Experience

ECPI University

• United States
• Higher Education
• 700 & Above Employee

• Online Campus Director of Academic Affairs

  • May 2014 - Present



University Bound Agency

• Pittsburgh, Pa

• Senior Strategic Education Consultant

  • 2013 - Feb 2014

  Training, Higher Education and Online Education Consultant providing services to educational institutions and learning organizations in the following areas: needs assessment, strategic, tactical, and operational planning in education; development and implementation of performance metrics; adult learning, training, job analysis, new program research, development, and implementation; instructional design; curriculum review and revision; faculty on-boarding and faculty development. Deliver competence in the area of student success through strategic enrollment planning, student lead optimization, student engagement and retention; learning outcomes assessment and institutional effectiveness. Show less



The Art Institutes

• United States
• Higher Education
• 700 & Above Employee

• Academic Operations Consultant|Online Higher Education|Faculty & Course Management|Online Programs

  • 2004 - 2013

  Academic Operations expertise in strategic planning, online program start-up, growth, and accreditation; creating and implementing policy and procedures, student learning outcomes/assessment; student retention/job placement, faculty development/performance and course management. Academic Operations expertise in strategic planning, online program start-up, growth, and accreditation; creating and implementing policy and procedures, student learning outcomes/assessment; student retention/job placement, faculty development/performance and course management.



EDMC

• United States
• Education Management
• 700 & Above Employee

• Sr. Director Online Programs/Director of Academic Operations

  • 2006 - 2012

  Provided cross-functional academic leadership and guidance to three online schools and ensured that the common strategic goals and objectives were met. Developed project plans and implemented large-scale projects that ensured operational efficiencies throughout the organization.•Worked in conjunction with the web strategies team to improve the capacity of technology systems for all online academic operations to meet a growing population of students and faculty. For this situation, student enrollment in South University and Argosy University increased from 105 to 27,000 in a 4 year time frame. Faculty numbers increased from 2 full-time faculty/30 adjunct faculty to 274 full- time faculty/2800 adjunct faculty.•High energy contributor recognized for building academic structures for successful online classroom communication/engagement between students, faculty and academic support teams. Resulting in year over year increases due to student persistence and retention.•Implemented automated faculty performance management system for 400 full- time faculty and 4000 adjuncts.•Initiated and implemented processes for integrity of course sequencing, and full-time status for students by greater registrar and associate dean/program chair accountability and tightening procedures for transfer of credit and exceptions for course substitutions.•Drove critical academic processes for a successful transition to non-term academic structure for fully online programs at South University and Argosy University.•Prepared and administered the academic affairs $18mm annual operating budget as well as $21mm academic affairs salary budget. Successfully spear-headed short-term and long-term strategic planning efforts, and prepared monthly and quarterly forecast projections for VP of Academic Affairs and VP of Finance.•Managed all escalated student and faculty issues for all three online schools by providing confidential and impartial dispute resolution for critical issues and concerns. Show less

• Director of Online Programs-South University Online

  • 2004 - 2006

  Provided leadership and direction to academic managers to identify and implement initiatives to improve the student and faculty experience. Developed action plans and drove project completion that attained the relevant goals of the South University Strategic Plan. Provided regular assessment of progress for these initiatives in attaining goals and held self and direct reports accountable for implementation.•Designed critical initiatives guiding the new online campus through the creation and implementation of faculty hiring practices, various academic policies and procedures. •Grew student enrollment from 30 to 10K students, exceeding revenue growth targets in FY04, FY05 and FY06.•Partnered with admissions, student advising and faculty to increase student persistence and implement student initiatives to maintain a minimum of an 87% or higher graduation placement percentage while steadily raising average starting salaries.•Implemented automated faculty performance management system for 400 full-time faculty and 4000 adjuncts. Show less



Bobby Rahal Motorcar Co.

• United States
• Automotive
• 1 - 100 Employee

• Business Manager

  • 2002 - 2004

  •Responsible for 125-150 transactions per month. Maintaining above industry high CSI (Customer Satisfaction Index) scores. •Met or exceeded monthly Finance & Insurance income goals per vehicle. •Developed and maintained effective control processes to ensure compliance with policies and procedures. •Responsible for 125-150 transactions per month. Maintaining above industry high CSI (Customer Satisfaction Index) scores. •Met or exceeded monthly Finance & Insurance income goals per vehicle. •Developed and maintained effective control processes to ensure compliance with policies and procedures.



Alcoa

• United States
• Mining
• 700 & Above Employee

• International HR Consultant

  • 2001 - 2003

  Served as a consultant to executive team in developing a holistic plan to outsource the full spectrum of international expatriate programs, international employee benefits, total compensation, international and domestic organizational development, global employee relations. •Successfully outsourced all international employee expatriate programs, resulting in annual cost savings of $45MM. •Developed a reliable strategy to solve for global compensation discrepancies. •Implemented tracking system for temporary and permanent employee visas. Show less



Prudential International Assurance

• Financial Services
• 1 - 100 Employee

• International HR Consultant

  • 1999 - 2001

  Served as an advisor to the executive team in developing strategies to promote organizational success in a fast growing company. Oversaw staffing, compensation and benefits, performance management, legal compliance and succession planning. •Led staffing of new bilingual underwriting teams, successfully hiring 105 fulltime employees in 6-month period. •Led project team to select and successfully implement first HRMS, with functionality for recruitment, application tracking, performance management and compensation/benefits. •Improved productivity through process improvement that increased product knowledge and underwriting review time by 20%. Developed recognition programs based on customer satisfaction surveys. •Calibrated the evaluations of employees using competencies that aligned to organizational values. Show less