Experience

Planixs

• Information Technology & Services
• 1 - 100 Employee

• Business & Data Analyst – Pre Sales

  • Sep 2022 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Agency Manager

  • Sep 2018 - Mar 2021

  · Spearheaded the development of the team through regular 1:1 feedback, coaching and performance management which directly resulted in 42% productivity increase and a reduction of £130k+ in labour costs. Organized and ran A/B testing to drive productivity strategies. · Used Tableau to analyze staff performance data to provide productivity insights and strategies to management to achieve studio productivity goals (10% increase YoY achieved) and regularly created data visualizations to present productivity findings to senior management. · Orchestrated an improved recruitment process through A/B testing resulting in a 30% reduction in the time taken to scale up staffing for “peak” busy period and also reduced staff turnover by 25%. Show less



Valet Apartments

• London, United Kingdom

• Operations Associate

  • Aug 2017 - Jun 2018

  · Lead the recruitment of new staff and also included regular training, coaching and performance reviews. · Created and lead continuous process improvement projects to improve customer experience leading to a 20% increase in property ratings on booking sites. · Delivered a weekly financial analysis report of each building in the portfolio to senior leadership and identified key opportunities for revenue growth. · Lead the recruitment of new staff and also included regular training, coaching and performance reviews. · Created and lead continuous process improvement projects to improve customer experience leading to a 20% increase in property ratings on booking sites. · Delivered a weekly financial analysis report of each building in the portfolio to senior leadership and identified key opportunities for revenue growth.



Aussie Farmers Direct

• Melbourne, Australia

• Warehouse Team Leader

  • Sep 2015 - Jun 2017

  · Lead a team of 20 on the warehouse floor and providing regular training and coaching to ensure that KPIs were consistently met and exceeded. · Developed and implemented continuous process improvement projects at the new site which resulted in the team productivity increasing by 15%. · Ensured that all duties were performed with a strong emphasis on occupational health and safety. · Lead a team of 20 on the warehouse floor and providing regular training and coaching to ensure that KPIs were consistently met and exceeded. · Developed and implemented continuous process improvement projects at the new site which resulted in the team productivity increasing by 15%. · Ensured that all duties were performed with a strong emphasis on occupational health and safety.



AGW Construction Pty Ltd

• Melbourne, Australia

• Driver

  • Jul 2014 - Aug 2015

  • Co-ordination and planning with builders and management across multiple sites often daily. • Physical movement of materials and supplies. • Co-ordination and planning with builders and management across multiple sites often daily. • Physical movement of materials and supplies.



SYPAQ Systems Pty Ltd

• Melbourne, Australia

• Business Admin Support

  • Feb 2012 - May 2014

  · Developed project schedules for tender submissions. · Researched and reviewed reference materials for business development staff and consultants in respect to tender submissions. · Developed specialised graphics for internal presentations. · Involvement in weekly business development meetings with the defence team to help identify new opportunities. · Reviewed candidate CVs for suitability for tender response and task achievement, involved in candidate selection and interviews. · Developed project schedules for tender submissions. · Researched and reviewed reference materials for business development staff and consultants in respect to tender submissions. · Developed specialised graphics for internal presentations. · Involvement in weekly business development meetings with the defence team to help identify new opportunities. · Reviewed candidate CVs for suitability for tender response and task achievement, involved in candidate selection and interviews.