Randi Koenig

HUD Service Coordinator at Baptist Senior Family
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us****@****om
(386) 825-5501

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Ronald Kubitz

Randi is a dedicated and extremely reliable HR professional. She is as hardworking as they come and will do whatever it takes to come up with the correct solution for her company that is a win/win for all. While she excels at the payroll and HR administrative angle she is a true HR Generalist and is well versed in most areas of HR. Randi can always be counted on and a more dedicated employee you will not find.

Myles Zuckerman

I met Randi Koenig when she was working at Sunrise Senior Living of Greentree, and I was a family physician in private practice providing medical care to some of the residents there. At that time she filled an interim regional business manager role, facilitating accounting and HR operations at nine communities. Randi impressed me with her professional attitude and ability to communicate effectively with residents and their family members, while conveying her caring attitude. I am happy to recommend her for a position in your organization.

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Credentials

  • Customer Service: Communicating With Impact Certification
    DDI | Development Dimensions International
  • Workplace Safety Committee Training Certification
    Pennsylvania Department of Labor & Industry

Experience

  • Baptist Senior Family
    • Castle Shannon, Pennsylvania, United States
    • HUD Service Coordinator
      • Oct 2022 - Present

      Re-defining and developing the service coordination program for 100 residents at Baptist Manor, working with AASC to streamline process to ensure HUD compliance. Member of Employee Engagement Committee. Re-defining and developing the service coordination program for 100 residents at Baptist Manor, working with AASC to streamline process to ensure HUD compliance. Member of Employee Engagement Committee.

  • Presbyterian SeniorCare Network
    • Oakmont, Pennsylvania, United States
    • Lifestyle Engagement Assistant
      • Sep 2021 - Sep 2022

      Engaged over 50 residents in person-centered recreational activities to fulfill their social, spiritual, physical, and intellectual needs * Awarded excellent service to residents with dementia at Woodside neighborhood in monthly employee recognition program for April 2022 Engaged over 50 residents in person-centered recreational activities to fulfill their social, spiritual, physical, and intellectual needs * Awarded excellent service to residents with dementia at Woodside neighborhood in monthly employee recognition program for April 2022

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Service Coordinator
      • Mar 2021 - Sep 2022

      Provided direct assistance to 95+ senior residents in HUD-subsidized housing by conducting initial referrals, establishing service plans, and providing ongoing support to meet their needs according to HUD-compliance standards as documented in the Care Guide system* Coordinated delivery of emergency supplies and services for residents when elevator was down at Beechtree Commons from 6/8/22 to 7/22/22, sourcing community resources to assist in supporting challenges of isolation and adverse media coverage* Promoted progress towards self-sufficiency in over 75% of residents who consent to utilize service coordination program* Conducted annual and periodic assessments that include health history, initial care screening, social determinants, ADL assessment, memory impairment screening, friendship scale assessment, depression screening, and life planning with a 95% improvement rate* Implemented monthly events (i.e.; crafts, bingo, exercise, picnics, book clubs, bible study), increasing participation by 10% in six months, encouraging service providers to promote wellness, education, commodity distribution, and socialization

    • Assistant Property Manager
      • Oct 2020 - Mar 2021

      Supported Senior Property Manager by overseeing property management administrative logistics per HUD compliance standards for 45 senior residents at Elliott Heights* Established rapport with residents by managing their lease files and conducting annual recertification process in a timely manner that reduced monthly rent contribution by 10% due to eligible medical deductions not previously declared

  • Vantage Specialty Chemicals
    • Mallet & Co. - Carnegie, PA
    • Human Resources Specialist (Contract)
      • Jan 2018 - Oct 2018

      Managed HR operations for over 60 employees at Mallet & Co. and established protocols that were being implemented for the first time at this location * Project-managed rollout of over 30 production-level job descriptions for analysis & review, categorizing job titles by department and assessing criteria for EEO compliance categories * Created HR procedures manuals for Onboarding, Offboarding, Benefits Administration, and Payroll * Saved Vantage over $13K during UL I-9 audit that revealed duplicate charges to two different benefit providers * Conducted 1-hour training sessions for 10 managers on ADP Workforce Now Time & Attendance Module for Supervisors

  • Leybold
    • Export, Pennsylvania, United States
    • Marketing Coordinator (contract)
      • Jun 2017 - Dec 2017

      Project-managed research for sump pump manufacturing company * Sourced specialty scientist professors at over 90 universities in the USA * Established leads database of over 200 prospects in SAP-CRM for regional sales team Project-managed research for sump pump manufacturing company * Sourced specialty scientist professors at over 90 universities in the USA * Established leads database of over 200 prospects in SAP-CRM for regional sales team

  • Pressley Ridge
    • Pittsburgh, Pennsylvania, United States
    • Office Manager
      • Jun 2015 - Apr 2016

      Managed administrative operations for the School of Autism and ESY Summer Program, supervising staff in compliance with FERPA, DPW, OSHA, HIPAA, Act 168, and Act 48 by monitoring over 30 student records for admissions and discharges in the MyEvolv system *Served as site liaison for safety committee and incident reporting * Certified as MyEvolv Power User during system rollout, serving as backup training resource for 15 employees Managed administrative operations for the School of Autism and ESY Summer Program, supervising staff in compliance with FERPA, DPW, OSHA, HIPAA, Act 168, and Act 48 by monitoring over 30 student records for admissions and discharges in the MyEvolv system *Served as site liaison for safety committee and incident reporting * Certified as MyEvolv Power User during system rollout, serving as backup training resource for 15 employees

  • JUNIPER VILLAGE AT FOREST HILLS
    • Forest Hills, Pennsylvania, United States
    • Business Office Manager
      • Feb 2013 - Feb 2015

      Manage administrative operations for 85-bed assisted living facility and support staff of three employees.. Human resources, payroll, accounts payables & receivables, on-call site manager rotation. Manage administrative operations for 85-bed assisted living facility and support staff of three employees.. Human resources, payroll, accounts payables & receivables, on-call site manager rotation.

Education

  • Point Park University
    Bachelor of Arts (B.A.), Organizational Leadership

Community

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