Katie Lunder

B2B/ Wholesale Lead Sales Specialist at ToyTec Lifts
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area
Languages
  • English Native or bilingual proficiency

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Keri Genthe

Katharina is a motivated team player, who is extremely detail oriented. She is passionate in helping individuals obtain their goals. She is a highly reliable individual who has an outstanding work ethic, and is extremely punctual.

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Experience

  • ToyTec Lifts
    • United States
    • Automotive
    • 1 - 100 Employee
    • B2B/ Wholesale Lead Sales Specialist
      • Jul 2021 - Present

      Plan/manage sales territories and drive sales; independently, manage a portfolio of 90 Level 1 dealers. Partners with a peer to manage 325 Level 2–4 dealers.Develop, prepare, and present sales proposals and strategies, including sales, satisfaction surveys, and giveaways.Performs market analysis to identify the target market, market conditions, customer behavior, industry trends, and competition.Took the initiative in redeveloping the dealer program agreement from the ground up to improve the clarity of policies/procedures.Developed and implemented a new dealer level to improve sales by 40% in the first three months.Maintains established dealer relationships, effectively communicates, providing exceptional customer service/satisfaction.Consistently surpassed KPI targets by 5% or more each month.Improved several company forms within Netsuite, increasing efficiency in order fulfillment by 35%, decreasing order duplication by 30%, and increasing customer satisfaction by creating transparency in shop service work tickets.Work with the operations and marketing managers to update and input website content and monitor and create content on social media platforms to increase demand generation monitor activity.Compose, prepare, and send out mass email newsletter blasts via Canva to dealers for updates and promotions through Netsuite Workflows.Onboard new dealers/retailers from dealer agreement to upload into Netsuite and Magento systems.Attend/participate in business/trade shows/events that impact business units in the off-roading/outdoor industry.Provide management support to the sales team on behalf of the sales manager during busy times of need. Coordinated with the operations manager to set up communication and order the company apparel.Assist the Sales manager in creating social media content as needed. Assisted the HR manager in processing all employee and company files. Show less

    • Administrative Assistant
      • Feb 2021 - Jun 2021

  • Rhino-Rack USA
    • Aurora, Colorado, United States
    • Customer Service & Technical Support Lead
      • May 2018 - Jan 2021

  • Allen Company
    • United States
    • Sporting Goods
    • 1 - 100 Employee
    • Consumer Service/ Administrative Assistant/ Receptionist
      • Jul 2017 - May 2018

  • DICK'S Sporting Goods
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Specialist / Apparel / Freight/ E-commerce Fulfillment
      • Jan 2011 - Jul 2016

  • West Metro Fire Rescue
    • United States
    • Public Safety
    • 100 - 200 Employee
    • Wellness Intern
      • Dec 2015 - May 2016

Education

  • Metropolitan State University of Denver
    Bachelor of Science (B.S.), Adult Exercise Science
    2013 - 2016

Community

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