses, and surgeons Train medical assistants on hospital software and processes Build medical charts for upcoming surgeries Answer phone calls for main hospital number Cover for the surgical scheduler, medical records assistant, and decrimenter for 8 ORs Register patients before surgery Mediate between patients, nurses, and surgeons Train medical assistants on hospital software and processes Build medical charts for upcoming surgeries Answer phone calls for main hospital number Cover for the surgical scheduler, medical records assistant, and decrimenter for 8 ORs



LogixHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Records Processing Specialist

  • Sep 2015 - May 2017

  Processed medical charts from clients into company databases Audited and reconciled charts for accuracy Trained new employees on processing programs Processed medical charts from clients into company databases Audited and reconciled charts for accuracy Trained new employees on processing programs



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • Sep 2010 - Dec 2014

  Created first office newsletter Regulated phone calls and student appointments from front desk Assisted advisors in various organizational and creative projects Created first office newsletter Regulated phone calls and student appointments from front desk Assisted advisors in various organizational and creative projects



Newton Public Schools

• United States
• Education Administration Programs
• 500 - 600 Employee

• Assistant Teacher

  • Jan 2013 - Jun 2013

  Assisted teachers in Kindergarten classrooms Helped students complete classwork and projects Readied supplies for student use Maintained organization of classroom Completed assessments of students reading, writing, and mathematics levels Assisted teachers in Kindergarten classrooms Helped students complete classwork and projects Readied supplies for student use Maintained organization of classroom Completed assessments of students reading, writing, and mathematics levels



Billerica Loves Talent Music School

• Piano Teacher

  • Sep 2009 - Aug 2010

  Taught beginner's level piano to students of varied ages Developed a teaching plan for individual students Taught beginner's level piano to students of varied ages Developed a teaching plan for individual students