Abhishek Suresh

Product Manager at eGov Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Experience

    • India
    • Non-profit Organizations
    • 100 - 200 Employee
    • Product Manager
      • Nov 2021 - Present

      Bengaluru, Karnataka, India Mission: eGov Foundation is on a mission to catalyse urban transformation and improve ease-of-living. HOW: To ensure that every citizen in every city of India should be able to access all services they need with ease and transparency, eGov has built DIGIT platform - a Public Digital Good. This platform can be used by Governments, Enterprises and civil society to co-create and deploy locally relevant solutions. Over the last 17 years, the foundation has partnered with more than 2000+… Show more Mission: eGov Foundation is on a mission to catalyse urban transformation and improve ease-of-living. HOW: To ensure that every citizen in every city of India should be able to access all services they need with ease and transparency, eGov has built DIGIT platform - a Public Digital Good. This platform can be used by Governments, Enterprises and civil society to co-create and deploy locally relevant solutions. Over the last 17 years, the foundation has partnered with more than 2000+ towns and cities across India and more than 160 million citizens have benefited from its platform Show less

    • India
    • Business Consulting and Services
    • 700 & Above Employee
    • Lead Analyst - Strategy & Research
      • Aug 2021 - Oct 2021

      Hyderabad, Telangana, India • Conducted landscape studies and analyzed data from various sources to drive the overall campaign strategy • Tracked policy developments and their political implications on a regular basis to provide periodic updates to internal and external stakeholders • Created manifestos, vision documents, charge-sheets & scheme analysis documents for the campaign targeting a 2 million population for one of the states of India.

    • Consultant
      • Jan 2020 - Aug 2021

      Bengaluru, Karnataka, India Consulting micro-entrepreneurs and family businesses across multiple cities in India and abroad. Projects include designing comprehensive product strategy, developing market channels, improving employee engagement, cost optimization, value stream mapping to identify wastage of resources.

    • Spain
    • Hospitals and Health Care
    • Co-Founder
      • May 2020 - Sep 2020

      Madrid, Community of Madrid, Spain • Cofounded a digital marketplace connecting medical professionals and caregivers with chronic ill patients • Developed partnership with 3 hospital chains and 40 medical staff in Madrid for a B2B2C business model. Proposed strategies for quality control, improving retention and minimizing barriers to entry. • Created job listings and interviewed >50 caregivers and 2 interns to join the business for part-time and full-time roles. • Created customer journey map identifying pain… Show more • Cofounded a digital marketplace connecting medical professionals and caregivers with chronic ill patients • Developed partnership with 3 hospital chains and 40 medical staff in Madrid for a B2B2C business model. Proposed strategies for quality control, improving retention and minimizing barriers to entry. • Created job listings and interviewed >50 caregivers and 2 interns to join the business for part-time and full-time roles. • Created customer journey map identifying pain points and proposed unique value proposition for the clients • Developed business cases to improve operations. Pitched in front of a panel of investors and pivoted pitches as pert feedback and created strategies for beta, scaleup, optimization, and growth phase plans Show less

    • Wellness and Fitness Services
    • Product Manager
      • Jan 2020 - Apr 2020

      Madrid, Community of Madrid, Spain • Prepare menu and diet plans for the target customer segment through partnerships with qualified health professionals via app and social media channels broadcasts. Onboarded 10 professionals to prepare tailored menu for pilot trials for >50 clients • Defined product vision and strategy according to evolving industry trends for a health tech startup that targets a SOM of 90M users in the Indian market. • Researched business opportunity and conducted impact analysis to tailor the… Show more • Prepare menu and diet plans for the target customer segment through partnerships with qualified health professionals via app and social media channels broadcasts. Onboarded 10 professionals to prepare tailored menu for pilot trials for >50 clients • Defined product vision and strategy according to evolving industry trends for a health tech startup that targets a SOM of 90M users in the Indian market. • Researched business opportunity and conducted impact analysis to tailor the product to a niche customer segment • Conducted market research surveys, interviews from 100 sampled users, focus group meetings to identify target customer segments. Used data analysis tools such as Minitab to check the veracity of data • Created product roadmaps for the marketing team, founders, and customers. Included a gamification feature in the product and created a habit metric to increase retention • Collaborated with a technology expert to estimate product development cost-benefit analysis. Created financial analysis forecast for the company and pitch deck to present in front of investors • Developed 2 delighter and 3 performance features in the value proposition. Used Kano model, Opportunity Scoring, and QF deployment tools for feature prioritization • Developed wireframes and prototypes for the app in collaboration with technical team Mapped user journey, created use stories, and conducted product feature analysis of 5 major competitors Show less

    • Spain
    • Higher Education
    • 700 & Above Employee
    • MBA Graduate
      • Aug 2019 - Jan 2020

      Madrid Area, Spain • Vice President IE Public Speaking Club • Coordinator IE FMCG Club • Speakers Committee Chair- LGBT+ at Work Conference- Largest annual Conference for LGBT professionals in Europe • Co founder- Qare Up - A Healthcare Startup • Co founder AIPHA- A Medical Tech Startup • Finalist at Startup Lab ( Top 6 out of 37 teams ) • Honors grade in Marketing, Strategy, Innovation, Operations, Supply Chain Management, Technology Product Management, Startup Lab • IE Masters Scholarship… Show more • Vice President IE Public Speaking Club • Coordinator IE FMCG Club • Speakers Committee Chair- LGBT+ at Work Conference- Largest annual Conference for LGBT professionals in Europe • Co founder- Qare Up - A Healthcare Startup • Co founder AIPHA- A Medical Tech Startup • Finalist at Startup Lab ( Top 6 out of 37 teams ) • Honors grade in Marketing, Strategy, Innovation, Operations, Supply Chain Management, Technology Product Management, Startup Lab • IE Masters Scholarship Recipient Show less

    • India
    • Oil and Gas
    • 700 & Above Employee
    • Senior Technology Consultant I Reliance Technology Group I Technology Center of Excellence
      • Apr 2018 - Jul 2019

      Mumbai Area, India Responsible for reporting operational performance across multiple regions to Senior Management, maintaining optimal performance across multiple sites, driving lean methodology, assessing vendors monitoring data and metrics, making recommendations, and driving structured action plans. • Led team of 4 in research and assessment of new business opportunities, and tailored product offering to differentiate from competitors. Conducted pilot trial under a tight deadline and finished project 15… Show more Responsible for reporting operational performance across multiple regions to Senior Management, maintaining optimal performance across multiple sites, driving lean methodology, assessing vendors monitoring data and metrics, making recommendations, and driving structured action plans. • Led team of 4 in research and assessment of new business opportunities, and tailored product offering to differentiate from competitors. Conducted pilot trial under a tight deadline and finished project 15 days ahead of planned completion time. Presented the business case to senior management. • Reviewed > 30 product KPIs daily, and improved a key product metric to meet a specific customer requirement that increased sales revenue by $300K and attracted 7 new customers • Collaborated with central business team and international consultant teams from Italy and Russia as part of network building and solving product challenges. Visited site in Togliatti, Russia to gauge the quality against a benchmark, and to learn and share best practices from each other • Conducted analytical calculations using Minitab and HTRI tools to evaluate capacity constraints of production. Proposed solutions to drive capacity by 30% based on analytical insights • Engineered solution enhancing product feature to meet demand of a major customer that accounted for 20% of sales. • Prepared budget norms, P&L sheets, negotiated with site production team, and proposed solutions to save up to 5% operating costs. • Coordinated among operations, business, safety, and procurement division to indigenize components to reduce operating costs. • Inspected vendor premises to assess capability and ensure quality of suppliers. • Took initiative in assessing existing capacity constraints & proposed solutions to improve capacity by 20%. • Evaluated and resolved customer complaints coordinating with R&D and production team. • Promoted to Senior Technology consultant in 2018 and entrusted to manage a $50 million project

    • Technologist I Reliance Technology Group I Technology Center of Excellence
      • Dec 2014 - Mar 2018

      Mumbai Area, India • Coordinated among Licensor, DEC(Detailed Engineering Contractor) and contributed technical solutions during HazOP, HazID studies during project phase. • Reviewed PFD (process flow diagrams), P&IDs(Piping and Instrumentation diagram), process data sheets of pumps, columns, vessels, compressors, heat exchangers of existing SBR(Styrene Butadiene Rubber) plant as well as joint venture project between RIL and Russian firm SIBUR. • Monitored daily the status of plant operations, utility and… Show more • Coordinated among Licensor, DEC(Detailed Engineering Contractor) and contributed technical solutions during HazOP, HazID studies during project phase. • Reviewed PFD (process flow diagrams), P&IDs(Piping and Instrumentation diagram), process data sheets of pumps, columns, vessels, compressors, heat exchangers of existing SBR(Styrene Butadiene Rubber) plant as well as joint venture project between RIL and Russian firm SIBUR. • Monitored daily the status of plant operations, utility and chemicals consumption, anlaysed issues related to process, environmental concerns and optimisation. • Established norms for raw-materials, chemicals and utilities usage as part of annual budget preparation to save annual operating costs. • Negotiated with site team leader for reduction of chemicals consumption. • Monitored, analysed and resolved customer complaints. • Provided technical solutions to reduce the VOC from stacks that impacts environment with simulation analysis.

    • Manager I Styrene Butadiene Rubber Plant I Hazira Manufacturing Division
      • Sep 2013 - Nov 2014

      Surat Area, India Responsible for implementation of operational projects to improve quality and productivity, sharing best practices from multiple locations, managing workforce for daily operations, training and motivating operators, commissioning new projects, performing startup activities. • Led team of 20 single-handedly including engineers, technicians and laborers to commission polymerization reaction section of $18 million SBR project. • Devised innovative 3 step process overhaul with lean… Show more Responsible for implementation of operational projects to improve quality and productivity, sharing best practices from multiple locations, managing workforce for daily operations, training and motivating operators, commissioning new projects, performing startup activities. • Led team of 20 single-handedly including engineers, technicians and laborers to commission polymerization reaction section of $18 million SBR project. • Devised innovative 3 step process overhaul with lean methods as part of process improvement initiatives increasing schedule adherence by 100% and downtime reduction by 3 hours/day. • Trained and motivated 5 field operators to move into control panel engineer roles to reduce attrition • Inspected vessels, pipelines, pumps, compressors, columns, reactors and other plant equipments. • Spearheaded team of engineers to ensure all safety procedures and checks are followed throughout pre-commissioning and commissioning stages of project. • Ensured smooth start-up of plant. • Volunteered to lead a project to speed up launch of new $30M project. Increased testing speed from 200 to 260 files a day by automating routine tasks and training operators • Promoted to corporate headquarters consultant to lead strategic initiatives for operations team

    • Graduate Engineering Trainee I Purified Terephtalic Acid Plant I Hazira Manufacturing Division
      • Jul 2012 - Aug 2013

      Surat Area, India • Underwent training in plant operations and safety procedure. • Engineered solution to increase cooling tower efficiency .

    • Chemical Manufacturing
    • 1 - 100 Employee
    • Summer Intern
      • Apr 2010 - Apr 2010

      Cochin Area, India

    • India
    • Oil and Gas
    • 700 & Above Employee
    • Summer Intern
      • Apr 2010 - Apr 2010

      Cochin Area, India

Education

  • IE Business School
    Master of Business Administration - MBA, Business Administration and Management, General
    2019 - 2020
  • National Institute of Technology Calicut
    Bachelor of Technology - BTech, Chemical Engineering

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