Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • May 2022 - Present

  “Currently enrolled as a Java student at Tech Elevator. Below is a list of projects I’ve completed during my time here: Vending Machine Program in Java and Mock Currency Transfer using SQL databases. “Currently enrolled as a Java student at Tech Elevator. Below is a list of projects I’ve completed during my time here: Vending Machine Program in Java and Mock Currency Transfer using SQL databases.



Medical Mutual

• United States
• Insurance
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2017 - Apr 2022

  Management of staff and workforce on paid time off, sick time, bereavement.Client support services over different insurance products.Identifying and explaining to members their policies and medical benefits.Reviewing and communicating the processes of medical claims to members and medical providers as well as adjusting and reprocessing of claims.Processing payments on medical, dental, vision, and life insurance for individual members and groups. Management of staff and workforce on paid time off, sick time, bereavement.Client support services over different insurance products.Identifying and explaining to members their policies and medical benefits.Reviewing and communicating the processes of medical claims to members and medical providers as well as adjusting and reprocessing of claims.Processing payments on medical, dental, vision, and life insurance for individual members and groups.



Samsung Electronics America

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Samsung Experience Consultant

  • Jul 2016 - Oct 2016

  Management of Samsung Devices over a large market within the Northeast Ohio Area.Training of the Best Buy sales team on Samsung devices and ecosystem with main sales focus on the mobile and tablet market.Tech support of Samsung mobile devices using proprietary Samsung software and hands on troubleshooting. Management of Samsung Devices over a large market within the Northeast Ohio Area.Training of the Best Buy sales team on Samsung devices and ecosystem with main sales focus on the mobile and tablet market.Tech support of Samsung mobile devices using proprietary Samsung software and hands on troubleshooting.



Family Dental

• Dental Receptionist

  • Jul 2013 - Feb 2014

  Medical data entry, Spanish to English Translation, and scheduling Medical data entry, Spanish to English Translation, and scheduling