Lauren Southwood
Chief Of Staff/Project Manager at Vitra Health- Claim this Profile
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Bio
Experience
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Vitra Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Chief Of Staff/Project Manager
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Jun 2021 - Present
Braintree, MA - Oversee daily operations of the company - Leading and participate in staff meetings - Coordinate communications between departments - Develop and monitor key performance indicators with each department focusing on growth and results - Manage schedule for President and assist with daily operational tasks - Serve as proxy for CEO, COO and President as needed and provided counsel and advice for executive suite - Develop and implement strategic plans, including launching new… Show more - Oversee daily operations of the company - Leading and participate in staff meetings - Coordinate communications between departments - Develop and monitor key performance indicators with each department focusing on growth and results - Manage schedule for President and assist with daily operational tasks - Serve as proxy for CEO, COO and President as needed and provided counsel and advice for executive suite - Develop and implement strategic plans, including launching new business units, establishing, and maintaining all contracts, and planning for growth - Developed and maintained key relationship with local state and city officials as well as other key stakeholder in the community to align strategic vision with industry trends - Manage multiple projects simultaneously with constant changing deadlines and quick turnaround times - Lead team through challenges dealing with staff shortages across departments, collaborating closely with recruiters and management team members to ensure continued operational functioning - Develop, refine, and/or finalize policies and procedures for various programs and across departments to ensure adherence to local and state guidelines and regulations - Ensure compliance with all applicable regulations and industry standards, including the maintenance of accreditation status - Facilitate communication to and among leaders so they were able to make informed decisions and increase efficiencies
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Executive Assistant
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Apr 2018 - Jun 2021
Braintree, MA - Serve as office and operations manager to ensure a customer-service driven focus, particularly in times of staff shortages (PPE in field during COVID) - Hold staff and leadership accountable for tasks and departmental responsibilities to ensure progress toward goals and daily operations. - Onboard, train and strategize with key leaders in the company - Drive the creation and implementation of new systems, structures and technology (Salesforce, DocuSign, Hubspot) - Ensure that… Show more - Serve as office and operations manager to ensure a customer-service driven focus, particularly in times of staff shortages (PPE in field during COVID) - Hold staff and leadership accountable for tasks and departmental responsibilities to ensure progress toward goals and daily operations. - Onboard, train and strategize with key leaders in the company - Drive the creation and implementation of new systems, structures and technology (Salesforce, DocuSign, Hubspot) - Ensure that systems and priorities across the company are aligned and synthesized to ensure effective and efficient operations - Compose/draft communications on behalf of the CEO and COO for strategic partners, government officials and other external relationships - Act as a problem-solver for any issues arising that potentially required attention of senior leadership; ensure all avenues were exhausted before escalating any issues - Successfully planned, managed, and delivered complex development projects from concept to delivery - Established and maintained relationships with stakeholders and vendors. - Ensured compliance with project management processes and standards. - Developed project plans and managed resources to ensure successful completion of projects. - Provided technical and project management expertise to stakeholders and vendors.
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Beth Israel Deaconess Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Executive Assistant to the Director
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Jun 2016 - Apr 2018
Greater Boston Area • Resolve critical issues pertaining to Cancer Center operations in deadline driven, fast paced environment • Maintain and manage the daily schedule and all incoming requests for the Director of the Cancer Center/Chief of the Division of Genetics • Develop and maintain tracking and alert system for upcoming deadlines on incoming requests, projects, and events • Work with the Office of the President, COO, and Division Chiefs in the hospital to arrange and manage strategic meetings… Show more • Resolve critical issues pertaining to Cancer Center operations in deadline driven, fast paced environment • Maintain and manage the daily schedule and all incoming requests for the Director of the Cancer Center/Chief of the Division of Genetics • Develop and maintain tracking and alert system for upcoming deadlines on incoming requests, projects, and events • Work with the Office of the President, COO, and Division Chiefs in the hospital to arrange and manage strategic meetings and initiatives • Oversee the management of, and coordinate logistics for, the membership, events, and promotion of the newly created Cancer Research Institute • Responsible for planning events for Cancer Center including the monthly Distinguished Lecture Series, annual symposium, town hall meetings, advisory board meeting, and various social gatherings • Coordinate and streamline recruitment process for the Clinical Director of Cancer Center, Head of the Cell Biology Department, Assistant Professor in Genetics, and Associate Professor positions to ensure compliance with hospital and Harvard Medical School guidelines • Work with a variety of stakeholders to establish productive collaborations, ensure consistent branding for the Cancer Center and garner internal and external support needed for daily operations • Create internal committees to review and select candidates for various awards, positions and other honors • Manage and track philanthropic and operating budgets for the Cancer Center
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Administrative Coordinator
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Jun 2014 - Jun 2016
Greater Boston Area • Manage the calendar and day to day operations for the Director of the Cancer Center and Cancer Research Institute • Plan and coordinate monthly and annual symposiums, lecture series and scientific meetings • Plans, coordinates and makes recommendations in preparation for high-profile programs and events for Cancer Center. • Initiates, organizes and implements systems and procedures to efficiently coordinate work of the department • Compose and edit complex and sensitive… Show more • Manage the calendar and day to day operations for the Director of the Cancer Center and Cancer Research Institute • Plan and coordinate monthly and annual symposiums, lecture series and scientific meetings • Plans, coordinates and makes recommendations in preparation for high-profile programs and events for Cancer Center. • Initiates, organizes and implements systems and procedures to efficiently coordinate work of the department • Compose and edit complex and sensitive correspondence, reports, manuscripts and scientific documents • Provide a high level of customer service to doctors, visitors, staff and external stakeholders in a professional, service-oriented, respectful manner • Coordinate various recruitment activities for high level positions within the Cancer Center and Cancer Research Institute
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Jumpstart
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United States
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Non-profit Organizations
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500 - 600 Employee
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Director of Operations
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Sep 2012 - Jun 2014
Greater Boston Area • Train, manage and provide professional development for the Regional Operations Team • Set and maintain budgets for all functions (program, development and operations) in addition to university sites • Create and build strategic partnerships with local governmental agencies, community organizations, and educational institutions • Educate staff on new operating systems and tools used both nationally and locally • Prepare and monitor a regional calendar of training, events… Show more • Train, manage and provide professional development for the Regional Operations Team • Set and maintain budgets for all functions (program, development and operations) in addition to university sites • Create and build strategic partnerships with local governmental agencies, community organizations, and educational institutions • Educate staff on new operating systems and tools used both nationally and locally • Prepare and monitor a regional calendar of training, events, meetings for multiple function areas • Oversee transitions and personnel changes for regional team by maintaining online and local tracking and communication systems, monitoring budgets, addressing day to day needs
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City Manager
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Sep 2009 - Aug 2012
Greater Boston Area • Created, managed, and grew relationships with local and state government officials in order to promote the importance of early childhood education in Massachusetts and Rhode Island • Partnered with the Department of Early Education and Care to align Jumpstart’s program with state standards and regulations • Constructed the three million dollars operating budget for local grant • Designed and facilitated trainings for staff and university partners on topics such as… Show more • Created, managed, and grew relationships with local and state government officials in order to promote the importance of early childhood education in Massachusetts and Rhode Island • Partnered with the Department of Early Education and Care to align Jumpstart’s program with state standards and regulations • Constructed the three million dollars operating budget for local grant • Designed and facilitated trainings for staff and university partners on topics such as budget maintenance, government grants, community engagement and system building • Established and managed relationships with transportation vendors and secured classroom space for a pilot program
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Regional Coordinator
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Sep 2008 - Aug 2009
Greater Boston Area • Created and facilitated volunteer opportunities for corporate and community partners, mapping needs of local preschools onto volunteer need • Managed logistics including scheduling, meals, registration, and location for annual and quarterly trainings • Created systems to order, maintain, and track supplies for a new curriculum implementation • Stewarded the creation and management of 14 budgets on the regional and site based level annually • Responsible for the creation of weekly… Show more • Created and facilitated volunteer opportunities for corporate and community partners, mapping needs of local preschools onto volunteer need • Managed logistics including scheduling, meals, registration, and location for annual and quarterly trainings • Created systems to order, maintain, and track supplies for a new curriculum implementation • Stewarded the creation and management of 14 budgets on the regional and site based level annually • Responsible for the creation of weekly and monthly newsletters for preschools, university partners and Jumpstart staff • Responsible for hiring, training, and management of AmeriCorps VISTA positions for Massachusetts and Rhode Island
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AmeriCorps VISTA*
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Sep 2007 - Aug 2008
Boston, MA • Led regional calls and team meetings to share best practices and prioritize projects • Supervised AmeriCorps grant for service projects in the community, including creating and managing budget, program implementation and proper reporting to commission • Worked with 9 college students responsible for implementing events on college campuses across Boston • Spearheaded Jumpstart’s Read for the Record Kick-off Fundraiser by soliciting donations, partnering with a local restaurant and… Show more • Led regional calls and team meetings to share best practices and prioritize projects • Supervised AmeriCorps grant for service projects in the community, including creating and managing budget, program implementation and proper reporting to commission • Worked with 9 college students responsible for implementing events on college campuses across Boston • Spearheaded Jumpstart’s Read for the Record Kick-off Fundraiser by soliciting donations, partnering with a local restaurant and designing invitations and marketing materials
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Daycare Coordinator
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Aug 2006 - Jun 2007
Bronx, NY • Responsible for developing, delivering and managing the daycare program in order to ensure a safe, developmentally appropriate environment for children
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Education
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Villanova University
BA, Human Services