Mokshed khan Porosh

Team Leader, Marketplace at Bikroy
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD
Languages
  • English Professional working proficiency
Skills

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Bio

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Credentials

  • Google Digital Garage Certificate
    Google Digital Garage
    Aug, 2021
    - Oct, 2024
  • Sales Training
    Bikroy
    Jul, 2020
    - Oct, 2024
  • Google Sheet & Excel Training
    Bikroy
    May, 2020
    - Oct, 2024
  • Leadership Training
    Don Sumdany Facilitation & Consultancy
    Mar, 2020
    - Oct, 2024
  • Strategy for Successful Sales
    Bikroy
    Jan, 2019
    - Oct, 2024

Experience

  • Bikroy
    • Bangladesh
    • Internet Publishing
    • 1 - 100 Employee
    • Team Leader, Marketplace
      • Oct 2021 - Present

      Work in Assigned Territory to identify growth opportunities for Marketplace Business.• Market Mapping & Extensive Drive with Field Agents.• Come up with different ways to Grow Membership from the assigned areas.• Train & Follow up Territory Sales Officers on Defining priorities based Growth Plan.• Ensure they get the best service & Upsell them.• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.• Update regular KPI reports of progress and forecasts to internal and external stakeholders using key account metrics.• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and for possible use in future case studies or company training• Ensure Monthly/ Quarterly KPIs (acquisition & revenue targets) are met as per the department’s expectation• Any other tasks/projects assigned by the line manager

    • Senior Executive, Marketplace
      • Jan 2021 - Mar 2022

      * Build a strong work relationship with corporate clients.* Giving clear Ideas about online marketing & company services.* Chasing Marketing & Sales Targets. Selling company services.* Day to Day basis follow-ups with clients regarding service & payments.* Maintain good relationships with existing clients, gaining repeat business wherever possible.* Sharing ideas about different types of branding. Co-Branding with different companies. * Manage In-house, outsourced & TS employees of the sales team.*Collect leads from both online and offline to create lead bank for the team.*Ensure customer acquisition and quality service.*Participate in strategic planning, target definition, and action plan development.*Visit corporate office & alternative channels to understand the situation & fulfill their demand.*Maintain a long-term relationship with customers to provide new technical updates and do cross-sell and upsell to them.*Coordinate with all Channels for smooth operation & regular follow-up with other related cross-department.

    • Executive, Marketplace
      • Oct 2018 - Jan 2021

      *Establish strong, long term relationships with business owners dealing with Marketplace*Successfully convince clients to use Bikroy.com’s services*Maintain relationships with business owners to ensure that they are happy with Bikroy.com’s service*Assist and train business owners to upload advertisements on Bikroy.com*Ensure that business owners purchase premium and paid products from Bikroy.com*Perform according to monthly defined Key Performance Indicators (KPIs)*Conduct daily and weekly reporting to your manager*Work on different projects assigned by Bikroy.com management

    • Officer, Marketplace
      • Dec 2016 - Oct 2018

      * Build a sustainable relationship of trust through open and interactive communication.* Responsible for high-value contract negotiations and making smart offers to customers in a competitive market.* Calling existing and potential customers to persuade them to purchase company products and services.* Assist and train business owners to upload advertisements on Bikroy.com* Ensure that business owners purchase premium and paid products from Bikroy.com.* Conduct daily and weekly reporting to your manager.* Perform according to monthly defined (KPIs).

Education

  • Independent University, Bangladesh
    Bachelor of Business Administration - BBA, Marketing
    2012 - 2016
  • Dhaka Commerce College, Bangladesh
    Higher Secondary Certificate (AS/A Level GCE), Business Studies
    2009 - 2011
  • Ideal School & College, Bangladesh
    Secondary School Certificate (GCSEs A*-C), Business Studies
    1999 - 2009
  • East West University
    EMBA
    2020 -

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