Sarah McQueen
Director of Catering and Events at The HAC- Claim this Profile
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Bio
Katie Wells-Hursey
Sarah is a fantastic manager, who is always willing to get stuck in with her team and encourage the best from those around her. Her approach to work is very methodical, and she always keeps a level head under pressure. If the opportunity arose, I would not hesitate to work with Sarah again in the future!
Terry Shortland
I worked with Sarah as Print supplier during her time as Marketing Manager for Searcys The Gherkin, my job was made all the easier by the fact that Sarah had an innate understanding of how to market a brand through choices of substrate print & finish, with of course one eye keenly fixed on the budget. We bought some truly exciting projects to life, screen printing snowflakes onto mirrors to create a faux snow globe being just one that springs to mind. Sarah has that enthusiasm, energy & positivity that makes every project that you work on end up feeling like fun, regardless of the deadline, I must say that handing me an espresso at the start of every meeting was a smart move too, a hyper print supplier not only thinks but works faster!.
Katie Wells-Hursey
Sarah is a fantastic manager, who is always willing to get stuck in with her team and encourage the best from those around her. Her approach to work is very methodical, and she always keeps a level head under pressure. If the opportunity arose, I would not hesitate to work with Sarah again in the future!
Terry Shortland
I worked with Sarah as Print supplier during her time as Marketing Manager for Searcys The Gherkin, my job was made all the easier by the fact that Sarah had an innate understanding of how to market a brand through choices of substrate print & finish, with of course one eye keenly fixed on the budget. We bought some truly exciting projects to life, screen printing snowflakes onto mirrors to create a faux snow globe being just one that springs to mind. Sarah has that enthusiasm, energy & positivity that makes every project that you work on end up feeling like fun, regardless of the deadline, I must say that handing me an espresso at the start of every meeting was a smart move too, a hyper print supplier not only thinks but works faster!.
Katie Wells-Hursey
Sarah is a fantastic manager, who is always willing to get stuck in with her team and encourage the best from those around her. Her approach to work is very methodical, and she always keeps a level head under pressure. If the opportunity arose, I would not hesitate to work with Sarah again in the future!
Terry Shortland
I worked with Sarah as Print supplier during her time as Marketing Manager for Searcys The Gherkin, my job was made all the easier by the fact that Sarah had an innate understanding of how to market a brand through choices of substrate print & finish, with of course one eye keenly fixed on the budget. We bought some truly exciting projects to life, screen printing snowflakes onto mirrors to create a faux snow globe being just one that springs to mind. Sarah has that enthusiasm, energy & positivity that makes every project that you work on end up feeling like fun, regardless of the deadline, I must say that handing me an espresso at the start of every meeting was a smart move too, a hyper print supplier not only thinks but works faster!.
Katie Wells-Hursey
Sarah is a fantastic manager, who is always willing to get stuck in with her team and encourage the best from those around her. Her approach to work is very methodical, and she always keeps a level head under pressure. If the opportunity arose, I would not hesitate to work with Sarah again in the future!
Terry Shortland
I worked with Sarah as Print supplier during her time as Marketing Manager for Searcys The Gherkin, my job was made all the easier by the fact that Sarah had an innate understanding of how to market a brand through choices of substrate print & finish, with of course one eye keenly fixed on the budget. We bought some truly exciting projects to life, screen printing snowflakes onto mirrors to create a faux snow globe being just one that springs to mind. Sarah has that enthusiasm, energy & positivity that makes every project that you work on end up feeling like fun, regardless of the deadline, I must say that handing me an espresso at the start of every meeting was a smart move too, a hyper print supplier not only thinks but works faster!.
Experience
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The HAC
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United Kingdom
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Events Services
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1 - 100 Employee
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Director of Catering and Events
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Jun 2023 - Present
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Museum of London
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United Kingdom
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Museums, Historical Sites, and Zoos
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200 - 300 Employee
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Head of Hospitality and Catering (Commercial)
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Jan 2023 - Jun 2023
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Assistant Head of Commercial Services
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Apr 2019 - Apr 2023
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Venues and Hospitality Manager
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Mar 2017 - Apr 2019
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Lexington Catering
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United Kingdom
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Hospitality
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200 - 300 Employee
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Business Development Manager
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Feb 2016 - Feb 2017
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Searcys
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United Kingdom
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Hospitality
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200 - 300 Employee
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Sales & Marketing Manager - Searcys The Gherkin
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Dec 2011 - Feb 2016
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Institution of Engineering and Technology (IET)
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Sales & Development Manager
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Dec 2004 - Dec 2011
Manage and develop a pro-active and reactive sales team of five people Manage contracted caterers on site (Ampersand) Manage contracted Audio Visual team (Eclipse) Create yearly business plan which is presented to the Board of Trustees including financial sales targets and expenditure for upcoming year Keeping up-to-date with current trends and predicting sales tools to maximise potential sales Generate monthly variance and activity report from P&L Key contact for industry associations (London & Partners, MIA, ISES etc.) Represent IET Venues and external and internal events Producing all sales procedures to ensure smooth running of venue and ensure they are kept up-to-date and in line with new legislation and current trends Working closely with IET Venues maketing team; which has produced an Award winning website (MIMA Award), running successful exhibitions and creating a collaborative brand across all IET Venues Recruitment for conference & banqueting roles Liasing and agreeing refurbishment plans with Operations Manager and General Manager Having an overview of the events diary and running daily/weekly meeting to ensure all C&B Team are prepared and to highlight any challenges Show less
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The RSA (The royal society for arts, manufactures and commerce)
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United Kingdom
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Non-profit Organizations
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300 - 400 Employee
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Conference Co-ordinator
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Aug 2002 - Nov 2004
Show rounds of the Venue with clients Negotiating skills and the ability to close deals Key trainer for the department new starters Took part in setting up Standard of Practice set by Line Manager Assisting in Wedding Events (wedding business increased 75% from 2002-2005) Sending Deposit Invoice for Events Monetary Budget Skills Heavily involved in gaining Hospitality Assured Accreditation Show rounds of the Venue with clients Negotiating skills and the ability to close deals Key trainer for the department new starters Took part in setting up Standard of Practice set by Line Manager Assisting in Wedding Events (wedding business increased 75% from 2002-2005) Sending Deposit Invoice for Events Monetary Budget Skills Heavily involved in gaining Hospitality Assured Accreditation
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Conference Co-ordinator
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Mar 2000 - Jul 2002
Receiving enquiries by phone and e-mail Ensuring with client all details are correct on Function sheets Invoicing client for event Follow-up calls to clients to guarantee event went well General Administration (Function Sheets, Forecasts etc.) Paying suppliers according to terms (Cheque Distribution) Statement Reconciliation Liasing with suppliers and other departments Receiving enquiries by phone and e-mail Ensuring with client all details are correct on Function sheets Invoicing client for event Follow-up calls to clients to guarantee event went well General Administration (Function Sheets, Forecasts etc.) Paying suppliers according to terms (Cheque Distribution) Statement Reconciliation Liasing with suppliers and other departments
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Education
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1997 - 1999
Orpington Technology College
Advanced GNVQ, Leisure and Tourism -
1992 - 1997
Westwood Technology College
Community
