Experience

Public Health – Seattle & King County

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Operations Manager

  • Jun 2015 - Present

  Health Care for the Homeless Network Operations Manager Direct the internal-facing daily operations of the Health Care for the Homeless Program. - Lead multidisciplinary staff, and coordinate across the health department and with contracted community partners to meet programmatic and community needs for medical, dental, behavioral health, and other necessary services for those living homeless in King County. - Lead compliance with federal grant requirements through ongoing… Show more Health Care for the Homeless Network Operations Manager Direct the internal-facing daily operations of the Health Care for the Homeless Program. - Lead multidisciplinary staff, and coordinate across the health department and with contracted community partners to meet programmatic and community needs for medical, dental, behavioral health, and other necessary services for those living homeless in King County. - Lead compliance with federal grant requirements through ongoing operational oversight of grant activities, as well as compliance and performance monitoring for multiple local funders. - Lead programmatic oversight of budget planning, development, implementation, authorization and monitoring, for a large and complex budget. - Collaborate with leadership and team to develop, prioritize and implement program goals and objectives.

• Operations Manager, Child Profile Health Promotion System

  • May 2000 - Jun 2015

  • Provide operational management for award-winning statewide, population-based health promotion intervention for parents of young children, reaching nearly 500,000 Washington parents. • Lead efforts to increase reach and depth of the program by increasing reach from 85% to 90% of target population, and expanding to include health care and child care provider audiences. • Lead role in developing expanded system capacity and content to reach parents with electronic child health… Show more • Provide operational management for award-winning statewide, population-based health promotion intervention for parents of young children, reaching nearly 500,000 Washington parents. • Lead efforts to increase reach and depth of the program by increasing reach from 85% to 90% of target population, and expanding to include health care and child care provider audiences. • Lead role in developing expanded system capacity and content to reach parents with electronic child health information. Recruited and supervised MPH students to conduct research on the expansion project. • Ensured appropriate procurement of contract services and collaboration with vendors to meet program goals. • Co-sponsored a Lean effort resulting in process improvement for review of health education materials. • Instrumental in ensuring regular evaluation was conducted with English and Spanish-speaking parents to assess satisfaction and use of the program, and to inform improvements and enhancements.



Public Health Seattle & King County

• Seattle

• Operations Manager, Washington Immunization Information System & Child Profile Health Promotion

  • Dec 2012 - Jun 2015

  • Provide operational management and leadership for statewide immunization registry, a complex data system used by thousands of health care providers, in addition to the health promotion system detailed below. • Supervise, support and evaluate ten professional staff with a positive leadership style, including program, information technology, customer service and administrative staff. • Work with funders, stakeholders, contractors and customers to set and meet program goals, and expand… Show more • Provide operational management and leadership for statewide immunization registry, a complex data system used by thousands of health care providers, in addition to the health promotion system detailed below. • Supervise, support and evaluate ten professional staff with a positive leadership style, including program, information technology, customer service and administrative staff. • Work with funders, stakeholders, contractors and customers to set and meet program goals, and expand operations as desired, utilizing quality improvement methods as needed. • Develop, monitor and manage $2 million annual budget made up of federal, state and private sources. Conduct fiscal operations, ensure maximum efficiency in program expenditures, and coordinate financial reporting. • Assure program activities align with contracted work and deliverables are met. Ensure state and federal performance measures are effectively monitored for compliance, and reporting requirements are met. Show less • Provide operational management and leadership for statewide immunization registry, a complex data system used by thousands of health care providers, in addition to the health promotion system detailed below. • Supervise, support and evaluate ten professional staff with a positive leadership style, including program, information technology, customer service and administrative staff. • Work with funders, stakeholders, contractors and customers to set and meet program goals, and expand… Show more • Provide operational management and leadership for statewide immunization registry, a complex data system used by thousands of health care providers, in addition to the health promotion system detailed below. • Supervise, support and evaluate ten professional staff with a positive leadership style, including program, information technology, customer service and administrative staff. • Work with funders, stakeholders, contractors and customers to set and meet program goals, and expand operations as desired, utilizing quality improvement methods as needed. • Develop, monitor and manage $2 million annual budget made up of federal, state and private sources. Conduct fiscal operations, ensure maximum efficiency in program expenditures, and coordinate financial reporting. • Assure program activities align with contracted work and deliverables are met. Ensure state and federal performance measures are effectively monitored for compliance, and reporting requirements are met. Show less



Solid Ground

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Program Coordinator, AmeriCorps VISTA national service program

  • Aug 1996 - May 2000

  • Independently coordinated a national service program placing over 30 national service members annually with 25+ non-profit social service organizations around King County. • Recruited, hired, and trained national service members. Evaluated outcomes of the projects to ensure high quality work benefitting the community. • Selected host organizations through a competitive process and train site supervisors. • Established and built relationships with agencies to meet community needs… Show more • Independently coordinated a national service program placing over 30 national service members annually with 25+ non-profit social service organizations around King County. • Recruited, hired, and trained national service members. Evaluated outcomes of the projects to ensure high quality work benefitting the community. • Selected host organizations through a competitive process and train site supervisors. • Established and built relationships with agencies to meet community needs and to ensure program resources were optimally allocated. • Worked with other area national service programs to implement training events for 200+ members. Show less • Independently coordinated a national service program placing over 30 national service members annually with 25+ non-profit social service organizations around King County. • Recruited, hired, and trained national service members. Evaluated outcomes of the projects to ensure high quality work benefitting the community. • Selected host organizations through a competitive process and train site supervisors. • Established and built relationships with agencies to meet community needs… Show more • Independently coordinated a national service program placing over 30 national service members annually with 25+ non-profit social service organizations around King County. • Recruited, hired, and trained national service members. Evaluated outcomes of the projects to ensure high quality work benefitting the community. • Selected host organizations through a competitive process and train site supervisors. • Established and built relationships with agencies to meet community needs and to ensure program resources were optimally allocated. • Worked with other area national service programs to implement training events for 200+ members. Show less



Washington State House of Representatives

• Seattle & Olympia

• Legislative Aide

  • Jan 1995 - Aug 1996

  Served as the principal staffer to a state legislator, including: providing information and assistance to constituent requests; tracking and analyzing issues and bills of interest to the legislator; representing the legislator to the media, other legislators, constituents and the public. Served as the principal staffer to a state legislator, including: providing information and assistance to constituent requests; tracking and analyzing issues and bills of interest to the legislator; representing the legislator to the media, other legislators, constituents and the public.