Professional Services Manager

• Sep 1998 - Present

Certified OpenText Livelink Consultant and System Administrator Certified Kofax Capture Professional Certified Engineer eDOCS Suite PS Manager with 16 plus years of IT experience, out of which 12 years of experience in Enterprise Content Management solutions (ECM). Consultant with an upper hand in business analysis, implementation, support and development. Managed implementation of more than 15 projects in Middle East region. Skills in Planning and Project management, Analysis and design, Integration and tools development, Network architecture design, Taxonomy creation and operational model implementations and Microsoft Back-End Applications. Extensive knowledge of ECM & BPM implementations in various industries such as Oil and Gas, Legal, Banking, and Customer Services. Show less