Experience

ALOM
• United States
• Truck Transportation
• 1 - 100 Employee
• Senior Operations Manager

  • Mar 2023 - Present

Amazon
• Bangladesh
• Advertising Services
• 1 - 100 Employee
• Regional Staffing Manager

  • Aug 2022 - Mar 2023


Amazon Logistics

• United States
• 700 & Above Employee

• Senior Regional Manager

  • Jul 2021 - Jan 2023

• Senior Operations Manager

  • Jan 2021 - Jul 2021

• Senior Operations Manager

  • Oct 2019 - Jan 2021

• Inventory Quality Operations Manager

  • Apr 2018 - Oct 2019

• Operations Manager

  • Dec 2016 - Apr 2018

• L5 Area Manager

  • Jun 2013 - Dec 2016

  My task is to manage a team of associates in a sortable merchandise fulfillment center to reach target volumes established by S&OP while balancing labor and striving towards lean objectives in processes. Tasks include but not limited to:-Manage and engage associates to establish relationships and camaraderie within my team while also breaking barriers and improving processes. -Balance labor between pick and pack functions as well as cross-train associates in building-wide tasks to run a lean and efficient business.-Conduct cost-savings projects that require data-diving and big picture understanding that are sustainable and efficient for the building. -Manage both Amazon and third-party associates related to performance, behavioral, and quality objectives; finding ways to develop a high-performing team. Show less



Rivertrail Guest Services

• Service Center Representative

  • Oct 2010 - May 2013

  Provide superior quality customer service to students, parents, staff, and others. Required to be flexible and innovative in being able to solve and problem or question that a customer might come to me with. Used collaborative communication within different divisions within our neighborhood to achieve a safe, productive, and efficient way of living for the students. Provide superior quality customer service to students, parents, staff, and others. Required to be flexible and innovative in being able to solve and problem or question that a customer might come to me with. Used collaborative communication within different divisions within our neighborhood to achieve a safe, productive, and efficient way of living for the students.

• Leadership Operations Intern

  • Apr 2012 - Aug 2012

  Lead a group of associates in outbound-pack division in pursuit of achieving corporate planned objectives in a number of measures. Balanced workflow in order to reduce waste and maximize efficiency. Also performed a week long Kaizen taking inbound-prep process and completely renovating it to include a F.I.F.O system as well as reduced waste. Lead a group of associates in outbound-pack division in pursuit of achieving corporate planned objectives in a number of measures. Balanced workflow in order to reduce waste and maximize efficiency. Also performed a week long Kaizen taking inbound-prep process and completely renovating it to include a F.I.F.O system as well as reduced waste.


East Complex Dining Services
• Flex Worker

  • Sep 2009 - May 2010