Experience

PERSUIT®

• United States
• Software Development
• 1 - 100 Employee

• Enterprise Sales Director

  • Sep 2023 - Present



Sprinklr

• United States
• Software Development
• 700 & Above Employee

• Senior Account Executive - Large Enterprise

  • Oct 2021 - Sep 2023

  Helping brands, agencies, and partners to collaborate in a single unified platform across marketing, customer care, advertising, social sales & engagement on modern channels. With AI at the core of our platform, the value based outcomes we unlock are new revenue opportunities while mitigating risk and lowering costs.

• Global Strategic Account Executive - Financial Services, Technology, Hospitality

  • Feb 2020 - Oct 2021

• Senior Account Executive - Large Enterprise

  • Feb 2019 - Feb 2020

  Headquartered in NYC, with over 1500 employees in 15 countries serving 400+ enterprise clients and 1200+ brands, we help the world’s largest companies create valuable experiences for their customers every day.THE PROBLEM: In an un-enterprise world, customers are in control. Their experience is your brand. With the rise of social, customers are connected and empowered like never before. They expect to be known.To be served. On demand, and on their terms. For big businesses, it’s a harsh new reality. One they’re not equipped to meet.Siloed teams. Siloed processes. Siloed tools. The walls businesses built to support them as they grew have become the very things holding them back.THE SOLUTION: To survive, enterprises must deliver human experiences at scale.Since 2000, 50% of the Fortune 500 have disappeared. In another decade, 40% of those left will follow.While the world may be more connected and more chaotic than ever before, one thing hasn’t changed: people never forget how you make them feel. To meet new customer expectations, enterprises need to know and serve their customers in a whole new way.OUR PLATFORM: Purpose-built to be the first customer experience management platform for the enterprise.Sprinklr’s Experience Cloud was built from the ground up – as flexible building blocks on one unified platform – to help brands reach, engage, and listen to customers across Facebook, Twitter, and 23+ other social channels. The platform extends as clouds across customer-facing teams – marketing, advertising, research, commerce, and care.It enables:• The ability to collaborate – reaching, engaging, and listening to customers – across external channels.• Cross collaboration – marketing, advertising, research, commerce, and care– across internal silos. Plus leverage AI, automation, and machine learning to automate process steps and workflows. • Integration with and extract new insights from old systems (CRM, email, etc)• All on one unified platform. Show less



WorkMarket by ADP

• United States
• Software Development
• 300 - 400 Employee

• Senior Account Executive - Large Enterprise

  • Oct 2015 - Feb 2019

  WorkMarket, an ADP Company, is an OS for work giving top enterprises the freedom to compliantly utilize and manage a diverse workforce of independent contractors, alumni, retirees, vendors, and internal employees. Through WorkMarket's work automation platform, we help businesses keep integrated Labor Clouds at the ready, and automate projects with complex workflows in real-time. The platform allows top enterprises to - decompose workflows to support change management in moving to an Agile workforce - organize, build, vet, and manage dynamic Labor Clouds (alumni, freelance, vendors, employees) - use AI and machine learning algorithms to automate day to day workflows - leverage our payment engine that seamlessly integrates via APIs into an ERP and Record Services to process 1099 forms (for independent contractors and vendor population) Secondarily, I ran point on Strategic Partnership program allowing for Channel Partners to unlock new growth accounts and implementing WorkMarket as a freelance management system and a total workforce platform. Show less



GSM Systems

• United States
• Telecommunications
• 100 - 200 Employee

• Enterprise Sales Consultant

  • Aug 2015 - Dec 2017

  - Coaching sales team members on strategic accounts and account plans - Advising the C- suite on go to market strategy for new markets - Support tech and operations on product development for Asset Management Software - Coaching sales team members on strategic accounts and account plans - Advising the C- suite on go to market strategy for new markets - Support tech and operations on product development for Asset Management Software



TXO

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Enterprise Account Executive and Director of Asset Recovery

  • Jul 2014 - Aug 2015

  - Responsible for new customer acquisition in the region, most notable opened 20 accounts increasing total market share by 25% by selling software as a service (SaaS) taking 3 pieces of IP to the market; i-TRAC, i-Value, i-Judge - Actively opens and closes field services deals for decommissioning services, network cleanup, reverse logistics, and spare parts management services from Tier 1 to Tier 4 carriers and ISPs - Directs and signs off on all major asset recovery projects as it relates to outright purchases, consignment offerings, de-installation services and recycling offerings for existing and new TXO customer base Show less



GSM Systems

• United States
• Telecommunications
• 100 - 200 Employee

• Enterprise Account Executive and Global Sales Manager

  • Jan 2010 - Jun 2014

  - Led the sales team as highest producer year over year with +$4.5M in revenue at an average of 50% gross margin on personal book of accounts- Sold Asset Management Software As A Service (SaaS) to Fortune 500 telecom enterprises- Over the course of 5 years successfully identified growth and expansion opportunities within existing/new accounts by opening and maintaining a total of 70 accounts- Trained sales team on top products to sell and which accounts to target in order to meet and exceed group sales targets ($10M annual target) Show less

• Global Supply Chain Manager

  • Sep 2009 - Dec 2012

  - From inception to close, negotiated and closed multiple end user supply contracts enabling the global sales team to sell on consignment basis propelling $7M in revenue with an average of 60% gross margin- Expanded test lab and repair lab capabilities with purchases and rollouts of multi-vendor core competencies (Ericsson, ex-Siemens, ex-Nokia, NSN, Huawei, Motorola, Alcatel-Lucent) for EPL, RPL, and LSPL.- Managed end to end, reverse logistics projects and recovery of excess assets from end user warehouse locations to the GSM warehouse locations (Netherlands, Nigeria, Kenya, Indonesia, New York) Show less

• Global Logistics Manager

  • Oct 2007 - Sep 2009

  - Re-located to manage the Netherlands warehouse and engineering staff (EPL and RPL) to ensure testing standards and quality controls best practices were followed on every customer order- Successfully executed hundreds of client orders managing all supply side shipments, turned orders around to achieve CFR with 100% accuracy for EPL while performing regular cycle counts- Consolidated two warehouses maximizing the storage capacity of inventory and minimizing storage cost

• Global Logistics and Procurement Officer

  • Jan 2007 - Sep 2007

  - Remotely organized all global logistics (JIT) to ensure quality control, testing, and refurbishment, while managing the international logistics pipeline with regards to shipping and receiving processes with effective delivery to the end user client- Constructed GSMS’ Freight Forwarder network globally and established a standardized RFP and vendor selection process- Sourced urgent back ordered items for orders and negotiated supply lines to complete customer’s needs/warranties- Created and implemented a vendor specialization system for easy sourcing of equipment- Managed all RMA issues with customers and implemented serial number tracking system to avoid false RMA complaints or issues.- Remotely handled all global Logistics pipeline while shipping and receiving to GSMS Amsterdam.- Sourced urgent items for orders and negotiated supply lines to complete customer’s needs. Show less



C. Bridges Associates

• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Sep 2006 - Jan 2007

  - Supported Chief Financial Officers, Directors of Finance, Controllers, and Accounting and Finance Managers daily with respect to staffing needs across various industries. - Utilized interpersonal and inside sales skills in order to increase a client and candidate basis within the job market. - Increased revenue by placing candidates within the finance market. - Enhanced outside sales skills with face to face interaction with various Chief Financial Officers, Directors of Finance, Controllers, and Accounting and Finance Managers at client sites. Show less