Michael J. Pizzo

Managed Services Sr. Engineer at LincolnIT
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Bio

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Managed Services Sr. Engineer
      • Aug 2022 - Present

    • IT Manager
      • May 2014 - Aug 2022

    • IT Manager
      • May 2014 - Aug 2022

  • On Long Island
    • ADE Systems Inc.
    • Network Administrator
      • Jun 2013 - May 2014

  • The LandTek Group
    • Amityville, NY
    • System Administrator
      • May 2011 - Jul 2012

      In charge of all IT including purchasing, installing and maintaining PC Hardware and software XP Pro and Windows 7 Pro. Via Tech Support Company, supported and maintained server hardware and software, server 2007 and 2010 running Exchange 2010. Added and terminated users in AD thru Exchange server. Maintained BES server, iPhone, iPad and Android phones to update from exchange server. Set up, trained and updated Service Management and Remote Time software. Maintained phone system. Added users, and made changes to their accounts as needed. Trained users on MS Office 2010 Word, Excel and Outlook. Also Timberline Accounting software. Set up and maintained FTP site for subs to download plans for bidding. Handled all aspects of Copiers, Printers and Plan Scanners whether for supplies, maintenance and support for end users.

    • United States
    • Construction
    • 1 - 100 Employee
    • IT Manager
      • 2003 - 2011

      Upgraded and maintained network and PCs including hardware and operating systems. Refurbished PC’s and installed all application software as needed by each company. Software: Symantec Antivirus and Backup, Timberline, Prolog, Yardi, A4C, Desktop Authority, XP Office 2003/2007 HR hardware and software to work with attendance software and the payroll system. Purchased and maintaining of all communications, phone providers, phone system, cell phone service including Blackberry server. security cameras and building security Upgraded PC hardware software and OS Monitor Internet access to save broadband speed. Installed remote site computers, copiers, scanners and fax and Citrix. Upgraded server switches to increase response from PC to server to internet. Moved Backup server to another location and connected via 6GB fiber optic line. Supported 85 users on desktop support in office and field either hands on or via remote access. Maintained phone system software as employee’s roles changed. Assisted other department management with office procedures such as HR, phone system, time and attendance software and hardware. Implemented and manage Verizonwireless account for 4 companies. Researched and installed copiers that scan for a green office with document management system.

    • Corporate Sales Rep
      • Oct 2003 - Aug 2004

      Telephone corporate computer sales. All platforms of computer software hardware. Cold calling prospective customers, setting up accounts and relationships, and tracking all of their computer needs and wants. Telephone corporate computer sales. All platforms of computer software hardware. Cold calling prospective customers, setting up accounts and relationships, and tracking all of their computer needs and wants.

    • IT Manager
      • Sep 2001 - Jun 2003

      Disaster Relief TeamPart of administration staff needed on site of the 9-11-01 Disaster site. Managed all levels of personnel with computer support, office skills and organization. Personally maintained all time records for company owned equipment and subcontractor owned equipment. Maintained site computers and connectivity with main office.

    • Office Manager / Network Administrator
      • Aug 1997 - Jun 2003

      analyzing problems in office structure. Re-staff office personnelReplace current computer system (software and hardware). Manage data transfer between systems. Confirm that all pertinent data is entered in the computer system so all reports and inquires are up to date and reliable.In charge of arranging and organizing office staff to team players. Responsible for the search and hiring of administrative staff. Train office personnel on Timberline and computer desktop applications.Upgrade and maintain office computer system (software and hardware) for network and desktop applications. Setup company email and broadband service to accommodate demand. Maintain Dell 4300 server with NT 5.0 O/S network with latest upgrades. Outside network assistance needed. Update and maintain network backup system. Check network for system problems.Maintain and upgrade Accounting (Timberline), Engineering (HCSS) and affiliate company (MYOB) accounting software on the network. Train employees on Timberline and desktop publishing and company email.Assist office staff in decision making of posting entries for Payroll, Accounts Payable, Accounts Other than accounting and computer responsibilities, maintain the phone/voice mail system, long distance provider, organized company car fuel purchase, shop and field fuel purchase/reporting, purchase computer and office supplies and some building maintenance. Purchased office equipment such as copiers, fax machines, check signers, check printing software, digital plan scanner/copier for field and office.

    • Account Rep
      • 1901 - 1999

    • IT/ Office Manager
      • Jan 1992 - Aug 1997

      Maintain data in IBM System 36 using IBMs CMAS (Construction Management and Accounting System) accounting software. Processed bi-weekly scale transfer to CMAS receivable program for billing.Accounts Payable, Accounts Receivable and Job Cost data entry.Coordinated data conversion from CMAS on IBM system 36 to Timberline on a Network system with Netware (Successfully).Managed building cleaning maintenance. Purchase office and computer supplies.

    • Software Application Specialist
      • Jan 1989 - Jan 1992

      Install and train on IBM System 36 and IBMs software CMAS Construction Management and Accounting System.Demonstrated software and hardware to potential customers at IBMs Melville, Forrest Hills, and Manhattan offices. Install and trained customers on CMAS (IBMs Accounting software), and hardware for new and installed customers.

Education

  • York College
    No Degree, Jamaica Queens Computer/Business
    1979 - 1981
  • York College Jamaica NY
    None, IT/Business
    1979 - 1981
  • Hillcrest High School, NY
    Accounting / Computer, Computer/Business
    1975 - 1979
  • Hard Knocks

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