Luke Reynolds

Product, UI & UX Designer at Vygo
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU

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Experience

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Product, UI & UX Designer
      • Nov 2021 - Present

    • UI / UX Product Designer & Digital Artist
      • Nov 2020 - Present

      Creating simple and elegant digital artworks and products focused on delightful user experiences to hopefully make the world a little sweeter with every click! Creating simple and elegant digital artworks and products focused on delightful user experiences to hopefully make the world a little sweeter with every click!

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • UI & UX Designer / Product Manager
      • Nov 2014 - Nov 2020

      Built and maintained core branding and design systems, worked on UX prototypes, UI & creative directions, websites, marketing and print materials. Gathered and applied feedback through user interviews, beta testing, and daily development updates. Worked directly with stakeholders and multiple development teams on implementation.

    • Marketing & Sales
      • 2012 - Nov 2020

      Create and analyse all marketing campaigns in collaboration with the sales team, stakeholders, customer feedback and industry trends to identify new opportunities. Design and implement effective sales presentations to high level business stakeholders with proven negotiating skills. Built and maintained business websites, e-commerce stores with integrated accounting services, along with all branding and advertising materials (digital and printed) for distribution. Facilitate all staff training on products and processes, future product sourcing, evaluation and hands on testing.

    • Technical Support & Customer Service
      • 2012 - Nov 2020

      Establish full onboarding services for new high level customers whilst maintaining response time KPI's. High level system planning, installation, testing and handover to on-site managers. In depth remote and on-site customer training and support. Carried out high level on-site troubleshooting and maintenance for detected issues and implementing resolutions. Carried out hardware repairs, servicing and updates.

    • Graphic Design and Marketing
      • Mar 2014 - Nov 2014

      Product brochures for print and distribution. Custom interface designs for web and mobile apps. Interactive app design for marketing and presentation using HTML, CSS and Javascript. Inventory management and stock documentation. Develop training manuals for company software. Managing products and sales through online stores. Product photography and image editing. New product research. Product brochures for print and distribution. Custom interface designs for web and mobile apps. Interactive app design for marketing and presentation using HTML, CSS and Javascript. Inventory management and stock documentation. Develop training manuals for company software. Managing products and sales through online stores. Product photography and image editing. New product research.

    • Internal Management / IT Services
      • 2012 - Mar 2014

      Implementation and maintenance of internal tools and processes (CRM, Phone, software applications etc). Facilitating all staff training on products, processes and systems and creating training materials (digital and print) for distribution and reference. Preparing PC and tools for new employees and conducting onboarding processes. Implementation and maintenance of internal tools and processes (CRM, Phone, software applications etc). Facilitating all staff training on products, processes and systems and creating training materials (digital and print) for distribution and reference. Preparing PC and tools for new employees and conducting onboarding processes.

    • Graphic Designer
      • Jun 2012 - Jun 2012

      iOS icon design for "Molding Angles" iPhone application iOS icon design for "Molding Angles" iPhone application

    • Graphic Designer
      • Dec 2011 - Jan 2012

      iOS icon design for "Revenge of Roger Rouge" iPhone game iOS icon design for "Revenge of Roger Rouge" iPhone game

Education

  • Lidcombe Design College
    Advanced Diploma in Product Design
    2008 - 2011
  • John Whycliff
    2000 - 2007

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