Experience

Fairchain

• United States
• Artists and Writers
• 1 - 100 Employee

• Director of Client Services

  • Sep 2022 - Present

• Relationship Manager

  • Sep 2021 - Aug 2022



Artspace - A Phaidon Company

• United States
• Artists and Writers
• 1 - 100 Employee

• Director Of Operations

  • Feb 2017 - Mar 2021

  • Led partnership strategy by identifying targets, pitching, and developing long-lasting relationships • Set the standard of quality for sourcing, effective outreach, and retention • Oversaw limited editions program from commission to production and launch • Worked closely with marketing and editorial team to develop and execute digital strategy across all channels • Advised client services team on best practices to ensure customer satisfaction • Monitored service levels of… Show more • Led partnership strategy by identifying targets, pitching, and developing long-lasting relationships • Set the standard of quality for sourcing, effective outreach, and retention • Oversaw limited editions program from commission to production and launch • Worked closely with marketing and editorial team to develop and execute digital strategy across all channels • Advised client services team on best practices to ensure customer satisfaction • Monitored service levels of warehouse, framers, and printers to ensure optimal fulfillment solutions • Reported on company KPIs across departments

• Manager, Partner Relations

  • Dec 2013 - Jan 2017

  • Cultivated relationships with galleries, museums, cultural institutions, non-profits, and publishers worldwide • Maintained a high-level of quality for digital content on Artspace • Led production meetings to ensure assignments were completed and team goals were met • Pitched email campaigns and provided curated assets • Worked alongside client services team to secure sales for partners



artnet

• United States
• Technology, Information and Internet
• 500 - 600 Employee

• Client Services Representative, Galleries

  • Jul 2012 - Nov 2013

  • Built and maintained artnet Galleries microsites for approximately 140 clients, including all Spanish-speaking contacts around the globe. • Identified sales opportunities in order to promote various artnet products. • Tracked day-to-day client contact and assisted with billing issues. • Formed relationships with clients to keep them engaged and proactive with the service. • Maintained artist database by adding new entries and updating artist biographies. • Contributed weekly… Show more • Built and maintained artnet Galleries microsites for approximately 140 clients, including all Spanish-speaking contacts around the globe. • Identified sales opportunities in order to promote various artnet products. • Tracked day-to-day client contact and assisted with billing issues. • Formed relationships with clients to keep them engaged and proactive with the service. • Maintained artist database by adding new entries and updating artist biographies. • Contributed weekly feature for online periodical • Coordinated content and ensured ample marketing for local and international art fairs on the site. Show less • Built and maintained artnet Galleries microsites for approximately 140 clients, including all Spanish-speaking contacts around the globe. • Identified sales opportunities in order to promote various artnet products. • Tracked day-to-day client contact and assisted with billing issues. • Formed relationships with clients to keep them engaged and proactive with the service. • Maintained artist database by adding new entries and updating artist biographies. • Contributed weekly… Show more • Built and maintained artnet Galleries microsites for approximately 140 clients, including all Spanish-speaking contacts around the globe. • Identified sales opportunities in order to promote various artnet products. • Tracked day-to-day client contact and assisted with billing issues. • Formed relationships with clients to keep them engaged and proactive with the service. • Maintained artist database by adding new entries and updating artist biographies. • Contributed weekly feature for online periodical • Coordinated content and ensured ample marketing for local and international art fairs on the site. Show less



The Conran Shop

• United Kingdom
• Retail
• 100 - 200 Employee

• Sales Specialist

  • Jul 2011 - Jul 2012



Art in General

• United States
• Fine Art
• 1 - 100 Employee

• Communications Intern

  • Feb 2011 - Aug 2011



Gallery 69

• Greater New York City Area

• Visual & Marketing Intern

  • Aug 2010 - Nov 2010



The Patricia & Phillip Frost Art Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Communications Intern

  • Apr 2010 - Jul 2010