Emily Utratny MARLA

Lettings Manager at Northern Group
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Lettings Manager
      • Mar 2022 - Present

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Branch Manager
      • Apr 2021 - Mar 2022

      Responsibilities included- Overseeing daily processes for Sales, Lettings and Property Management- Managing a team of negotiators and property managers to ensure smooth running of the business- Carrying out both Sales and Lettings Market Appraisals- In charge of doing the photographs, virtual tours and floorplans for the properties both sales and lettings- Maintaining excellent relationships with our landlords and vendors- Training new and existing staff on different aspects of an estate agency, including new software changes and legislation changes. - Dealing with complaints in a professional manner- Developing marketing strategies to win business for both Sales and Lettings - Keeping the company compliant and up-to-date with legislation changes- Liaising with solicitors to ensure a smooth sale process for our clients

    • Lettings Manager
      • Apr 2020 - Apr 2021

      Responsibilities included:- Overseeing daily Lettings and Property Management tasks- Carrying out Lettings Appraisals and listing them – photographs, floorplans and virtual tours- Managing the lettings department to ensure the smooth running of the business- Maintaining a great relationship with our landlords- Communicating with contractors, landlords and tenants regarding maintenance on managed properties- Developing marketing strategies to win new landlords and grow the office- Bringing new business even in one of the tougher years in Covid-19- Able to hit targets for new business to ensure the office grows- Dealing with HMO and licensing rules for certain properties- Overseeing the end of tenancy checkout reports and deposit repayments, including conducting the checkouts myself- Managing renewals and new tenancy terms- Ensuring our properties that are within the selective license areas are all to the correct regulations

    • Senior Negotiator
      • Jun 2019 - Apr 2020

      Responsibilities include:- Lettings Valuations- Marketing of properties, including: photographs, room measurements, floorplans and desciptions- Training / Managing junior lettings staff- Overseeing works needed to get a property ready to rent out

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Sales and Lettings Negoiator
      • Jun 2017 - Apr 2019

      Responsibilities include: - Building and maintaining a close relationship between clients and landlords - Administrating a move in process - Identify client requirements and match those to our property portfolio - Communicating with contractors, landlords and tenants regarding maintenance on managed properties - Having a polite and confident telephone manner and to able to communicate details effectively - Attending training courses relevant to my role to enhance my knowledge and improve my performance

    • United Kingdom
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Planning and Logistics
      • Jun 2014 - Oct 2014

      Responsibilities included: - Data inputting. - Liaising with contractors and planning their schedules in order to get the job to run as smoothly as can be. - Planning and scheduling installations for the work force. - Dealing with problems arising over time – overlapping on installations. - Planning overseas jobs. - Developing a database. - Dealing with high-end customers. Responsibilities included: - Data inputting. - Liaising with contractors and planning their schedules in order to get the job to run as smoothly as can be. - Planning and scheduling installations for the work force. - Dealing with problems arising over time – overlapping on installations. - Planning overseas jobs. - Developing a database. - Dealing with high-end customers.

Education

  • The University of Manchester
    Master of Science (MSc), Real Estate Development, RICS accredited
    2016 - 2017
  • The University of Manchester
    Geography (BA) Hons, Human Geography
    2013 - 2016
  • National Design Academy
    (Diploma) Interior Design, Interior Design
    2017 - 2018
  • Urmston Grammar School
    2005 - 2013

Community

You need to have a working account to view this content. Click here to join now