Experience

COLLEGIATE HALL CHARTER SCHOOL

• Administrative Assistant

  • Jul 2019 - Present



Tulsa County

• Judicial Clerk

  • Jan 2019 - Present



Courtyard Fort Wayne at Grand Wayne Convention Center - White Lodging

• Guest Service Representative

  • Mar 2016 - Jun 2016



Career Services

• Career Peer

  • Jan 2016 - May 2016

  Responsibilities: Conduct active outreach, which may include telephone and email campaigns Resume critiquing Participate in ongoing projects assigned by supervisor Participate in unit activities to promote advising campus wide Attend all scheduled peer advisor meetings, training, and development Filing, answering phones, and other front desk roles throughout Career Services



Hampton Inn Southwest

• Front Office Manager

  • Jun 2015 - Aug 2015

  Included, but not limited to: • Scheduled, and supervised employee workload.• Evaluated job performance of each front office employee.• Maintained working relationships with all departments.• Maintained, monitored, and prepared group requirements.• Enforced all cash-handling policies.• Conducted regularly scheduled meetings of front office personnel.• Maximized room revenue and occupancy by reviewing status, analyzing rate variance, monitoring credit report and… Included, but not limited to: • Scheduled, and supervised employee workload.• Evaluated job performance of each front office employee.• Maintained working relationships with all departments.• Maintained, monitored, and prepared group requirements.• Enforced all cash-handling policies.• Conducted regularly scheduled meetings of front office personnel.• Maximized room revenue and occupancy by reviewing status, analyzing rate variance, monitoring credit report and maintaining close observation of daily house count.• Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Show more Show less



Hilton Garden Inn

• Guest Services Supervisor

  • Feb 2014 - Jun 2015

  Job Description:• Delivered all amenity (service recovery) baskets, laundry, luggage, etc. that needs to be placed in guest rooms before arrival.• Communicated with Sales department to obtain tasks to be completed during downtime• Input group blocks into R&I that were not completed during the AM shift; Input rooming lists into system• Ordered items needed from the inventory sheets provided by AM Supervisor • As evening MOD, handled all guest issues. • Met with Night… Job Description:• Delivered all amenity (service recovery) baskets, laundry, luggage, etc. that needs to be placed in guest rooms before arrival.• Communicated with Sales department to obtain tasks to be completed during downtime• Input group blocks into R&I that were not completed during the AM shift; Input rooming lists into system• Ordered items needed from the inventory sheets provided by AM Supervisor • As evening MOD, handled all guest issues. • Met with Night Audit to ensure all necessary information is passed down and stay after scheduled shift ends if customer demand deems necessary • Coached/Counseled employees when applicable• Scheduling/ Shift assignment Show more Show less