Iván Padilla

e-Commerce Insights Expert at eStoreMedia - digital brand intelligence #ecommerce #digitaltransformation
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, Mexico, MX
Languages
  • Inglés Full professional proficiency
  • Alemán Limited working proficiency
  • Portugués Professional working proficiency

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Credentials

  • ISO 9001:2015 Quality Management System Auditor Course
    Udemy
    Feb, 2021
    - Oct, 2024
  • Ecommerce
    Udemy
    Jun, 2020
    - Oct, 2024
  • Marketing Analytics
    Udemy
    Jun, 2020
    - Oct, 2024
  • CENEVAL Relaciones Internacionales
    CENEVAL, A.C.
    May, 2019
    - Oct, 2024

Experience

  • eStoreMedia - digital brand intelligence
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • e-Commerce Insights Expert
      • Jun 2021 - Present

      eStoreMedia™ is the leading provider e-commerce analytics and content management solutions for product manufacturers. Our e-commerce solution set consists of four integrated products; e-commerce research and analytics solutions eStoreCheck™, eStoreJourney™ and eShopper Review Analysis™ and online content management and distribution platform eStoreContent™. Delivered within the e Commerce Perfect Store methodology they enables product manufacturers to identify gaps, prioritize actions, and execute in the online channel, to engage shoppers and grow online sales. Find out more at estoremedia.com

  • Grupo C-Sercomp de México
    • Mexico
    • Wholesale
    • 1 - 100 Employee
    • Director de operaciones
      • Jun 2020 - Jun 2021

      - Implementation of ISO 9001:2015 - Implementation of KPIs in order to improve quality management systems, sales and costumer satisfaction.- Prospection and segmentation analysis for potential clients- Post sales costumer service - Implementation of ISO 9001:2015 - Implementation of KPIs in order to improve quality management systems, sales and costumer satisfaction.- Prospection and segmentation analysis for potential clients- Post sales costumer service

  • Johnson & Johnson
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Corporate Business
      • May 2018 - Jun 2020

      - Team Leader on the implementation of KPIs to make informed decisions to measure profitability and cost to serve of our clients and suppliers.- Team support on the implementation of KPIs to visualize pricing trends within Public Health bids.- Team Leader on the develop of dashboards to follow up Order to Cash proceedings (O2C), sales quotas; comparative charts mesauring perfomance of past years vs current year sales and quotas.- Team leader on the negotation and constant communication with our Indirect Channel clients to optimize their sells, sell outs reports, delivery times and customer service.- Support on negotiations in order to increase market share within Public Health Services.- Provide pre sales and post sales support.

Education

  • Universidad Anáhuac México
    Licenciatura, Relaciones Internacionales
    2014 - 2019

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