Adjunct Professor

• Aug 2023 - Present

Practice Manager II

• Sep 2022 - Present

Practice Manager

• Nov 2021 - Sep 2022

Office Manager

• May 2021 - Nov 2021

Center Manager

• Apr 2020 - May 2021

Healthcare Administrative Fellow/Interim Center Manager

• Jun 2019 - Apr 2020

Patient Access Representative

• Mar 2018 - Jun 2019

• Interviews patients in person or by phone to obtain all required information for hospital records and billing systems. Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services according to department policies and procedures. • Screens patient for Medicaid, Affordable care Act or hospital sponsored financial program and provide appropriate documentation and referral. Explains payment options to patient and enrolls in payment plan as appropriate. May provide bedside financial counseling services as appropriate to patient type and location. May provide collection support by telephone for patient balances after discharge. • Verifies insurance coverage and obtains authorization for all services requiring pre-certification. Takes appropriate steps following department guidelines when required authorization is not available. • Determines upfront payment or deposit based on the patient’s third party coverage and requests following department scripting for POS collections. Logs payment, produces receipt and prepares deposit records according to cash handling policy and procedure. • Performs clerical functions as needed, including answering phones, taking messages, chart processing, filing, faxing, etc. Assists patients with questions regarding hospitals bills including taking payments at any registration location. • Maintains an awareness of patient level of comfort during wait. Clinical staff if the patient is unable to wait. Show less

8th Grade Science Teacher

• Aug 2015 - Nov 2017

• Collaborated with instructional staff, other school personnel, parents and a variety of community resources for the purpose of improving the overall quality of student outcomes, achieving established classroom objectives in support of the school improvement plan. • Counseled students for the purpose of improving performance, health status, problem solving techniques and a variety of personal issues. • Demonstrated And Differentiates methods required to perform classroom and/or subject specific assignments for the purpose of providing an effective program that addressing individual student requirements. • Directed assistant teachers, student teachers, instructional assistants, volunteers and/or student workers for the purpose of providing an effective classroom program and addressing the needs of individual students. • Instructed students for the purpose of improving their success in academics through a defined course of study. • Managed student behavior for the purpose of providing a safe and optimal learning environment. • Participated in a variety of meetings and professional development activities for the purpose of conveying and/or gathering information required to perform functions. • Prepared a variety of written materials (e.g. grades, lesson plans following scope and sequence, correspondence with parents and students, examinations and quizzes, attendance, anecdotal records, etc.) for the purpose of documenting student progress and meeting mandated requirements. Show less

NC Office of Minority Health Intern

• Jul 2016 - Aug 2016

Sales Lead/ Part-time Assistant Manager

• Sep 2014 - May 2016