Financial Assistant II

• Jan 2023 - Present

Accounts Payable Coordinator

• Dec 2020 - Oct 2022

- Co-ordinated the Accounts Payable function for the US entity of StarTech.com, which included freight, inventory, non-inventory, and intercompany transactions - Worked closely with other departments to verify approvals, coding, and accuracy of all invoices - Verified vendor accounts by reconciling statements and resolved account discrepancies by corresponding with vendors in a timely manner - Prepared weekly payments for several corporate entities in various currencies - Assisted with month-end closing to ensure expenditures were recorded in the proper period Show less

Corporate Bookkeeper

• May 2019 - Jul 2020

-Accounts Payable duties including coding and entering invoices and expenses into Sage 300 with weekly cheque runs -Monthly reconciliation of credit card statements -Applied or wrote off WIP per Partner's instructions and as the company grew, trained others to assist -Prepared weekly cash receipt reports for Partners -Performed duties to assist the CFO and Partners as requested -Responsible for performing semi-monthly payroll for approximately 100 employees including partners and managers, using Rise software -Set new employees up in the payroll software, updated billing rates at the start of the new year for all employees and partners -Monthly HST reporting between multiple companies under one umbrella -Monthly bank statement reconciliation for six companies Show less

Accounting Assistant

• Oct 2018 - Feb 2019

-Executed daily duties associated with Accounts Payable in a fast-paced manufacturing environment; approximately 500 per week -Daily communication with vendors and other employees via email, phone and Skype for Business -Executed daily duties associated with Accounts Payable in a fast-paced manufacturing environment; approximately 500 per week -Daily communication with vendors and other employees via email, phone and Skype for Business

Accounts Payable/Payroll Administrator

• May 2018 - Aug 2018

-Performed general daily duties associated with Accounts Payable high-volume entry; approximately 300 to 500, weekly, and over 80, daily. -Completed weekly payroll, including adjustments, for over 150 staff, both hourly and salaried. -Demonstrated exceptional customer service skills, responding to over 200 staff, customer and vendor inquiries per week. -Performed general daily duties associated with Accounts Payable high-volume entry; approximately 300 to 500, weekly, and over 80, daily. -Completed weekly payroll, including adjustments, for over 150 staff, both hourly and salaried. -Demonstrated exceptional customer service skills, responding to over 200 staff, customer and vendor inquiries per week.

Junior Accountant

• Feb 2018 - May 2018

Contract Position -Covered a short term leave taking over Accounts Payable duties -Reviewed invoices submitted for payment to confirm they were properly approved and could be matched to purchase orders. -Processed invoices in timely manner to ensure good standing with all vendors. -Liaised with vendors and members of other departments to maintain suitable communication with all parties. -Processed employee expenses, for more than twenty employees, using Excel -Assisted with month end tasks, which included accruals and any outstanding invoices. Show less

Accounts Payable Clerk

• Sep 2017 - Feb 2018

Contract Position -Worked out of head office as the Accounts Payable Clerk for three sites. -Scanned and posted invoices through a three step process before sending off for approval using Abbyy and Lucom. -Communicated with vendors who were looking for payment and remittance information using JD Edwards. -Created Purchase Orders for sites in London, Ottawa and Surrey, BC. Contract Position -Worked out of head office as the Accounts Payable Clerk for three sites. -Scanned and posted invoices through a three step process before sending off for approval using Abbyy and Lucom. -Communicated with vendors who were looking for payment and remittance information using JD Edwards. -Created Purchase Orders for sites in London, Ottawa and Surrey, BC.

Bookkeeper

• Aug 2016 - Sep 2017

-Performed various bookkeeping duties for a variety of clients which included not for profit and small businesses. -Prepared bi-weekly payroll for multiple clients using EasyPay (5 to 15 employees) which included preparing physical paycheques or creating direct deposit files to be sent to various financial institutions. -Posted journal entries, reconciled accounts, maintained general ledgers and prepared reports as required. -Accounts Payable which included sorting and posting invoices from vendors through to preparing cheques to ensure clients remained in good standing with their vendors. -Accounts Receivable which included recording deposits, charges and sales to ensure that all clients balanced and were being paid on time. -Prepared deposits, which could include cash or cheques, and went to the bank -Prepared T4, T4 Summary and other T slips as required for the particular client needs -Extensive use of Sage 50 and Quickbooks -Utilization of Excel to create spreadsheets and reports to present to clients and Board of Directors -Organized receipts and recorded transactions to ensure that every month was complete and balanced. Show less

Tax Process Specialist (Contract)

• Jan 2016 - Jun 2016

-Set up multiple databases for tax return information such as compliance folders, questionnaires and billing profiles -Lead on communications team and organized all email confirmations to taxpayers and filed paper returns with CRA -Assisted with the training and development of coworkers which included designing three training manuals for new hires -Supported the tax compliance process by assembling the documents required to prepare personal and corporate tax returns -Daily use of DMS, Tiger, Microsoft Excel and Sharepoint -Frequent skill upgrades in source documentation and e-filing communications -Responsible for sensitive documents and created source documents for tax preparation Show less

Customer Service and Development Team

• Oct 2011 - Jan 2016

• Assisted clients with past due accounts and removed credit holds when possible • Weekend supervisor on rotation • Assisted clients with invoices to explain charges and how tax was calculated • Development Team duties which included checking systems for late orders and payments and contacting affected licence holders to make arrangements • Consistently met performance and productivity benchmarks in speed, accuracy and volume • Aided licence holders who called inbound to the order desk • Registered licence holders for web ordering and tracked registrations • Answered calls on the Supervisor line from agents needing assistance or to accept a complaint call • Took orders from establishments (e.g., bars and restaurants) in a timely, accurate fashion Show less

Home Services Level 1

• Oct 2010 - Sep 2011

-Independent Contractor who worked from home as a remote agent. -Handled inbound service calls for Furnace, Water Heater and Air Conditioner. -Managed account inquiries and handled billing adjustments for customers. -Responsible for creating own schedule and adhering to the terms of the contract. -Independent Contractor who worked from home as a remote agent. -Handled inbound service calls for Furnace, Water Heater and Air Conditioner. -Managed account inquiries and handled billing adjustments for customers. -Responsible for creating own schedule and adhering to the terms of the contract.

Telephone Banking Specialist

• Mar 1999 - Jun 2010

• Provided exceptional individualized customer service through reception of inbound calls, including inquiries, complaints, billing questions, payment and service requests • Issued credit such as loans, credit cards, and lines of credit • Managed RSP investments with CD’s and GIC’s • Diligently protected customers’ portfolios from fraud • Outstanding problem solving and active listening skills – able to diffuse difficult customer situations with tact and ease • Comfortable in fast paced, time sensitive environment • Maintained a positive work environment by providing support, encouragement, problem solving and feedback to team members • Exceeded sales goals Show less