Emily Utratny MARLA
Lettings Manager at Northern Group- Claim this Profile
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Bio
Experience
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Northern Group
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United Kingdom
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Real Estate
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1 - 100 Employee
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Lettings Manager
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Mar 2022 - Present
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Peter Anthony 1986
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United Kingdom
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Real Estate
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1 - 100 Employee
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Branch Manager
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Apr 2021 - Mar 2022
Responsibilities included- Overseeing daily processes for Sales, Lettings and Property Management- Managing a team of negotiators and property managers to ensure smooth running of the business- Carrying out both Sales and Lettings Market Appraisals- In charge of doing the photographs, virtual tours and floorplans for the properties both sales and lettings- Maintaining excellent relationships with our landlords and vendors- Training new and existing staff on different aspects of an estate agency, including new software changes and legislation changes. - Dealing with complaints in a professional manner- Developing marketing strategies to win business for both Sales and Lettings - Keeping the company compliant and up-to-date with legislation changes- Liaising with solicitors to ensure a smooth sale process for our clients
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Lettings Manager
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Apr 2020 - Apr 2021
Responsibilities included:- Overseeing daily Lettings and Property Management tasks- Carrying out Lettings Appraisals and listing them – photographs, floorplans and virtual tours- Managing the lettings department to ensure the smooth running of the business- Maintaining a great relationship with our landlords- Communicating with contractors, landlords and tenants regarding maintenance on managed properties- Developing marketing strategies to win new landlords and grow the office- Bringing new business even in one of the tougher years in Covid-19- Able to hit targets for new business to ensure the office grows- Dealing with HMO and licensing rules for certain properties- Overseeing the end of tenancy checkout reports and deposit repayments, including conducting the checkouts myself- Managing renewals and new tenancy terms- Ensuring our properties that are within the selective license areas are all to the correct regulations
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Senior Negotiator
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Jun 2019 - Apr 2020
Responsibilities include:- Lettings Valuations- Marketing of properties, including: photographs, room measurements, floorplans and desciptions- Training / Managing junior lettings staff- Overseeing works needed to get a property ready to rent out
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Peter Anthony 1986
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United Kingdom
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Real Estate
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1 - 100 Employee
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Sales and Lettings Negoiator
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Jun 2017 - Apr 2019
Responsibilities include: - Building and maintaining a close relationship between clients and landlords - Administrating a move in process - Identify client requirements and match those to our property portfolio - Communicating with contractors, landlords and tenants regarding maintenance on managed properties - Having a polite and confident telephone manner and to able to communicate details effectively - Attending training courses relevant to my role to enhance my knowledge and improve my performance
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Neville Johnson Ltd
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United Kingdom
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Planning and Logistics
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Jun 2014 - Oct 2014
Responsibilities included: - Data inputting. - Liaising with contractors and planning their schedules in order to get the job to run as smoothly as can be. - Planning and scheduling installations for the work force. - Dealing with problems arising over time – overlapping on installations. - Planning overseas jobs. - Developing a database. - Dealing with high-end customers. Responsibilities included: - Data inputting. - Liaising with contractors and planning their schedules in order to get the job to run as smoothly as can be. - Planning and scheduling installations for the work force. - Dealing with problems arising over time – overlapping on installations. - Planning overseas jobs. - Developing a database. - Dealing with high-end customers.
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Education
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The University of Manchester
Master of Science (MSc), Real Estate Development, RICS accredited -
The University of Manchester
Geography (BA) Hons, Human Geography -
National Design Academy
(Diploma) Interior Design, Interior Design -
Urmston Grammar School