Experience

Franke Coffee Systems

• Switzerland
• Food and Beverage Services
• 200 - 300 Employee

• Program Manager

  • Aug 2018 - Present

  Symrna, TN Leads programs, projects, and activities in accordance with the mission and goals of the organization to reach sales and customer support. Developing new programs to support the strategic direction of key accounts that drive organizational growth. Creating and managing long-term goals. Developing a budget and operating plans for the program and Operational Divisions. Led three call centers to support customers and technicians that require basic and advance technical knowledge. Oversees the… Show more Leads programs, projects, and activities in accordance with the mission and goals of the organization to reach sales and customer support. Developing new programs to support the strategic direction of key accounts that drive organizational growth. Creating and managing long-term goals. Developing a budget and operating plans for the program and Operational Divisions. Led three call centers to support customers and technicians that require basic and advance technical knowledge. Oversees the Quality Management program for new equipment and parts, while supporting the current and legacy equipment operations. Show less



KT CONSULTING

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Intregration Support Analyst

  • Jul 2016 - Aug 2018

  Clear AS, AK Project Integration Support Analyst providing continuity between three Air Force agencies, nine users and three Construction Agents that will stretch through all phases of the $1.2B construction effort. Provide on-site project coordination to maintain the integrated master schedule, quickly identify and resolve issues within the schedule of all project initiative components. Liaison that inter-connects various different skill-sets between contractors and the "greater team" with all necessary… Show more Project Integration Support Analyst providing continuity between three Air Force agencies, nine users and three Construction Agents that will stretch through all phases of the $1.2B construction effort. Provide on-site project coordination to maintain the integrated master schedule, quickly identify and resolve issues within the schedule of all project initiative components. Liaison that inter-connects various different skill-sets between contractors and the "greater team" with all necessary governmental subject matter experts and building managers to facilitate receipt and cross-flow of project information. Guards against program requirement scope creep to ensure users or others do not unnecessarily add requirements or cost (delineate "wants" from “requirements") to the initiative. Keeps personnel and equipment movements coordinated with construction progress and de-conflicts construction efforts with launch and mission events. Establishes, chairs, and orchestrates meetings as required to advance the initiative. Drafts, staffs, and briefs background bullet papers and slides to the executive branch. Develops and maintains continuity records, schedules visit or access requests for all components of the project. Other duties include sending invites, preparing read a heads, facilitating meetings, taking and publishing minutes. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Operations Manager

  • Jul 2012 - Jul 2016

  Anchorage, Alaska Area (Joint Bases Elmendorf-Richardson) Operations Manager responsible for the Civil Engineering Division of a Regional Support Center. Oversight includes program management, project planning and design, construction, facility renovations, lead and asbestos abatement, demolition, real-estate management, and depot level equipment overhauls and installation. Budget analysis and forecasting, supply management and logistic resupply of forward job sites. Support includes process and division transformations, contract technical evaluation… Show more Operations Manager responsible for the Civil Engineering Division of a Regional Support Center. Oversight includes program management, project planning and design, construction, facility renovations, lead and asbestos abatement, demolition, real-estate management, and depot level equipment overhauls and installation. Budget analysis and forecasting, supply management and logistic resupply of forward job sites. Support includes process and division transformations, contract technical evaluation and quality assurance of support execution and deliverables. Tier II spill response within Alaska and environmental conservation, restoration and remediation programming from Alaska to Wake Island.

• Staff Agency Superintendent

  • Apr 2011 - Jul 2012

  Lajes Field, Portugal Led and guided team development from independent disciplines. Performed quality reviews on correspondence, records, individual performance reports, internal staff memorandums for legal, safety, international liaisons, public relations, inspector general, anti-terrorism support, information security, plan development, historical record management, aircraft flight operations, equal opportunity, and comptroller agencies. Advised and mentored on leadership development, company training, human… Show more Led and guided team development from independent disciplines. Performed quality reviews on correspondence, records, individual performance reports, internal staff memorandums for legal, safety, international liaisons, public relations, inspector general, anti-terrorism support, information security, plan development, historical record management, aircraft flight operations, equal opportunity, and comptroller agencies. Advised and mentored on leadership development, company training, human relations and career progression and job transformations.

• Plans and Programs Superintendent

  • Jun 2010 - Jul 2012

  Lajes Field, Portugal Managed and developed 25 regional contingency and emergency plans to secure the mobilization and security of a 1,800 person international location. Administered Security, Anti-terrorism and Force Protection programs to protect $1.5 Billion in resources. Led 64 sections in designing monthly major accident and locally required bi-national drills to test developed plans within United States guide lines. Drove the development of Chemical, biological, radiological and nuclear defense scenarios to… Show more Managed and developed 25 regional contingency and emergency plans to secure the mobilization and security of a 1,800 person international location. Administered Security, Anti-terrorism and Force Protection programs to protect $1.5 Billion in resources. Led 64 sections in designing monthly major accident and locally required bi-national drills to test developed plans within United States guide lines. Drove the development of Chemical, biological, radiological and nuclear defense scenarios to secure United States citizens and Portuguese nationals. Coordinated and deconflicted inspections and evaluations from national and regional agencies.

• Facilities Systems Superintendent

  • Jul 2009 - Jun 2010

  Lajes Field, Portugal Led two sections with 55 personnel that provided electrical power and distribution systems to support $1.7 Billion in facilities and $287 Million in infrastructure. Oversaw and authored a $300,000 airfield electrical system upgrade project and directed life support equipment maintenance that enabled trans-Atlantic aircraft movements. Led intrusion detection system replacement projects securing $3 Million in equipment. Designed projects to establish local electrical company substation… Show more Led two sections with 55 personnel that provided electrical power and distribution systems to support $1.7 Billion in facilities and $287 Million in infrastructure. Oversaw and authored a $300,000 airfield electrical system upgrade project and directed life support equipment maintenance that enabled trans-Atlantic aircraft movements. Led intrusion detection system replacement projects securing $3 Million in equipment. Designed projects to establish local electrical company substation repairs, while providing redundant electrical support and secured $43,600 in reimbursements over two months. Oversaw the completion of 13,100 jobs with a 98% on-time completion rate, exceeding established company standards by 8%.

• Electrical Power Production Foreman

  • Jan 2007 - Jul 2009

  Andrews AFB, Suitland, MD Led 23 personnel that provided emergency electrical power, distribution systems and emergency aircraft recovery actions to support the airlift and air security of the President of the United States, emergency and rescue airlift missions and 50 partner organizations at three geographic locations. Managed the recurring work program for 104 equipment items valued at $2.9 million, that supported the communication networks for the Eastern United States. The section also provided terrorist threat… Show more Led 23 personnel that provided emergency electrical power, distribution systems and emergency aircraft recovery actions to support the airlift and air security of the President of the United States, emergency and rescue airlift missions and 50 partner organizations at three geographic locations. Managed the recurring work program for 104 equipment items valued at $2.9 million, that supported the communication networks for the Eastern United States. The section also provided terrorist threat response capabilities to the National Capital Region.

• Electrical Power Production Craftsman

  • Dec 2002 - Jan 2007

  Anchorage, Alaska Area Performed quality assurance on depot level maintenance of engines, hydraulics and non-destructive testing. Conducted regional staff assisted inspections across the Pacific theater to ensure compliance with manufacture recommendations, regional guidance and government standards. Drafted after action reports and recommended corrective plans for each inspection for leadership and site managers. Authored performance work statements and contract evaluation checklists. Monitored contractor… Show more Performed quality assurance on depot level maintenance of engines, hydraulics and non-destructive testing. Conducted regional staff assisted inspections across the Pacific theater to ensure compliance with manufacture recommendations, regional guidance and government standards. Drafted after action reports and recommended corrective plans for each inspection for leadership and site managers. Authored performance work statements and contract evaluation checklists. Monitored contractor compliance on recurring work programs on base operating support contracts valued at $73 million per year with award fess of $2.8 million.

• Housing Maintenance Supervisor

  • Aug 2000 - Nov 2002

  Rapid City, South Dakota Area Oversaw a 1.6 million dollar blanket purchase order contract for three contractors installing carpet and vinyl flooring within trade standards and contracting procedures. Developed contract calls by performing housing inspections to determine structural damage and ware on facilities. Performed quality assurance on product installation and contract compliance, then provided punch list items and after action reviews before submitting certification for payment.

• Maintenance Supervisor

  • Apr 2000 - Mar 2001

  Ellsworth AFB, SD Led 10 personnel on the installation, operation, maintenance, inspection, troubleshooting, repairs and record documentation of 79 diesel, gasoline, propane and natural gas power generators ranging from three to 1000 kilowatts and seven diesel engine driven fire suppression pumps. Performed functional tests, troubleshot and repaired malfunctions on switch-gear, automatic transfer panels and six under ground storage tank leak detection systems. Drafted and executed training programs for… Show more Led 10 personnel on the installation, operation, maintenance, inspection, troubleshooting, repairs and record documentation of 79 diesel, gasoline, propane and natural gas power generators ranging from three to 1000 kilowatts and seven diesel engine driven fire suppression pumps. Performed functional tests, troubleshot and repaired malfunctions on switch-gear, automatic transfer panels and six under ground storage tank leak detection systems. Drafted and executed training programs for facility personnel on equipment operations.

• Electrical Power Production Journeymen

  • Mar 1999 - Mar 2000

  Republic of South Korea Performed field level maintenance on generators supporting ground deployment for worldwide communications in response to national defense postures. Inspected, installed, operated, troubleshot, repaired and documented all maintenance actions on 106 mobile electrical power systems. Controlled 77 vehicles, tracked maintenance and performed operator training on specialized equipment.

• Power Production Technician

  • Dec 1996 - Mar 1999

  Ellsworth AFB, South Dakota Led 10 personnel on the installation, operation, maintenance, inspection, troubleshooting, repairs and record documentation of 79 diesel, gasoline, propane and natural gas power generators ranging from three to 1000 kilowatts and seven diesel engine driven fire suppression pumps. Performed functional tests, troubleshot and repaired malfunctions on switch-gear, automatic transfer panels and six under ground storage tank leak detection systems. Drafted and executed training programs for… Show more Led 10 personnel on the installation, operation, maintenance, inspection, troubleshooting, repairs and record documentation of 79 diesel, gasoline, propane and natural gas power generators ranging from three to 1000 kilowatts and seven diesel engine driven fire suppression pumps. Performed functional tests, troubleshot and repaired malfunctions on switch-gear, automatic transfer panels and six under ground storage tank leak detection systems. Drafted and executed training programs for facility personnel on equipment operations.

• Electrical Power Production Specialist/Journeyman

  • Apr 1991 - Dec 1996

  Elmendorf AFB, AK Assistant Crew Leader; operated, maintained, troubleshot, installed and repaired 51 gasoline and diesel generators (3 to 600 KW) and associated automatic transfer panels and eight fire deluge pump systems. Operated, maintained, troubleshot and repaired eight aircraft arresting systems(AAS) (BAK-12, 13, MAAS and E-5). Served as trainer for hazardous cargo shipments. Maintained detailed maintenance records for all assigned equipment.



Black Hills Reception and Rentals

• Event Assistant and Crew Lead

  • Oct 2001 - Jun 2002

  Rapid City, South Dakota Lead crews for set up,staffing and tear down of events including weddings, conventions and business displays within established time lines.



Sears Stores

• United States
• Retail
• 700 & Above Employee

• Automotive Mechanic

  • Aug 1995 - Nov 1996

  Anchorage, Alaska (PT) Performed tire/wheel replacement, studding & balancing, shock or strut replacements and serviced electrical systems on foreign and domestic vehicles.