Experience

Juno Ecommerce | Shopify Plus Agency

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Head of Studio

  • Apr 2023 - Present

• Head of Project Management

  • Oct 2022 - Apr 2023

• Project Management Team Lead

  • Dec 2021 - Oct 2022

• Senior Project Manager

  • May 2021 - Dec 2021



Eastside Co (Shopify Plus Agency)

• United Kingdom
• Design Services
• 1 - 100 Employee

• Digital & ecommerce Project Manager

  • Dec 2018 - May 2021

  - Plan and execute ecommerce projects ensuring and advising on best practices and UX; - Liaise with clients throughout the project lifecycle, building rapport and strong professional relationships - Translate design and development concepts into terms that the client can understand; - Scope out and manage projects in detail to mitigate risks, avoid scope-creep and deliver within budget, brief and deadline; - Work with the design, development and management teams to maintain and implement processes, and im-prove efficiency; - Monitor project life-cycles in order to ensure a high quality delivery ; - Consistency and Quality Assurance. Show less



Spark44

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Associate Digital Project Manager

  • Mar 2018 - Nov 2018

  - Manage and deliver multiple digital projects within time and budget;- Build rapport and manage global and local clients’ expectations;- Accommodate fast pace of changes and implement new procedures and ways of working to increase produc-tivity; - Digest and relay succinct briefs to internal teams;- Manage scope and estimates;- Liaise with the creative department, account and product managers and other stakeholders to ensure initial briefing expectations are met;- Filtering approved digital changes / new projects across 26 markets via an authoring team;- Conduct quality assessment checks on all work before it is presented to clients;- Lead various teams confidently from the front, providing direction and arranging resources to support client and business objectives;- Confident decision making when an obstacle occurs, focusing on the solutions rather than the problems;- Handle confidential and embargoed content, following security processes to avoid ‘leaks’;- Organise regular meetings to ensure all teams are aligned and on track to deliver projects in a timely manner. Show less

• Senior Digital Content Author

  • Dec 2016 - Mar 2018

  - Manage and deliver multiple projects according to the company’s timings;- Liaise with Project Managers and markets to keep informed and on time;- Daily stand up meetings to discuss workloads and priorities with Line Managers and other Seniors;- Daily content updates and nameplates’ launches; - Consistency and Quality assurance checks;- Handling a team of around 12 and delegating tasks;- Training new members to a high standard.

• Digital Content Author

  • Aug 2016 - Dec 2016

  - Aligning into my Senior author and completing any tasks that were assigned to me for that day;- Daily use of CMS building new web content and amending current live content;- Dissecting authoring briefs and turning it into web content;- Strong understanding of CMS Tridion;- Utilising free time by conducting QA checks on live content and fixing any issues as and when.



CAU Restaurants

• Birmingham, United Kingdom

• Waitress

  • May 2016 - Jan 2017



Nando's UK & IRE

• United Kingdom
• Restaurants
• 700 & Above Employee

• Waitress

  • Aug 2015 - Apr 2016

  Waitress | Hostess | Coordinator Waitress | Hostess | Coordinator



Le P'tit Paris Artesão Cabeleireiro

• Lisboa e Região, Portugal

• Marketing and Communications Manager

  • Apr 2014 - Jul 2015



Creative Academy

• Lisboa

• Marketing and Communications Manager

  • Feb 2013 - Apr 2014



Anton Beill Hairdressing

• Lisboa

• General Manager

  • Feb 2013 - Apr 2014



Say U Consulting

• Portugal
• Public Relations and Communications Services
• 1 - 100 Employee

• CRM & Marketing Assistant

  • Oct 2012 - Jan 2013



Say U Consulting

• Portugal
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Assistant

  • Feb 2012 - May 2012



Creative Academy

• Lisboa e Região, Portugal

• Booker

  • Apr 2010 - Aug 2010



Assembleia Legislativa da Regiao Autonoma dos Acores

• Açores, Portugal

• Departamento de Relações Externas e Comunicação

  • Jul 2009 - Sep 2009