Data Optimization & Growth Specialist

• Dec 2020 - Present

Customer Success & Product Manager

• Jul 2020 - Dec 2020

• Cultivated relationships with 36 community financial institutions across the nation for our Paycheck Protection Program Forgiveness Simplified platform that enables 24,000+ borrowers to apply for forgiveness for their PPP loans to the SBA• Mobilized 3 customer support associates and orchestrated communication between support, sales, and application development

Student Engagement Intern

• Aug 2019 - Jun 2020

• Served as an ambassador to student engagement, which entails gathering, centralizing and presenting information about engagement opportunities to students, parents, and staff• Assisted the Network Director on special assignments, including designing an online portal and redesigning the physical space with outside vendors• Maintained contact between the Network and it's grant awardees by crafting communications that solicit content and in field progress updates• Engaged in one-on-one mentorship to advise peers in engagement opportunities across campus that would allow them to grow in 5 main areas: Civic Responsibility, Multicultural Awareness, Ethical Reasoning, Systems Thinking, and Professional Development

Distinguished Member of the Class of 2020

• Aug 2016 - May 2020

Business Logistics Overall

• Dec 2017 - Dec 2018

THON Captain

• Jan 2017 - Feb 2018

Accelerate Fellow

• Jun 2019 - Aug 2019

• Implemented a strategic communication plan for the third largest school district in the nation to track the growth and success of 644 schools that serve 360,000 students across Chicago by analyzing interviews of 27 school leaders• Built a district-wide computer science program at Harlingen CISD that included 22 extracurricular options, four industry certification opportunities, a list of grants, and a curriculum outline for the Career & Technical Education program

Division of Development & Alumni Relations Intern - Parent Philanthropy

• May 2018 - Apr 2019

• Stewarded philanthropists and engaged new prospects by traveling to visit 10 high capacity alumni and parents• Drafted 12 legacy statements and five proposals for gifts and collaborated with donors to personalize these documents• Adopted donor-centric model to align conversations, cultivation strategy, & goals with interests of Penn Staters• Developed professionalism, self-awareness, and career clarity through Friday educational sessions with speakers from across the division and other linked influences, and by working 1-on-1 with a division coach/mentor• Assisted Goal Setting process for upcoming fiscal year by analyzing prospect information and reorganizing forms and templates

Venture Development Associate

• Aug 2018 - Feb 2019

• Created a mobile application-based network to simplify the produce supply chain in Kisumu for farmers and market managers to combat profit loss and food insecurity caused by insufficient methods of communication and middlemen’s deceptive pricing• Collaborated with five cooperative leaders and broader consumer base in Kisumu for direct market research

Sales Associate

• Aug 2017 - Sep 2018

• Consulted with customers to determine needs and find best-fit items, assuring that they had a pleasant experience• Maintained other in-store duties such as operating the register, restocking items, and making the store clean and presentable

Innovation & Strategy SBU Associate

• Aug 2017 - Dec 2017

• Collaborated with team of associates to provide a creative approach to various clients by combining market research, organizational effectiveness analysis, and solicitation of feedback from students and professors• Analyzed real-world consulting strategies and practices with clients as part of independent study coursework

Cabin Specialist

• Jun 2017 - Aug 2017

• Facilitated the human development of 21 eight year old sleep-away campers for 7 weeks as their counselor• Developed further communication, leadership, and interpersonal skills by interacting with staff• Discovered new areas of interest and development through various camp responsibilities and activities

Advancement Intern

• Dec 2016 - Jan 2017

• Produced donor thank you notes on behalf of the Logos staff and interviewed various students for a marketing project• Explored insights into the nonprofit and contacts for future networking opportunities/internships with Logos executives