Ashley Travis
Director of Business Intelligence at Sovrn- Claim this Profile
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English Native or bilingual proficiency
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Chinese Limited working proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Jasper Lipton
Perhaps the most impressive of Ashley's many talents is how quickly she learns and adapts. Advertising technology is an incredibly complex industry, and within months of joining Sovrn, Ashley was (successfully) managing business-wide GTM operations for a top-5 ad exchange doing billions of dollars in revenue every year. She's a key link between the product and operations teams, and is an invaluable and reliable resource for technical information, industry context, and plain-old good sense who makes everybody else's work easier. In any organization, there's slack that needs picking up. Ashley doesn't just pick up the slack, she designs new systems that keep the slack from happening again. In short, she has a Get Sh*t Done attitude that's rare to find.
Debbie Pelzmann
I'll admit: When I was told we were getting a brand new employee as our Customer Success Manager for Kapost, I was nervous. However, from day one of working with her, it was as if Ashley had been working there since the start. Extremely responsive, deeply knowledgable of the platform, and clear with her communications, Ashley is absolutely top notch. May she never leave me. :)
Jasper Lipton
Perhaps the most impressive of Ashley's many talents is how quickly she learns and adapts. Advertising technology is an incredibly complex industry, and within months of joining Sovrn, Ashley was (successfully) managing business-wide GTM operations for a top-5 ad exchange doing billions of dollars in revenue every year. She's a key link between the product and operations teams, and is an invaluable and reliable resource for technical information, industry context, and plain-old good sense who makes everybody else's work easier. In any organization, there's slack that needs picking up. Ashley doesn't just pick up the slack, she designs new systems that keep the slack from happening again. In short, she has a Get Sh*t Done attitude that's rare to find.
Debbie Pelzmann
I'll admit: When I was told we were getting a brand new employee as our Customer Success Manager for Kapost, I was nervous. However, from day one of working with her, it was as if Ashley had been working there since the start. Extremely responsive, deeply knowledgable of the platform, and clear with her communications, Ashley is absolutely top notch. May she never leave me. :)
Jasper Lipton
Perhaps the most impressive of Ashley's many talents is how quickly she learns and adapts. Advertising technology is an incredibly complex industry, and within months of joining Sovrn, Ashley was (successfully) managing business-wide GTM operations for a top-5 ad exchange doing billions of dollars in revenue every year. She's a key link between the product and operations teams, and is an invaluable and reliable resource for technical information, industry context, and plain-old good sense who makes everybody else's work easier. In any organization, there's slack that needs picking up. Ashley doesn't just pick up the slack, she designs new systems that keep the slack from happening again. In short, she has a Get Sh*t Done attitude that's rare to find.
Debbie Pelzmann
I'll admit: When I was told we were getting a brand new employee as our Customer Success Manager for Kapost, I was nervous. However, from day one of working with her, it was as if Ashley had been working there since the start. Extremely responsive, deeply knowledgable of the platform, and clear with her communications, Ashley is absolutely top notch. May she never leave me. :)
Jasper Lipton
Perhaps the most impressive of Ashley's many talents is how quickly she learns and adapts. Advertising technology is an incredibly complex industry, and within months of joining Sovrn, Ashley was (successfully) managing business-wide GTM operations for a top-5 ad exchange doing billions of dollars in revenue every year. She's a key link between the product and operations teams, and is an invaluable and reliable resource for technical information, industry context, and plain-old good sense who makes everybody else's work easier. In any organization, there's slack that needs picking up. Ashley doesn't just pick up the slack, she designs new systems that keep the slack from happening again. In short, she has a Get Sh*t Done attitude that's rare to find.
Debbie Pelzmann
I'll admit: When I was told we were getting a brand new employee as our Customer Success Manager for Kapost, I was nervous. However, from day one of working with her, it was as if Ashley had been working there since the start. Extremely responsive, deeply knowledgable of the platform, and clear with her communications, Ashley is absolutely top notch. May she never leave me. :)
Experience
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Sovrn
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United States
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Technology, Information and Internet
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200 - 300 Employee
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Director of Business Intelligence
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Jan 2023 - Present
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Director, Data Operations
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Sep 2021 - Feb 2023
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Manager, Customer Success Data Operations
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Jan 2021 - Sep 2021
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Market Development Manager
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Jan 2019 - Dec 2020
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SaleScout
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United States
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Information Services
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1 - 100 Employee
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Director of Operations & Director of Customer Success
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Jan 2018 - Sep 2018
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Customer Success Lead
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Jan 2017 - Jan 2018
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Apto is now part of Buildout
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United States
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Leasing Non-residential Real Estate
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1 - 100 Employee
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Enterprise Customer Success Manager
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Jul 2016 - Jan 2017
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Upland Kapost
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Nov 2014 - Jun 2016
Kapost is an industry leading provider of content marketing software, enabling customers to plan, produce, distribute, and analyze multiple content types (blogs, white papers, video, social media, landing pages, emails) through a single software platform. As a Customer Success Manager, I help to on-board and advise Kapost users on how to best use our software platform to centralize business process, scale production, and measure performance in order to drive results. Kapost is an industry leading provider of content marketing software, enabling customers to plan, produce, distribute, and analyze multiple content types (blogs, white papers, video, social media, landing pages, emails) through a single software platform. As a Customer Success Manager, I help to on-board and advise Kapost users on how to best use our software platform to centralize business process, scale production, and measure performance in order to drive results.
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Level 3 Communications
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Telecommunications
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700 & Above Employee
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Client Service Manager II
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May 2014 - Nov 2014
As a Client Service Manager, my aim is to deliver a compelling customer experience to my enterprise and wholesale accounts. My responsibilities include internal account team planning, customer on-boarding, customer project coordination, proposal/order support, and account stewardship.
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Sales Support Associate
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Apr 2013 - Apr 2014
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Account Director
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Jun 2012 - Mar 2013
Within four month of being hired as a Summer Sales Intern at Level 3 Communications, I transitioned to a quota-bearing sales role on the Denver Sales Team. I worked hard to to develop the technical, product, and sales knowledge for success before moving to a sales enablement and customer support role on the same team. My ability to create and cultivate strategic relationships with prospective enterprise customers in the Colorado market, and collaborate at client Director & Executive levels made me a valued contributor. Show less
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Brighter Vision
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United States
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Telecommunications
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Account Manager
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Apr 2012 - Jun 2012
At time I was employed, Brighter Vision was a rapidly growing start-up providing search engine consulting to a diverse clientele. As an Account Manager, I helped clients tweak their websites for search engine results, while creating and implementing original content to increase visibility and reinforce brand. At time I was employed, Brighter Vision was a rapidly growing start-up providing search engine consulting to a diverse clientele. As an Account Manager, I helped clients tweak their websites for search engine results, while creating and implementing original content to increase visibility and reinforce brand.
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Brasserie Ten Ten
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Boulder, CO
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Server, Trainer
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Dec 2010 - Jun 2012
A popular downtown restaurant in a town obsessed with food, Brasserie Ten Ten offers an upscale dining experience while remaining accessible. As a senior server, I displayed a knowledgeable command of the food and wine menu, and was responsible for training new hires. My reliability, strong interpersonal skills, and ability to handle high stress made me an ideal team player. A popular downtown restaurant in a town obsessed with food, Brasserie Ten Ten offers an upscale dining experience while remaining accessible. As a senior server, I displayed a knowledgeable command of the food and wine menu, and was responsible for training new hires. My reliability, strong interpersonal skills, and ability to handle high stress made me an ideal team player.
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Education
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2005 - 2009
The George Washington University
BA, Asian Studies -The Elliott School of International Affairs -
2008 - 2008
Peking University
Chinese Language -
2007 - 2007
East China Normal University
Chinese Language & Cultural Studies
Community
