Brad Alford
Customer Success Manager at MASV- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Kasey Liboiron
Brad was instrumental in the success of our very first webcast. He was an absolute pleasure to work with and I would recommend him and his team to anyone looking to venture into this world. He made us feel very confident and comfortable in a space in which we weren't familiar. I look forward to working with him and his team again and thank him for introducing us to a this mechanism which so easily helped to connect us with our international colleagues.
Bengt Neathery
Brad works tirelessly to ensure clients needs are met in a timely and above average manner. There is no quit to this man, and his work ethic and organization is refreshing in working with him on a daily basis.
Kasey Liboiron
Brad was instrumental in the success of our very first webcast. He was an absolute pleasure to work with and I would recommend him and his team to anyone looking to venture into this world. He made us feel very confident and comfortable in a space in which we weren't familiar. I look forward to working with him and his team again and thank him for introducing us to a this mechanism which so easily helped to connect us with our international colleagues.
Bengt Neathery
Brad works tirelessly to ensure clients needs are met in a timely and above average manner. There is no quit to this man, and his work ethic and organization is refreshing in working with him on a daily basis.
Kasey Liboiron
Brad was instrumental in the success of our very first webcast. He was an absolute pleasure to work with and I would recommend him and his team to anyone looking to venture into this world. He made us feel very confident and comfortable in a space in which we weren't familiar. I look forward to working with him and his team again and thank him for introducing us to a this mechanism which so easily helped to connect us with our international colleagues.
Bengt Neathery
Brad works tirelessly to ensure clients needs are met in a timely and above average manner. There is no quit to this man, and his work ethic and organization is refreshing in working with him on a daily basis.
Kasey Liboiron
Brad was instrumental in the success of our very first webcast. He was an absolute pleasure to work with and I would recommend him and his team to anyone looking to venture into this world. He made us feel very confident and comfortable in a space in which we weren't familiar. I look forward to working with him and his team again and thank him for introducing us to a this mechanism which so easily helped to connect us with our international colleagues.
Bengt Neathery
Brad works tirelessly to ensure clients needs are met in a timely and above average manner. There is no quit to this man, and his work ethic and organization is refreshing in working with him on a daily basis.
Experience
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MASV
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Canada
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Technology, Information and Internet
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1 - 100 Employee
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Customer Success Manager
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Jan 2022 - Present
MASV is the fastest and most reliable way for videographers and creators to transfer time critical files to clients. No limitations or plugins. MASV is the fastest and most reliable way for videographers and creators to transfer time critical files to clients. No limitations or plugins.
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Customer Success Collective
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United States
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Education
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1 - 100 Employee
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Customer Success Leadership Accelerator
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Sep 2023 - Present
The Customer Success Leadership Accelerator provides space for leaders in the sales enablement sphere to interact with one another; share ideas and ultimately develop their leadership and team management skills The Customer Success Leadership Accelerator provides space for leaders in the sales enablement sphere to interact with one another; share ideas and ultimately develop their leadership and team management skills
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HomePlay.live
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Ottawa
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CEO
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Jan 2021 - Dec 2021
HomePlay.Live believes in providing our artists with a live streaming and ticketing platform to show off their talents and grow their reach without getting buried in technical responsibilities. HomePlay.Live believes in providing our artists with a live streaming and ticketing platform to show off their talents and grow their reach without getting buried in technical responsibilities.
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iSiLIVE Webcasting
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Canada
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Broadcast Media Production and Distribution
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1 - 100 Employee
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VP Business Development
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Aug 2009 - Dec 2021
Responsible for generating new business, create and foster a reseller/partner channel of associated companies and venues, and to maintain and create sales and service opportunities with new, existing and former customers for iSi's services and products Responsible for generating new business, create and foster a reseller/partner channel of associated companies and venues, and to maintain and create sales and service opportunities with new, existing and former customers for iSi's services and products
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Exclaimer
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United Kingdom
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IT Services and IT Consulting
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100 - 200 Employee
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Sales / Customer Support
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Jan 2002 - Aug 2009
Exclaimer is a software company which builds and distributes tools and platforms to enhance corporate email. Key Responsibilities: Inside Sales - Account Management -Reseller Management Exclaimer is a software company which builds and distributes tools and platforms to enhance corporate email. Key Responsibilities: Inside Sales - Account Management -Reseller Management
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Education
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1999 - 2002
Carleton University
Bachelor of Arts (B.A.), Environmental Studies -
1999 - 2002
Carleton University
Arts
Community
