Diana Martinez
Surgery Scheduler at RESURGENS SURGICAL CENTER- Claim this Profile
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Bio
Experience
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RESURGENS SURGICAL CENTER
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Surgery Scheduler
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Jul 2022 - Present
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Receptionist/Procedure Coordinator
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Aug 2021 - Jul 2022
• Distribute forms and paperwork to patients and check over to ensure required fields are completed properly daily. Prepares correspondence, presentations, email communications, and excel spreadsheets. • Complete scheduling duties and organized phone calls and appointments on a daily basis. Answering calls 120+ patients and communicating with providers. • Secure daily office policies by following procedures, supervising logbooks, and issuing visitor badges. Perform daily other clerical receptionist duties such as filing, photocopying, transcribing and faxing. • Interpreted various points of patient interaction to support clinic operations such as anticipate patient visits with providers once a week. • Establish and sustain effective business relationships with external and internal customers, improving communication between customers and company once a day. Show less
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Premier Orthopeadics and Sports Medicine
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United States
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Medical Practices
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1 - 100 Employee
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Surgery Scheduler/Biller Assistant
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Sep 2018 - Aug 2020
• Notified weekly schedules to outside resources (cell saver) for individualized case requests by physicians. Coordinated weekly with physicians, patients and insurance companies to update schedule. • Monitored weekly patients medical charts and received information through clinical staff members for surgical authorizations. • Establish and sustain effective business relationships with external and internal customers, improving communication between customers and company once a day. • Perform daily other clerical receptionist duties such as filing, photocopying, transcribing and faxing. • Perform billing duties. Show less
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Education
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Georgia State University
Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General