Inês Delgado Lopes

Digital Content Creator and Social Media Manager at Celeiro - Dietimport, S.A.
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT
Languages
  • Português -
  • Inglês -
  • Espanhol -

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Credentials

  • A1
    Instituto Cervantes
    Jan, 2013
    - Nov, 2024
  • Advanced Degree
    Wall Street English

Experience

  • Celeiro - Dietimport, S.A.
    • Retail Groceries
    • 1 - 100 Employee
    • Digital Content Creator and Social Media Manager
      • Feb 2018 - Present

      Responsible for developing the digital strategy in order to boost visibility/brand awareness and customer engagement. Manages the organisation's online presence by producing content, analysing usage data, facilitating customer service and managing social media presence on different channels, such as Instagram, Facebook and YouTube. Responsible for establishing and managing the relationship with social media influencers.

    • Brand Manager
      • Sep 2016 - Feb 2018

  • Freelancer
    • Design and Branding Freelancer
      • Aug 2013 - Sep 2016

      Branding and logo creator.Developed work for clients such as Eneágono Desigual, Moimenta Plaza, Merck Pharmaceuticals, Sabores d’Casa Take-out restaurant and Logawatt power company. Branding and logo creator.Developed work for clients such as Eneágono Desigual, Moimenta Plaza, Merck Pharmaceuticals, Sabores d’Casa Take-out restaurant and Logawatt power company.

  • Hertz
    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Quality Dept. Representative
      • Aug 2012 - Nov 2013

      Answered written complaints from customer care.Accountable for answering international Hertz’ queries.Responsible to respond to bank entities regarding credit card debits. Answered written complaints from customer care.Accountable for answering international Hertz’ queries.Responsible to respond to bank entities regarding credit card debits.

  • Schindler Group
    • Switzerland
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Account Manager
      • May 2010 - Aug 2012

      Managed nearly 300 accounts and generated reports that assisted upper management with decision making.Produced monthly reports documenting credit recovery activities. Managed nearly 300 accounts and generated reports that assisted upper management with decision making.Produced monthly reports documenting credit recovery activities.

  • Wall Street English Portugal
    • Portugal
    • Education Administration Programs
    • 1 - 100 Employee
    • Sales Manager
      • Apr 2009 - Mar 2010

      Introduce the school and close the sale with the potential student.Build positive relationships with students and accompany them. Introduce the school and close the sale with the potential student.Build positive relationships with students and accompany them.

  • Master D
    • Spain
    • E-Learning Providers
    • 700 & Above Employee
    • Sales Manager
      • Oct 2007 - Mar 2009

      Introduce the school and close the sale with the potential student.Match potential customers with the right solutions for their needs Introduce the school and close the sale with the potential student.Match potential customers with the right solutions for their needs

Education

  • Escola Superior de Comunicação Social
    Licentiate degree, Publicity and Marketing
    2013 - 2016
  • FLAG
    E-Mail Marketing
    2016 -
  • FLAG
    Search Engine Marketing
    2016 -

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