Ray Pawley

Head of Business Development North America at Hitit
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Contact Information
us****@****om
(386) 825-5501
Location
Naples, Florida, United States, US

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Experience

    • Türkiye
    • Software Development
    • 300 - 400 Employee
    • Head of Business Development North America
      • Oct 2021 - Present

      As one of the top 3 largest passenger service system providers trusted by airlines around the world, Hitit is laser-focused on delivering, agile and innovative solutions backed by deep aviation industry experience. Whether an ambitious low- cost start up or an established full-service carrier looking to modernize, with the right tools to achieve their goals both today and tomorrow, we've got the technology to support it all. As one of the top 3 largest passenger service system providers trusted by airlines around the world, Hitit is laser-focused on delivering, agile and innovative solutions backed by deep aviation industry experience. Whether an ambitious low- cost start up or an established full-service carrier looking to modernize, with the right tools to achieve their goals both today and tomorrow, we've got the technology to support it all.

  • Aimendo LLC
    • United States
    • EVP, Chief Commercial Officer
      • Oct 2020 - Present

      A leader in Artificial Intelligence & Natural Language Processing and Deep Learning solutions enabling industry-leading AI/NLP Bot solutions automating repetitive services, as well as highly innovative data management and decision productivity technology using advanced predictive analysis, scoring and optimization solutions. A leader in Artificial Intelligence & Natural Language Processing and Deep Learning solutions enabling industry-leading AI/NLP Bot solutions automating repetitive services, as well as highly innovative data management and decision productivity technology using advanced predictive analysis, scoring and optimization solutions.

    • Principal
      • Aug 2018 - Present

      Transformational approaches leveraging emerging technologies, opening new sales channels and territories, operational excellence and bottom-line results to grow relationships, sales and dramatically increase revenue – all required today for any business to be successful. Real-life business experiences, deep customer relationships and customer loyalty, the ability to connect people and a proven track record across diverse areas including Sales, Client Management, Finance and Operations. I am… Show more Transformational approaches leveraging emerging technologies, opening new sales channels and territories, operational excellence and bottom-line results to grow relationships, sales and dramatically increase revenue – all required today for any business to be successful. Real-life business experiences, deep customer relationships and customer loyalty, the ability to connect people and a proven track record across diverse areas including Sales, Client Management, Finance and Operations. I am successful in achieving win-win outcomes through analysis of customer needs and identification of innovative and cost-effective solutions. As Founder and Principal of Down River Consulting LLC, I leverage my vast experience, industry expertise and thought leadership to help businesses drive revenue growth and enhance profitability. Specialties: Extensive sales/management expertise in the global airline, travel, and hospitality industries with core competencies in Digital, Customer Experience, NLP, E-commerce, Distribution, Contract Negotiation, Market Planning and Analysis, Sales and Business Development, Product Development, Loyalty and Marketing, and strategic partnerships. I have led efforts in due diligence, business integration capabilities as well as strategic planning, competitive analysis, process engineering, and international expansion. Show less Transformational approaches leveraging emerging technologies, opening new sales channels and territories, operational excellence and bottom-line results to grow relationships, sales and dramatically increase revenue – all required today for any business to be successful. Real-life business experiences, deep customer relationships and customer loyalty, the ability to connect people and a proven track record across diverse areas including Sales, Client Management, Finance and Operations. I am… Show more Transformational approaches leveraging emerging technologies, opening new sales channels and territories, operational excellence and bottom-line results to grow relationships, sales and dramatically increase revenue – all required today for any business to be successful. Real-life business experiences, deep customer relationships and customer loyalty, the ability to connect people and a proven track record across diverse areas including Sales, Client Management, Finance and Operations. I am successful in achieving win-win outcomes through analysis of customer needs and identification of innovative and cost-effective solutions. As Founder and Principal of Down River Consulting LLC, I leverage my vast experience, industry expertise and thought leadership to help businesses drive revenue growth and enhance profitability. Specialties: Extensive sales/management expertise in the global airline, travel, and hospitality industries with core competencies in Digital, Customer Experience, NLP, E-commerce, Distribution, Contract Negotiation, Market Planning and Analysis, Sales and Business Development, Product Development, Loyalty and Marketing, and strategic partnerships. I have led efforts in due diligence, business integration capabilities as well as strategic planning, competitive analysis, process engineering, and international expansion. Show less

    • United States
    • 1 - 100 Employee
    • Vice President, Enterprise Sales
      • Feb 2019 - Feb 2020

      Achieved aggressive plans and growth targets by building the strategic plans to rebuild C-level relationships with global Fortune 500 partners and top-tier accounts. I re-established relationships with 70% of 150 target enterprise customers and moved 60% to new product and contract discussions by resolving pain points and articulating the direction and value of new solutions. Achieved aggressive plans and growth targets by building the strategic plans to rebuild C-level relationships with global Fortune 500 partners and top-tier accounts. I re-established relationships with 70% of 150 target enterprise customers and moved 60% to new product and contract discussions by resolving pain points and articulating the direction and value of new solutions.

    • United Kingdom
    • Financial Services
    • 100 - 200 Employee
    • Vice President, Head of Hospitality Sales - Americas
      • Aug 2018 - Feb 2019

      CellPoint Digital provides a global mobile payments platform, positioning all enterprises to improve existing revenue streams, capture new, lucrative revenues from the mobile channel, and profitably manage interactions from both the selling side and the payment solutions side of every transaction. To drive penetration and growth of CellPoint’s sell-side and payment-side mobile solution for the travel industry, I engaged and consulted with top travel and hospitality companies and payment… Show more CellPoint Digital provides a global mobile payments platform, positioning all enterprises to improve existing revenue streams, capture new, lucrative revenues from the mobile channel, and profitably manage interactions from both the selling side and the payment solutions side of every transaction. To drive penetration and growth of CellPoint’s sell-side and payment-side mobile solution for the travel industry, I engaged and consulted with top travel and hospitality companies and payment industry partners. I developed and engaged a pipeline of 150 customers and accelerated 30% of the pipeline to product and contract discussions. Show less CellPoint Digital provides a global mobile payments platform, positioning all enterprises to improve existing revenue streams, capture new, lucrative revenues from the mobile channel, and profitably manage interactions from both the selling side and the payment solutions side of every transaction. To drive penetration and growth of CellPoint’s sell-side and payment-side mobile solution for the travel industry, I engaged and consulted with top travel and hospitality companies and payment… Show more CellPoint Digital provides a global mobile payments platform, positioning all enterprises to improve existing revenue streams, capture new, lucrative revenues from the mobile channel, and profitably manage interactions from both the selling side and the payment solutions side of every transaction. To drive penetration and growth of CellPoint’s sell-side and payment-side mobile solution for the travel industry, I engaged and consulted with top travel and hospitality companies and payment industry partners. I developed and engaged a pipeline of 150 customers and accelerated 30% of the pipeline to product and contract discussions. Show less

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Vice President, Head of Global Sales and Business Development - Chains and Groups
      • Aug 2017 - Aug 2018

      iVvy is a leading Enterprise software as a service (SaaS) technology company, providing cloud-based solutions for Event management, Venue management and Supplier management with real-time procurement for MICE (Meetings, Incentives, Conferences, Events) I forged relationships with C-level IT executives and business partners of top global hotel groups to open the global market and develop business opportunities for the iVvy’s enterprise SaaS cloud-based Event, Venue & Supplier management… Show more iVvy is a leading Enterprise software as a service (SaaS) technology company, providing cloud-based solutions for Event management, Venue management and Supplier management with real-time procurement for MICE (Meetings, Incentives, Conferences, Events) I forged relationships with C-level IT executives and business partners of top global hotel groups to open the global market and develop business opportunities for the iVvy’s enterprise SaaS cloud-based Event, Venue & Supplier management and procurement solution in the MICE (meetings, incentives, conferences, events) vertical. Show less iVvy is a leading Enterprise software as a service (SaaS) technology company, providing cloud-based solutions for Event management, Venue management and Supplier management with real-time procurement for MICE (Meetings, Incentives, Conferences, Events) I forged relationships with C-level IT executives and business partners of top global hotel groups to open the global market and develop business opportunities for the iVvy’s enterprise SaaS cloud-based Event, Venue & Supplier management… Show more iVvy is a leading Enterprise software as a service (SaaS) technology company, providing cloud-based solutions for Event management, Venue management and Supplier management with real-time procurement for MICE (Meetings, Incentives, Conferences, Events) I forged relationships with C-level IT executives and business partners of top global hotel groups to open the global market and develop business opportunities for the iVvy’s enterprise SaaS cloud-based Event, Venue & Supplier management and procurement solution in the MICE (meetings, incentives, conferences, events) vertical. Show less

    • Software Development
    • Vice President, Head of Global Sales and Business Development (Acquired by Booking Holdings)
      • Nov 2015 - Aug 2017

      A leader in Artificial Intelligence & Natural Language Processing and Deep Learning solutions; Chatbots, Voice driven solutions, and Live-agent Chat. Evature developed industry award winning Expert Virtual Agent (EVA), enabling industry-leading Chat Bots, mobile app voice solutions, free-text search for online travel, as well as highly sophisticated Travel Agency productivity solutions and leading chat-enabled platforms. Utilizing innovative algorithms to process search requests via… Show more A leader in Artificial Intelligence & Natural Language Processing and Deep Learning solutions; Chatbots, Voice driven solutions, and Live-agent Chat. Evature developed industry award winning Expert Virtual Agent (EVA), enabling industry-leading Chat Bots, mobile app voice solutions, free-text search for online travel, as well as highly sophisticated Travel Agency productivity solutions and leading chat-enabled platforms. Utilizing innovative algorithms to process search requests via Natural Language Processing, Deep-Learning and Dialogue Management, EVA understands the users' inputs and converts them to structured search queries with extremely high precision and significantly improves conversion rates, revenues and user satisfaction. I drove aggressive revenue and profit of cloud-based AI, Natural Language, and Deep Learning SaaS solutions, I led sales and account management for strategic global targets and partnerships with IT, transportation, and travel companies to deliver a 400% increase in customer signings in just three months and grow the viable pipeline by 1000%. Show less A leader in Artificial Intelligence & Natural Language Processing and Deep Learning solutions; Chatbots, Voice driven solutions, and Live-agent Chat. Evature developed industry award winning Expert Virtual Agent (EVA), enabling industry-leading Chat Bots, mobile app voice solutions, free-text search for online travel, as well as highly sophisticated Travel Agency productivity solutions and leading chat-enabled platforms. Utilizing innovative algorithms to process search requests via… Show more A leader in Artificial Intelligence & Natural Language Processing and Deep Learning solutions; Chatbots, Voice driven solutions, and Live-agent Chat. Evature developed industry award winning Expert Virtual Agent (EVA), enabling industry-leading Chat Bots, mobile app voice solutions, free-text search for online travel, as well as highly sophisticated Travel Agency productivity solutions and leading chat-enabled platforms. Utilizing innovative algorithms to process search requests via Natural Language Processing, Deep-Learning and Dialogue Management, EVA understands the users' inputs and converts them to structured search queries with extremely high precision and significantly improves conversion rates, revenues and user satisfaction. I drove aggressive revenue and profit of cloud-based AI, Natural Language, and Deep Learning SaaS solutions, I led sales and account management for strategic global targets and partnerships with IT, transportation, and travel companies to deliver a 400% increase in customer signings in just three months and grow the viable pipeline by 1000%. Show less

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account VP – Airline IT and Distribution, Sales & Account Management – Americas
      • Sep 2012 - Nov 2015

      In my role with Amadeus Airline IT Group, I sustained their dominance among top North American airlines by building and strengthening relationships with C-suite executives and IT decision-makers. I closed multiple new customers, accelerated revenue in key regions, and led large cross-functional projects to achieve client and business goals.

    • Director, Head of Global Hospitality IT Sales – Americas
      • Jul 2009 - Sep 2012

      I directed sales strategy, top-tier accounts, and relationship management for strategic hotel targets in North and South America, growing new business and expanding existing accounts through client education and consultation. Among my achievements, I closed a contract with a major, global hotel chain and advanced critical negotiations with other global chains.

    • Director, Commercial Leader, Head of e-Commerce Business Unit – North America
      • Jul 2007 - Jul 2009

      I leveraged technology and enterprise software trends and innovations to shape an e-commerce strategy with direct multinational and global corporations, selling millions of dollars in e-commerce transaction revenue and software development contracts to increase active new prospects by 250% and deliver 125% growth. I also built, led, and consolidated commercial and product teams to shift focus to product utilization and marketability, and partnered with Global e-Commerce on initiatives in Europe… Show more I leveraged technology and enterprise software trends and innovations to shape an e-commerce strategy with direct multinational and global corporations, selling millions of dollars in e-commerce transaction revenue and software development contracts to increase active new prospects by 250% and deliver 125% growth. I also built, led, and consolidated commercial and product teams to shift focus to product utilization and marketability, and partnered with Global e-Commerce on initiatives in Europe and Asia.

    • Director, e-Commerce Distribution Services/Global Partners
      • Aug 2003 - Jul 2007

      I built and led a global service, support, implementation, and configuration team of 23, driving 300% distributor growth and improving the implementation process by 37%.

    • Director, e-Commerce, Customer Management & Consulting Services
      • Oct 2000 - Aug 2003

      I established and led a 10-member account consulting team, increasing application utilization by 275%, portfolio productivity by 200%, and developing a professional services platform and revenue stream.

Education

  • Center for Creative Leadership (Greensboro, NC)
    Executive Leadership, Executive Leadership at the Peak: Leadership, Mentoring and Coaching
  • University of Houston
    Bachelor of Science - BS, Finance / Pol Science

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