Experience

On Sabbatical

• United States
• Program Development
• 100 - 200 Employee

• Enjoying a Break

  • Sep 2019 - Present

  Sydney



Reserve Bank of Australia

• Australia
• Banking
• 700 & Above Employee

• Senior Program Manager (Core Banking transformation)

  • Mar 2015 - Aug 2019

  Sydney The Reserve Bank of Australia undertook a large and complex application renovation program, called ROBAS, to transform legacy banking applications to incorporate new functionality for its government banking customers. The Reserve Bank provides banking services to the Australian Government and a number of its agencies. The Reserve Bank offers its customers high-quality bespoke business banking services and is now able to leverage more contemporary architecture and programming platform, to… Show more The Reserve Bank of Australia undertook a large and complex application renovation program, called ROBAS, to transform legacy banking applications to incorporate new functionality for its government banking customers. The Reserve Bank provides banking services to the Australian Government and a number of its agencies. The Reserve Bank offers its customers high-quality bespoke business banking services and is now able to leverage more contemporary architecture and programming platform, to enable greater responsiveness to customers’ requirements. This has been a key multi-year program of work for the bank to ensure it's customers continue to receive the high levels of service excellence that have traditionally been provided and has recently been recognised winning the inaugural ITNews 2020 Benchmark Award for Project of National Significance. This role managed and had ultimate delivery responsibility for the Stream transformation activities associated with vendor selection, procurement, implementation and integration of the Core Banking Solution (TCS BaNCS). This included IT hardware and software procurement, integration along with leadership of all business activities, including data migration, reconciliation and change management. End to end leadership of the Core Banking transformation program, leading a number of both business and IT workstreams along with managing the Core Banking Solution vendor (TCS BaNCS) under an Agile and DevOps based delivery framework with multiple Scrum teams based in Sydney, Bangalore and Delhi, overall team size being approximately 100 resources. Successful delivery of the program to agreed budget, schedule and quality targets was achieved in July 2019. Championed a culture of continuous improvement and best practice. For more details of the Core Banking transformation program refer https://www.itnews.com.au/news/rba-cio-declares-new-core-live-retires-mainframe-531427?utm_source=mobile&utm_medium=whatsapp&utm_campaign=share Show less



Toyota Financial Services Australia

• Senior Project/Program Manager (Comprehensive Credit Reporting and Privacy Act Program)

  • Aug 2012 - Oct 2014

  Sydney Responsibilities: Management of a compliance program of work incorporating multiple streams in Toyota Finance Australia's upgrade of their systems, policies, processes and capabilities to ensure compliance with recent changes to the Privacy Act. Development of extracts to supply Comprehensive Credit Reporting data to the Credit Bureau so Toyoya Finance can be an early adopter of the many benefits of Comprehensive Credit Reporting. As an early adopter TFA was first to load quality… Show more Responsibilities: Management of a compliance program of work incorporating multiple streams in Toyota Finance Australia's upgrade of their systems, policies, processes and capabilities to ensure compliance with recent changes to the Privacy Act. Development of extracts to supply Comprehensive Credit Reporting data to the Credit Bureau so Toyoya Finance can be an early adopter of the many benefits of Comprehensive Credit Reporting. As an early adopter TFA was first to load quality CCR data to Veda utilising the Veda SmartData tool. Represent Toyota Finance in industry body (ARCA) forums managing the implementation and transition activities of Comprehensive Credit Reporting and ensuring Toyota Finance takes a leading position in adoption of Comprehensive Credit reporting. Achievements: Ensured Toyota Finance was fully compliant with it's responsibilities under the Privacy Act and Credit Reporting Code to meet the Privacy Act commencement date. First Credit Provider to provide Comprehensive Credit reporting data to Australia's largest Credit Bureau. Show less



Veda (now Equifax)

• Information Services
• 100 - 200 Employee

• Senior Program/Project Manager (Comprehensive Credit Reporting)

  • Nov 2009 - Jun 2012

  North Sydney Veda was engaged in an major upgrade of their systems and capability to support changes to Australian Privacy laws to provide more Comprehensive Credit Reporting. Responsibilities: • Managed a multi-stream program in support of Veda’s upgrade of their systems, products and capabilities to support Comprehensive Credit Reporting, involving in excess of 50 IT and operational staff with IT Project value of $3.5M (business costs not allocated to project). • Managed CR Data… Show more Veda was engaged in an major upgrade of their systems and capability to support changes to Australian Privacy laws to provide more Comprehensive Credit Reporting. Responsibilities: • Managed a multi-stream program in support of Veda’s upgrade of their systems, products and capabilities to support Comprehensive Credit Reporting, involving in excess of 50 IT and operational staff with IT Project value of $3.5M (business costs not allocated to project). • Managed CR Data Pilot with 10 Australian and International institutions to enable Veda and the participants to model the impact of Comprehensive Reporting changes enabling financial institutions and credit reporting agencies to collect considerable additional credit reporting data and develop additional scoring, products and predictive behavioral credit risk models, scorecards and credit management strategies. Project value of $2.5M and team size up to 20-30 members. • Managed Integrated Alerts project, delivering Alerting engine, multiple event based interfaces and a web portal to allow subscribers to self-manage portfolios and review or download alerts. Project value $2.6M, team size 20-30 members. • Managed a project to redevelop the Credit Express system, incorporating a web based report portal, integration to existing web services and development of a new casual user website. Achievements: • Completed an organization-changing work program to capture CR Data, and turned around a non-delivering program to deliver Veda’s largest ever program of work in its history, involving in excess of 50 IT and operational staff, the program delivering on-time and on budget. • Managed CR Pilot, a strategically important program of work for Veda. The programs importance to Veda is due to Comprehensive Reporting law changes overseas having led to orders of magnitude of increased volume and revenue from sales of services and product. Show less



Adaptra

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Program & Project Management Consultant

  • Nov 2009 - Jun 2012

  Sydney, Australia Provided Program and Project Management Consultancy and Delivery services for Adaptra's customers.



Australian Prudential Regulation Authority

• Australia
• Financial Services
• 700 & Above Employee

• Sourcing Strategy Consulting & Project Management

  • Jul 2009 - Nov 2009

  Sydney Provided consultancy and project management to APRA in their review of the sourcing arrangements for the National Claims and Policies Database (NCPD) for public and products liability and professional indemnity insurance.



Cuscal Limited

• Australia
• Financial Services
• 400 - 500 Employee

• Senior Project Manager

  • Jan 2008 - Jul 2009

  Sydney Responsibilities: Managed a multi-stream program of activity in development of a transactional banking product for Super Funds as part of Cuscal's strategy to broaden their customer base and offer a "Bank in a box". The product allows Visa Debit card and ATM access to pension products along with Internet banking access allowing third party payments via PayAnyone and BPay. Managed the requirements definition, sourcing selection and implementation process for a Customer… Show more Responsibilities: Managed a multi-stream program of activity in development of a transactional banking product for Super Funds as part of Cuscal's strategy to broaden their customer base and offer a "Bank in a box". The product allows Visa Debit card and ATM access to pension products along with Internet banking access allowing third party payments via PayAnyone and BPay. Managed the requirements definition, sourcing selection and implementation process for a Customer Relationship Management system. Achievements: Provide overall direction to product, marketing, legal & compliance, technical, operational, risk and commercial streams. Implementation of Core and Internet Banking system, development of operations capabilities to support the new product, development of product and marketing collateral contractual development with multiple parties and ensuring compliance with regulators. Manage relationships with Pilot Super Funds. Enabled a significant new revenue stream for Cuscal by attaining first mover advantage in what is likely to become a standard superannuation facility. Show less



Planpower

• Business Consulting and Services
• 1 - 100 Employee

• Managing Consultant

  • Aug 2007 - 2008

  Sydney, Australia Planpower is Australia’s leading project management company providing advice, delivery and education to a broad range of Australian private and public sector organisations including leading banks, manufacturers, telecommunications and utilities companies. Responsibilities: Provide Project Management advisory services and Post Implementation Reviews for a major bank Provide PMO Project Delivery Framework Reviews to improve efficiencies into the project management framework… Show more Planpower is Australia’s leading project management company providing advice, delivery and education to a broad range of Australian private and public sector organisations including leading banks, manufacturers, telecommunications and utilities companies. Responsibilities: Provide Project Management advisory services and Post Implementation Reviews for a major bank Provide PMO Project Delivery Framework Reviews to improve efficiencies into the project management framework for a major utility. Show less



Macquarie Group

• Australia
• Financial Services
• 700 & Above Employee

• Head of Quality, Macquarie Mortgages

  • Jan 2007 - Jul 2007

  Sydney, Australia Responsibilities: Ensuring rapid definition and shared understanding of the functional solution via Agile techniques, ensuring clear mapping of functional capabilities to business value and development of processes and techniques to maximize the early delivery of value. Ensure quality practices, including testing, risk, project status reporting and change management across Agile and traditional waterfall development methodologies. Ensure appropriate governance frameworks applied… Show more Responsibilities: Ensuring rapid definition and shared understanding of the functional solution via Agile techniques, ensuring clear mapping of functional capabilities to business value and development of processes and techniques to maximize the early delivery of value. Ensure quality practices, including testing, risk, project status reporting and change management across Agile and traditional waterfall development methodologies. Ensure appropriate governance frameworks applied to all projects types throughout project lifecycle. Reduction of testing cycles via lean-agile techniques to maximize testing effectiveness. Exploration and discovery of minimum requirements, utilizing risk-based testing approaches. Achievements To support Agile development delivered a methodology focus change from delivery of “scope” to delivery of value. Ensuring that project functionality delivers business value early and tracks delivery of value throughout project to the benefits realization stage. Dramatically reduced requirement definition and agreement cycles via implementation of facilitated Agile workshop practices, providing faster project delivery. Implemented testing process improvement program, concentrating on common test methodology & process, risk based testing, testing automation, test metrics and test cycle reduction. Show less



Commonwealth Bank

• Australia
• Financial Services
• 700 & Above Employee

• Release Manager, Consumer Lending E2E Program

  • Jan 2005 - Dec 2006

  Sydney Overall Project management for large and complex multi-million dollar releases involving multiple sub-projects developed using a combination of waterfall and Agile/RAP development methodologies. Direction of business/systems deliveries, coordination and management of multiple business stakeholders and systems vendors. This entailed major new SOA architectural developments, integrated with the Front-End system CommSee, documentation, status tracking and valuation systems and integration with… Show more Overall Project management for large and complex multi-million dollar releases involving multiple sub-projects developed using a combination of waterfall and Agile/RAP development methodologies. Direction of business/systems deliveries, coordination and management of multiple business stakeholders and systems vendors. This entailed major new SOA architectural developments, integrated with the Front-End system CommSee, documentation, status tracking and valuation systems and integration with legacy home loan system. Show less



Financial Network Services

• Software Development
• 1 - 100 Employee

• Senior Project Manager

  • Mar 1998 - Jan 2005

  Senior Project Manager in implementation of large Core Banking Systems and Treasury Systems transformation projects for FNS (now TCS Financial Solutions). Managed multiple transformation programs and projects for implementations of the TCS BaNCS Core Banking system for a number of FNS clients as shown below. Filled a number of Senior Management roles, including program and project management, development program manager and leading the quality function.



Arab Bank

• Jordan
• Banking
• 700 & Above Employee

• Development/Project Manager

  • Mar 2002 - Dec 2004

  Sydney Managed the implementation of the FNS (now TCS Financial Services) BaNCS Core Banking system, managing a development team of up to 15 FNS staff. The project involved the complete replacement of the existing Core Banking systems at the Australian branches of the Arab Bank.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Senior Project Manager

  • Sep 1998 - Jun 2000

  Melbourne, Australia Senior PM responsible for implementation of the FNS (now TCS Financial Services) BaNCS Core Banking and Treasury Systems on the CBS International project. The project replaced numerous disparate banking software products at the largest 16 Countries within the ANZ International network, FNS BaNCS providing the integrated Core Banking and Treasury system. A key challenge was to provide a common operation platform for all countries, but allow for local products, regulation and compliance issues… Show more Senior PM responsible for implementation of the FNS (now TCS Financial Services) BaNCS Core Banking and Treasury Systems on the CBS International project. The project replaced numerous disparate banking software products at the largest 16 Countries within the ANZ International network, FNS BaNCS providing the integrated Core Banking and Treasury system. A key challenge was to provide a common operation platform for all countries, but allow for local products, regulation and compliance issues. ANZ is one of the few banks in the world to have successfully implemented such a business model. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Senior Development Program Manager

  • Mar 1998 - Oct 1998

  Auckland, New Zealand Managed a team of up to 45 in New Zealand and 18 in Sydney, in a FNS (now TCS Financial Services) BaNCS Core Banking system development and implementation program of 8000+ man-days effort. The development team included FNS, Countrywide Bank, NCR, Price Waterhouse and contract staff. Senior FNS representative onsite, heavily involved in managing areas outside his direct control and reported directly to CIO and implementation steering committee. The project had a value in excess of $30M of… Show more Managed a team of up to 45 in New Zealand and 18 in Sydney, in a FNS (now TCS Financial Services) BaNCS Core Banking system development and implementation program of 8000+ man-days effort. The development team included FNS, Countrywide Bank, NCR, Price Waterhouse and contract staff. Senior FNS representative onsite, heavily involved in managing areas outside his direct control and reported directly to CIO and implementation steering committee. The project had a value in excess of $30M of which the development management effort for which he was responsible amounted to in excess of $10M. Show less



Logica

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Project Director

  • Jun 1996 - Mar 1998

  North Sydney Project Director in the Banking & Finance division. • Senior Project Manager at PriorityOne (now AMP Bank), where he managed a team of 25-30 people in implementation of a CRM system. • Principal Consultant managing three Senior Consultants, performed a Program Health Check on the Systems Integration Program of the merger of Australia’s two largest regional banks (St. George, Advance), program value in excess of $150M. Mr. Burman reported directly to members of the executive… Show more Project Director in the Banking & Finance division. • Senior Project Manager at PriorityOne (now AMP Bank), where he managed a team of 25-30 people in implementation of a CRM system. • Principal Consultant managing three Senior Consultants, performed a Program Health Check on the Systems Integration Program of the merger of Australia’s two largest regional banks (St. George, Advance), program value in excess of $150M. Mr. Burman reported directly to members of the executive, senior bank management, and the steering committee. • Project Director for a number of consultancy assignments reporting to the CIO at St. George, including ongoing reviews of improvements identified in the original Program Health Check. • Project Director leading team of senior staff developing a business case for MLC, for the setup of technical and organisational infrastructure to provide Systems Integration capabilities previously outsourced, and best practice in business models to manage this. Show less



AMP Banking

• Senior Project Manager

  • 1996 - 1997

  Sydney Senior Project Manager at AMP Bank, where he managed a team of 25-30 people in implementation of a CRM system and customization using Rapid Application Development techniques.



First State Computing

• Project Management Consultant

  • May 1995 - Jun 1996

  Sydney Employed in the consulting team in the Systems Integration division, which provided external and pre-sales consulting services. Activities included Strategic Consulting, Service Development Programs, Pre-Sales Support, Solution Architecture and Bid Management.



Optus

• Australia
• Telecommunications
• 700 & Above Employee

• Program and Project Manager

  • Feb 1994 - May 1995

  North Sydney The Optus Prime Contracting Organisation (OPCO) filled the Systems Integration, Prime Contractor and Project Management roles at Optus. Responsibilities: Program Management of customer care, billing, bill print and corporate reporting systems for the Mobile telephony business. Project/Integration Management of a number of sub-contractors to fixed price contracts, in planning, systems delivery and integration and scheduling of releases. Business Management, driving the… Show more The Optus Prime Contracting Organisation (OPCO) filled the Systems Integration, Prime Contractor and Project Management roles at Optus. Responsibilities: Program Management of customer care, billing, bill print and corporate reporting systems for the Mobile telephony business. Project/Integration Management of a number of sub-contractors to fixed price contracts, in planning, systems delivery and integration and scheduling of releases. Business Management, driving the requirement document preparation, managing the IT Solution Team, involving senior key business personnel. Preparing proposals, operations plans, project plans ensuring quality of deliverables from vendors. Monitoring and reporting performance to plan. Show less



Financial Network Services

• Software Development
• 1 - 100 Employee

• Project Leader/Manager

  • Aug 1991 - Jan 1994

  Sydney/Korea/Fiji Managed and worked on multiple implementations of the TCS BaNCS Core Banking system for a number of FNS clients



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Project Leader

  • 1990 - 1991

  Wellington, New Zealand Lead a project for Returns Generation for the Internal Revenue Departments at Wellington New Zealand



Databank

• Project Leader/Systems Analyst/Developer

  • 1981 - 1985

  Wellington & Wairarapa, New Zealand Lead projects for multiple banks delivering Forex and Money markets systems development.