Charles Armand

Program Coordinator at Baptist Health South Florida
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US

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Bio

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Credentials

  • Licensed Real Estate Agent
    Florida Realtors
    May, 2009
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Program Coordinator
      • May 2015 - Present

      • Oversee vendor relationships to ensure consistently high quality service• Collaborate with subject matter experts to determine training needs• Oversee role out of Resuscitation and Quality Improvement (RQI) program across the system• Serve as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.• Order and maintaining inventory of lab supplies, equipment• Operate simulation mannequins during simulation scenarios to ensure experiences meet course objectives

    • Non-profit Organizations
    • 1 - 100 Employee
    • Case Manager
      • Jun 2013 - Jun 2015

      • Participated in interdisciplinary team meetings to ensure optimum patient care• Cultivated positive relationships with community partners to promote effective coordination of resources • Prepared and submit documents relating to affordable housing agencies and rent assistance programs• Accurately documented clients care & routinely updated records in compliance with Medicare guidelines • Participated in interdisciplinary team meetings to ensure optimum patient care• Cultivated positive relationships with community partners to promote effective coordination of resources • Prepared and submit documents relating to affordable housing agencies and rent assistance programs• Accurately documented clients care & routinely updated records in compliance with Medicare guidelines

    • United States
    • Civic and Social Organizations
    • Housing Counselor
      • Jan 2011 - Apr 2013

      • Provided foreclosure intervention and homebuyer counseling to clients• Evaluated clients financial situation, developed budget and explored possible solutions• Counseled client to resolve credit and budget problems• Maintained client records in accordance to National Industry Standards and HUD guidelines • Provided foreclosure intervention and homebuyer counseling to clients• Evaluated clients financial situation, developed budget and explored possible solutions• Counseled client to resolve credit and budget problems• Maintained client records in accordance to National Industry Standards and HUD guidelines

    • Real Estate
    • 700 & Above Employee
    • Real Estate Agent
      • Jul 2009 - Jan 2011

      • Assisted clients in the rental, sale, and purchase of real estate• Wrote up buying or selling contracts and helping clients navigate financial resources• Identified new listings and negotiate buying or asking prices on behalf of their clients• Evaluated client’s financial and research properties within their buying power • Assisted clients in the rental, sale, and purchase of real estate• Wrote up buying or selling contracts and helping clients navigate financial resources• Identified new listings and negotiate buying or asking prices on behalf of their clients• Evaluated client’s financial and research properties within their buying power

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Manager Of Residential Services
      • May 2006 - Jul 2009

      • Participated in Performance Improvement activities and committees.• Collaborated with Board Members on year round fund raising events• Participated in annual strategic planning meetings• Assisted with grant applications and contract negotiations.• Wrote and maintains policies and procedures to comply with Agency & State guidelines. • Participated in Performance Improvement activities and committees.• Collaborated with Board Members on year round fund raising events• Participated in annual strategic planning meetings• Assisted with grant applications and contract negotiations.• Wrote and maintains policies and procedures to comply with Agency & State guidelines.

    • Case Manager
      • Aug 2004 - May 2006

      • Facilitated individual and group therapeutic treatment meetings• Developed intervention plans to maintain positive open and respectful communication with clients, families and other involved persons• Built rapport with clients and assisted them in setting realistic goals• Conducted intake screening and assessment of crisis patients • Facilitated individual and group therapeutic treatment meetings• Developed intervention plans to maintain positive open and respectful communication with clients, families and other involved persons• Built rapport with clients and assisted them in setting realistic goals• Conducted intake screening and assessment of crisis patients

    • United States
    • Non-profit Organizations
    • Residential Program Manager
      • Oct 1997 - Aug 2004

      • Trained direct care staff on clients Individualized Treatment Plan • Assisted creating and implementing system wide policies and procedures• Conducted performance appraisals, resolved issues, and plan for on-going professional development for direct reports• Assisted in creating departmental annual budget • Submitted quarterly written reports to agency director outlining operational status, progress, and concerns. • Trained direct care staff on clients Individualized Treatment Plan • Assisted creating and implementing system wide policies and procedures• Conducted performance appraisals, resolved issues, and plan for on-going professional development for direct reports• Assisted in creating departmental annual budget • Submitted quarterly written reports to agency director outlining operational status, progress, and concerns.

    • United States
    • Construction
    • 1 - 100 Employee
    • Operations Manager
      • Jun 1989 - Oct 1997

      • Participated in weekly project planning meetings• Negotiated and executed project change orders • Worked closely with field supervisors to arrange site inspections • Worked with local and state agencies to secured permits for construction projects• Procured necessary equipment and supplies for job sites• Collaborated with accountant to reconcile monthly and yearly closings • Participated in weekly project planning meetings• Negotiated and executed project change orders • Worked closely with field supervisors to arrange site inspections • Worked with local and state agencies to secured permits for construction projects• Procured necessary equipment and supplies for job sites• Collaborated with accountant to reconcile monthly and yearly closings

    • United States
    • Individual and Family Services
    • 400 - 500 Employee
    • Residential Supervisor
      • Jul 1986 - Jun 1989

      • Provided leadership for all direct care staff • Coordinated employee participation in interagency trainings• Assisted in developing yearly budget• Maintained and oversee the training data in the HRIS system in conjunction with the HR Department• Coordinated and monitored work schedules for program services and staff • Provided leadership for all direct care staff • Coordinated employee participation in interagency trainings• Assisted in developing yearly budget• Maintained and oversee the training data in the HRIS system in conjunction with the HR Department• Coordinated and monitored work schedules for program services and staff

Education

  • University of Saint Francis
    Master of Business Administration - MBA, Business Administration and Management, General
    2017 - 2019
  • Keiser University-Ft Lauderdale
    Bachelor's degree, Health/Health Care Administration/Management
    2015 - 2017
  • Rockland Community College
    Associate's degree, Business Administration and Management, General
    1986 - 1988

Community

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