Experience

Propel, Inc

• United States
• Software Development
• 1 - 100 Employee

• Senior Software Engineer

  • Jan 2023 - Present



Virta Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Senior Software Engineer

  • May 2020 - Jan 2023

  • Received company-wide “Impact Award” for my work evaluating and implementing a new CMS. Freed up developer time by removing them from the content change workflow. Unlocked critical capabilities such as localization • Rewrote full-stack phone screen, improving on-site pass rate by 34%. All other engineering phone screens were then rewritten modeled off of my interview, due to its success • Selected to be on Tech Council - Virta’s board of senior technical advisors to the entire… Show more • Received company-wide “Impact Award” for my work evaluating and implementing a new CMS. Freed up developer time by removing them from the content change workflow. Unlocked critical capabilities such as localization • Rewrote full-stack phone screen, improving on-site pass rate by 34%. All other engineering phone screens were then rewritten modeled off of my interview, due to its success • Selected to be on Tech Council - Virta’s board of senior technical advisors to the entire engineering org. Championed and oversaw major initiatives such as smoke testing and upgrading the python version in our microservices • Pioneered mentorship program for junior developers. Mentored 4 developers, upleveling their technical and leadership skills Show less



Ultimate Software

• United States
• Software Development
• 700 & Above Employee

• Software Engineering Manager

  • May 2019 - May 2020

  Weston, FL • Facilitated team consensus regarding agile development processes – decreased average time per story by 30% • Performed detailed analysis of the company’s largest CI/CD flow, alerting leadership to issues wasting ~15% of engineering man-hours per story across over 10 teams, and kicking off a company-wide initiative • Strategic thinker – Spearheaded major tech debt initiative involving buy-in from management and product teams to remedy reliance on unsupported technologies, automate manual… Show more • Facilitated team consensus regarding agile development processes – decreased average time per story by 30% • Performed detailed analysis of the company’s largest CI/CD flow, alerting leadership to issues wasting ~15% of engineering man-hours per story across over 10 teams, and kicking off a company-wide initiative • Strategic thinker – Spearheaded major tech debt initiative involving buy-in from management and product teams to remedy reliance on unsupported technologies, automate manual QA tasks, and improve CI/CD efficiency

• Software Engineer II (Mobile and Platform Integrations teams)

  • Mar 2017 - May 2019

  Weston, FL • Developed cross-platform Human Capital Management mobile application with over 2 million downloads • Improved application monitoring tools enhancing runtime visibility—eliminated recurring ~25 minute daily gateway downtimes during peak usage • Championed agile-focused process improvements that decreased team SLA from 23 to 14 days • Won four awards including “Best Overall”, “Best in Category”, and “Audience Favorite” in two company hackathons out of over 30 teams in each… Show more • Developed cross-platform Human Capital Management mobile application with over 2 million downloads • Improved application monitoring tools enhancing runtime visibility—eliminated recurring ~25 minute daily gateway downtimes during peak usage • Championed agile-focused process improvements that decreased team SLA from 23 to 14 days • Won four awards including “Best Overall”, “Best in Category”, and “Audience Favorite” in two company hackathons out of over 30 teams in each competition. • Key contributor in design sprints with ideas consistently up-voted by peers • Led team standups and retrospectives, and mentored several junior developers and testers • Promoted to Level 2 Engineer in August 2018

• Software Test Engineer (Platform Integrations team)

  • Apr 2016 - Feb 2017

  Weston, FL • Lead tester on a Cloud Services Directory application, a Drupal application (https://connect.ultipro.com), and a Security Dashboard. Wrote automation, performed manual testing, and guided team of 7 developers on testing best practices. • SME/primary POC for questions about using, integrating with, and troubleshooting our applications by other development teams and Cloud Application Engineers. Drastically reduced time spent answering questions by 60% for one product by authoring thorough… Show more • Lead tester on a Cloud Services Directory application, a Drupal application (https://connect.ultipro.com), and a Security Dashboard. Wrote automation, performed manual testing, and guided team of 7 developers on testing best practices. • SME/primary POC for questions about using, integrating with, and troubleshooting our applications by other development teams and Cloud Application Engineers. Drastically reduced time spent answering questions by 60% for one product by authoring thorough documentation.

• Software Test Engineer TechStar/Intern (Platform Integrations and Internal Tools teams)

  • Nov 2015 - Apr 2016

  Weston, FL



Royal Caribbean Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Revenue Planning Analyst

  • Feb 2015 - Nov 2015

  Miami/Fort Lauderdale Area • Created reporting and analysis of various business trends including multi-year and cross-company comparisons of price fluctuations, passenger bookings, foreign exchange rate impacts, and forecast expectations, used by the Executive Leadership Team for the five main brands of the world’s second largest cruise line. • Automated and documented various daily and weekly reporting processes through Microsoft Excel including heavy use of lookup functions and pivot tables. • Pioneered… Show more • Created reporting and analysis of various business trends including multi-year and cross-company comparisons of price fluctuations, passenger bookings, foreign exchange rate impacts, and forecast expectations, used by the Executive Leadership Team for the five main brands of the world’s second largest cruise line. • Automated and documented various daily and weekly reporting processes through Microsoft Excel including heavy use of lookup functions and pivot tables. • Pioneered processes for improving the accuracy of revenue reports. Identified erroneous data and collaborated with database development team to prevent defects from recurring and to implement opportunities to improve reports. • Used latest generation enterprise tools to test software and validate alterations late in product lifecycle • Identified and responded to reporting issues. Utilized SQL to determine root cause of erroneous data

• Revenue Management Analyst

  • Nov 2013 - Feb 2015

  Miami/Fort Lauderdale Area • Managed price points, promotions, and inventory for sailings with an annual expected net ticket revenue of $161 million, using the principles of revenue management to optimize yields • Analyzed trends in current and historical data to determine pricing strategy



Citi

• United States
• Financial Services
• 700 & Above Employee

• Test Coverage Lead Analyst

  • Jul 2013 - Nov 2013

  Tampa/St. Petersburg, Florida Area • Trained and supervised 4 onshore analysts and 10 offshore testers as they analyzed code change documentation, determined scope of testing, designed test scenarios, wrote scripts and executed them • Created and tracked performance metrics to ensure test execution was progressing as expected. Decided upon mid-course corrections if testers were falling behind or if scenarios were delayed due to design issues, defects, or environmental delays. Reported metrics and highlights to senior… Show more • Trained and supervised 4 onshore analysts and 10 offshore testers as they analyzed code change documentation, determined scope of testing, designed test scenarios, wrote scripts and executed them • Created and tracked performance metrics to ensure test execution was progressing as expected. Decided upon mid-course corrections if testers were falling behind or if scenarios were delayed due to design issues, defects, or environmental delays. Reported metrics and highlights to senior managers • Determined load balance by considering offshore resource availability, time per scenario, key dates, etc. • Implemented process improvements after determining root cause of delays, training issues, and inefficiencies • Co-created the UAT Center of Excellence for Trade Clearing and Settlements

• Business Analyst

  • Oct 2012 - Jun 2013

  Tampa, FL • Determined test coverage design for up to 42 projects per code release by analyzing project documentation, creating process flows, identifying drivers, and defining end-to-end test case scenarios. Presented planned scenarios to clients prior to test execution. • Uncovered and reported six high severity and numerous medium severity defects. Tracked defects until they were fixed, and retested to verify that the issues will never negatively impact clients • Triaged over 100 defects per… Show more • Determined test coverage design for up to 42 projects per code release by analyzing project documentation, creating process flows, identifying drivers, and defining end-to-end test case scenarios. Presented planned scenarios to clients prior to test execution. • Uncovered and reported six high severity and numerous medium severity defects. Tracked defects until they were fixed, and retested to verify that the issues will never negatively impact clients • Triaged over 100 defects per tri-annual code release to determine source cause of issues so resolutions could be implemented



AmeriCorps

• Government Administration
• 700 & Above Employee

• Summer VISTA (Volunteers in Service to America)

  • Jun 2012 - Aug 2012

  St. Petersburg, FL • Maintained organized database of all past and present ANYTOWN participants with Microsoft Access • Facilitated multiple youth leadership and diversity awareness workshops for 60 high school students during an intensive week-long residential summer program. • Designed and implemented system to organize materials needed to conduct ANYTOWN sessions



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Production Planning & Control Intern

  • Sep 2011 - Jan 2012

  Orlando, FL • Championed Lean and Six Sigma initiatives to improve company processes and performance • Communicated with senior managers around the United States to update the business continuity plan to ensure safe, prompt, and effective return to business in the event of a disruption to operations



UCF Office of Economics Experiments

• Research Assistant

  • Jul 2011 - Sep 2011

  Orlando, FL • Instructed study participants on how to complete tasks related to traffic congestion • Determined proper compensation for over 50 participants based on how successfully they completed each assigned task • Completed training related to conducting experiments on human subjects through Collaborative Institutional Training Initiative in order to learn how to deal with people regarding sensitive information and properly handle research data



Kaplan Test Prep

• United States
• Education Administration Programs
• 700 & Above Employee

• SAT/ACT Teacher and Tutor

  • Jul 2009 - Jul 2011

  Orlando, FL • Customized, prepared, and taught lessons to high school SAT and ACT students • Assisted students with any questions or concerns they had regarding the SAT, ACT, and college admissions • Marketed and hosted events, and proctored tests for groups of up to 250 students



Masterpiece Interiors

• Accounting and Expediting Intern

  • Sep 2010 - Nov 2010

  Winter Park, FL • Monitored orders, receipt of materials, and payment for items in over 70 homes planned by 12 designers • Reconciled disputes with vendors regarding payments and orders in the interests of minimizing lead time and maintaining high levels of customer satisfaction • Ordered and paid for up to $20,000 worth of items daily • Used Peachtree Accounting software to manage credit card payments and verify invoice amounts