Experience

Clemson Eye

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Education Specialist

  • Nov 2021 - Present

  -Conduct surgery closings in advanced lens technology, Dry Eye procedures, oculoplastic/cosmetic procedures, refractive surgeries, etc -Assess and explain patient recommendations for lens and services to help patients make an informed decision about surgery options -Monitor the tracking program for refractive surgery patients to increase retention Educate patients on insurance benefits, including deductibles, copays and out of pockets costs -Received and submitted customer payments… Show more -Conduct surgery closings in advanced lens technology, Dry Eye procedures, oculoplastic/cosmetic procedures, refractive surgeries, etc -Assess and explain patient recommendations for lens and services to help patients make an informed decision about surgery options -Monitor the tracking program for refractive surgery patients to increase retention Educate patients on insurance benefits, including deductibles, copays and out of pockets costs -Received and submitted customer payments for surgery -Liaison for co-managing practices to create a consistent transfer of care for patient and doctors -Liaison for surgery centers regarding patient charts, payments, doctor scheduling, patient scheduling -Coordinated with representatives providing Clemson Eye with products such as surgery drops, goniotomy devices, premium lens implants, etc Show less -Conduct surgery closings in advanced lens technology, Dry Eye procedures, oculoplastic/cosmetic procedures, refractive surgeries, etc -Assess and explain patient recommendations for lens and services to help patients make an informed decision about surgery options -Monitor the tracking program for refractive surgery patients to increase retention Educate patients on insurance benefits, including deductibles, copays and out of pockets costs -Received and submitted customer payments… Show more -Conduct surgery closings in advanced lens technology, Dry Eye procedures, oculoplastic/cosmetic procedures, refractive surgeries, etc -Assess and explain patient recommendations for lens and services to help patients make an informed decision about surgery options -Monitor the tracking program for refractive surgery patients to increase retention Educate patients on insurance benefits, including deductibles, copays and out of pockets costs -Received and submitted customer payments for surgery -Liaison for co-managing practices to create a consistent transfer of care for patient and doctors -Liaison for surgery centers regarding patient charts, payments, doctor scheduling, patient scheduling -Coordinated with representatives providing Clemson Eye with products such as surgery drops, goniotomy devices, premium lens implants, etc Show less



MMG Advisors LLC

• Administrative Personal Assistant

  • Apr 2021 - Nov 2021

  -Schedule meetings, calls and appointments and maintain calendars, and coordinate travel arrangements -Manage incoming and outgoing correspondence and messaging -Organize, prioritize, and execute all projects from start to finish; manage timelines and ensure deadlines are met across high-priority, cross-functional projects -Assist with expense reporting and oversee the office budget -Write and edit first drafts of professional emails, proposals, and meeting recaps -Perform… Show more -Schedule meetings, calls and appointments and maintain calendars, and coordinate travel arrangements -Manage incoming and outgoing correspondence and messaging -Organize, prioritize, and execute all projects from start to finish; manage timelines and ensure deadlines are met across high-priority, cross-functional projects -Assist with expense reporting and oversee the office budget -Write and edit first drafts of professional emails, proposals, and meeting recaps -Perform personal tasks including running errands, making reservations, shopping and other ad hoc requests Show less -Schedule meetings, calls and appointments and maintain calendars, and coordinate travel arrangements -Manage incoming and outgoing correspondence and messaging -Organize, prioritize, and execute all projects from start to finish; manage timelines and ensure deadlines are met across high-priority, cross-functional projects -Assist with expense reporting and oversee the office budget -Write and edit first drafts of professional emails, proposals, and meeting recaps -Perform… Show more -Schedule meetings, calls and appointments and maintain calendars, and coordinate travel arrangements -Manage incoming and outgoing correspondence and messaging -Organize, prioritize, and execute all projects from start to finish; manage timelines and ensure deadlines are met across high-priority, cross-functional projects -Assist with expense reporting and oversee the office budget -Write and edit first drafts of professional emails, proposals, and meeting recaps -Perform personal tasks including running errands, making reservations, shopping and other ad hoc requests Show less



EnVeritas Group (EVG)

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Aug 2019 - Mar 2021

  -Managed the relationship of clients, including initial onboarding, strategy development, campaign execution and optimization, and retention -Led teams of writers, editors, and designers on projects for clients -Ensured deliverables were accurate, consistently on-brand, and prompt -Led efforts to ensure website/UX are search engine optimized and user-friendly -Conducted website metrics analyses and reporting for clients on a monthly basis -Managed creation of email marketing… Show more -Managed the relationship of clients, including initial onboarding, strategy development, campaign execution and optimization, and retention -Led teams of writers, editors, and designers on projects for clients -Ensured deliverables were accurate, consistently on-brand, and prompt -Led efforts to ensure website/UX are search engine optimized and user-friendly -Conducted website metrics analyses and reporting for clients on a monthly basis -Managed creation of email marketing, print advertising, and other brand collateral -Conducted content audits of clients’ websites and social media accounts Show less -Managed the relationship of clients, including initial onboarding, strategy development, campaign execution and optimization, and retention -Led teams of writers, editors, and designers on projects for clients -Ensured deliverables were accurate, consistently on-brand, and prompt -Led efforts to ensure website/UX are search engine optimized and user-friendly -Conducted website metrics analyses and reporting for clients on a monthly basis -Managed creation of email marketing… Show more -Managed the relationship of clients, including initial onboarding, strategy development, campaign execution and optimization, and retention -Led teams of writers, editors, and designers on projects for clients -Ensured deliverables were accurate, consistently on-brand, and prompt -Led efforts to ensure website/UX are search engine optimized and user-friendly -Conducted website metrics analyses and reporting for clients on a monthly basis -Managed creation of email marketing, print advertising, and other brand collateral -Conducted content audits of clients’ websites and social media accounts Show less



Media Terror Alert, LLC

• Graphic Design

• Marketing Intern

  • Jan 2019 - Jul 2019

  -Conducted audits of clients’ brand and identified content gaps on their website and media platforms -Assisted with content development to enrich clients’ print and online presence -Gained experience in content strategy to ensure clients’ content flowed seamlessly across platforms and expressed their overall business and marketing goals -Gained experience in business development for graphic design services -Conducted audits of clients’ brand and identified content gaps on their website and media platforms -Assisted with content development to enrich clients’ print and online presence -Gained experience in content strategy to ensure clients’ content flowed seamlessly across platforms and expressed their overall business and marketing goals -Gained experience in business development for graphic design services



Wilbur O. and Ann Powers College of Business at Clemson University

• United States
• Higher Education
• 100 - 200 Employee

• Undergraduate Marketing Research

  • Jan 2019 - May 2019

  -Conducted research on the effect "cuteness" and dimorphous expressions has on marketing and consumerism. -Designed advertisements and stimuli using Photoshop to manipulate people's behavior. Team leader, who organized our class meetings, and presented and explained our research. -Worked directly with faulty member, Oriana Aragon. -Conducted research on the effect "cuteness" and dimorphous expressions has on marketing and consumerism. -Designed advertisements and stimuli using Photoshop to manipulate people's behavior. Team leader, who organized our class meetings, and presented and explained our research. -Worked directly with faulty member, Oriana Aragon.



BMW Manufacturing Co., LLC

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Test and Development intern

  • Aug 2017 - Dec 2017

  - Compiled and analyzed daily reports for Test and Development team - Prepared reports for the FIZ model launches - Completed projects for the several new model launches - Responsible for creating and modifying purchase orders -Created a report macro for the cubing team -Assisted in any additional tasks as necessary - Compiled and analyzed daily reports for Test and Development team - Prepared reports for the FIZ model launches - Completed projects for the several new model launches - Responsible for creating and modifying purchase orders -Created a report macro for the cubing team -Assisted in any additional tasks as necessary



PREMIER NEUROLOGY LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Office Intern

  • May 2016 - Aug 2016

  -Cultivated and managed relationships with patients: responsible for seeking new patients (cold calling and following up on referrals) and ensuring the practice environment was a pleasant experience to all -Worked closely with patients to identify their concerns and help resolve their issues Provided administrative support to the office manager and practice management team -Organized a marketing campaign for the “Experience MS” event hosted by the practice -Promoted information… Show more -Cultivated and managed relationships with patients: responsible for seeking new patients (cold calling and following up on referrals) and ensuring the practice environment was a pleasant experience to all -Worked closely with patients to identify their concerns and help resolve their issues Provided administrative support to the office manager and practice management team -Organized a marketing campaign for the “Experience MS” event hosted by the practice -Promoted information about upcoming events -Gained experience in practice administration Show less -Cultivated and managed relationships with patients: responsible for seeking new patients (cold calling and following up on referrals) and ensuring the practice environment was a pleasant experience to all -Worked closely with patients to identify their concerns and help resolve their issues Provided administrative support to the office manager and practice management team -Organized a marketing campaign for the “Experience MS” event hosted by the practice -Promoted information… Show more -Cultivated and managed relationships with patients: responsible for seeking new patients (cold calling and following up on referrals) and ensuring the practice environment was a pleasant experience to all -Worked closely with patients to identify their concerns and help resolve their issues Provided administrative support to the office manager and practice management team -Organized a marketing campaign for the “Experience MS” event hosted by the practice -Promoted information about upcoming events -Gained experience in practice administration Show less



GREENVILLE HOSPITAL SYSTEM

• United States
• 1 - 100 Employee

• Summer Volunteer

  • Jun 2015 - Aug 2015

  Helped finalize and enter current information into patient’s charts using online EPIC system In charge of answering phone calls and managing patient concerns while requiring minimal supervision Helped finalize and enter current information into patient’s charts using online EPIC system In charge of answering phone calls and managing patient concerns while requiring minimal supervision