Student Tutor

• Jun 2023 - Present

Computer Repair Technician I

• May 2022 - Jun 2023

Gained skill in performing advanced hardware and software repairs with easePerformed computer teardowns and organized computer parts for repairsUtilized the Vivacity ticketing software for picking repair parts and more advanced tasksStarted professional development in learning parts specialist duties and processes

Junior Computer Repair Technician

• Feb 2022 - May 2022

Repaired and troubleshooted educational laptop units from various schoolsAchieved general repair qualification certifications from HP, Dell, and LenovoLearned and utilized Vivacity's original ticketing system to an intermediate levelCompleted a professional capstone presentation of what I had learned from my position

Stocker

• Nov 2021 - Jan 2022

Accurately placed and oriented specific items in retail displays Proper handling of shipments and orders Warmly welcomed and answered questions for customers Followed procedures for safe lifting techniques and disposal of containers Accurately placed and oriented specific items in retail displays Proper handling of shipments and orders Warmly welcomed and answered questions for customers Followed procedures for safe lifting techniques and disposal of containers

Game Room/Desk Attendant

• Mar 2021 - Oct 2021

Assisted customers at the redemption desk and led operations at specialized game stations Troubleshot/repaired electronics and computer systems Expanded on operations of Laser tag and Virtual Reality games Processed register transactions with great accuracy Provided outstanding customer service to ensure a positive experience Assisted customers at the redemption desk and led operations at specialized game stations Troubleshot/repaired electronics and computer systems Expanded on operations of Laser tag and Virtual Reality games Processed register transactions with great accuracy Provided outstanding customer service to ensure a positive experience

Broadcast Technician

• Sep 2018 - Jun 2021

Provided technical support at various high school events in a paid position Recorded, edited, and mixed musical performances and auditions Created promotional videos for various sports teams Learned, installed, operated broadcasting equipment during events Filmed at sports games, band concerts, and musicals Mastered computer software to develop and elaborate on projects Quickly and effectively resolved transmission difficulties Provided technical support at various high school events in a paid position Recorded, edited, and mixed musical performances and auditions Created promotional videos for various sports teams Learned, installed, operated broadcasting equipment during events Filmed at sports games, band concerts, and musicals Mastered computer software to develop and elaborate on projects Quickly and effectively resolved transmission difficulties