Chief People Officer

• May 2022 - Present

Set strategic plan for health services company by utilizing best in class human resource methods. Management of all HR functions including setting strategic vision, training, organizational development, engagement, compensation, performance management and total rewards. • Instituted employee engagement program to increase retention 21% YOY. • Reduced employee complaints 47%. • Updated orientation program to in-person thus increasing new hire retention 19% YOY. • Oversight of developmental training programs to increase capabilities of middle management as well as setting strategic vision for executive team. • Participate and present at monthly board meetings. • Instrumental in organizing and completing ERTC funding opportunities resulting in a $5.4 million savings to the company. • Rigorous negotiations for benefits resulted in improved options for the population. • Implementation of ADP Workforce not only in payroll function but complete HRIS function. Show less

COO/VP Human Resources/Total Rewards for SaaS Benefits Technology Firm

• Mar 2016 - May 2022

In my current role, I am managing various HR functions including employee relations, training and leadership, payroll administration, and organizational development. I deliver strategic oversight and leadership to ensure the smooth running of human resources, finance and business operations. I am in charge of operations and client delivery, finance, compliance, contract execution, human resources which includes creating benefit plans, compensation analysis and bonus programs. • Built a strategic vision for selling company, resulting in completion of sale at a high multiple (original offer in 2017 $15M to $86M in 2019). • Saved benefit costs by $150K through the introduction of a robust talent acquisition program. • Decreased turnover from 13% to 4% by cultivating strong employee relations. • Accomplished over $1M in cost savings through design and analysis of benefit programs. • Achieved year-over-year growth through long-term partnerships. • Provide strategic HR vision to align with corporate goals and initiatives. • Attained top 100 workplaces by implementing robust employee engagement programs over the last four years. • Increased span of control to $20M. • Responsible for benefit technology client management and delivery. Escalation lead and client revenue responsibility in conjunction with sales team. Manage entire client delivery, EDI, Data and configuration staff. Show less

VP Human Resources/Total Rewards

• Sep 2012 - Mar 2016

I was responsible for providing expert advice and guidance on HR startup procedures for various profit and non-profit organizations. I devised various HR programs including talent acquisition, benefit and compensation, employee engagement, performance management, compliance, payroll, HRIS, and total rewards. I conducted a compensation analysis at all C-level executive, Board, and management levels. • Obtained over $500M per year in savings through benefit assessment and management. • Enhanced company's profitability through human resources outsourcing. Show less

Director, Benefits & Compensation (Total Rewards)

• Apr 2008 - Sep 2012

During my past role, I was developing and executing a human resource information system, strategic plan, and compensation program for benefits, compensation, and multiple airlines. I negotiated the merger and acquisition of three regional airlines and chief spokesman to build ALPA labor relations. • Met company targets by recruiting, selecting, and managing up to 8,000 employees. • Managed a budget of $225M for 401k, Section 125, and benefits program development and execution. • Executed a creative benefit technology program which resulted in YOY savings. • Selected as a due diligence team member to obtain Mesaba Airlines. • Achieved $14M in savings by executing benefit analysis and negotiating with multiple unions. Show less

Director, Benefits

• Jun 2007 - Apr 2008

Regional Director, Human Resources

• Dec 2005 - Jun 2007

Vice President Human Resources

• Feb 1998 - Apr 2006