Karen Liang
Administrative Assistant at CultureLink Settlement and Community Services- Claim this Profile
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Cantonese Native or bilingual proficiency
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English Professional working proficiency
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Mandarin Native or bilingual proficiency
Topline Score
Bio
Credentials
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Communicating in the Business Sector in Ontario
Georgian College - Owen SoundDec, 2022- Oct, 2024 -
Writing Professionally - Business
George Brown CollegeAug, 2022- Oct, 2024 -
OSLT - Business Entrepreneurship, Sales and Marketing
Seneca CollegeJul, 2022- Oct, 2024 -
OSLT - Professional Managers
George Brown CollegeMar, 2022- Oct, 2024
Experience
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CultureLink Settlement and Community Services
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Administrative Assistant
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Apr 2022 - Present
• Monitored progress of programs, assisted manager to manage the team • Set up and maintained manual and computerized information filing systems • Recorded and prepared minutes of meetings • Compiled data and statistics, generated monthly/quarterly/yearly program deliverables reports • Organized and promoted workshops and special events • Created flyers and presentations for ongoing and upcoming meetings, workshops and events • Budgeted for all program: Office Supply, Hospitality, Promotion, Invoices, Receipts Show less
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Watsons China
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Retail
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200 - 300 Employee
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Senior Event Coordinator (HR)
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Dec 2017 - Aug 2021
• Managed internal communication including employee communications, safety culture, employer brand, employee experience, employee engagement and crisis management • Interacted with employees using internal platforms through email and intranet to share internal announcements, notices of meetings and events, memos • Drafted, edited, and published internal announcements using various formats such us digital flyers and posters • Served as primary contact point; provided direction to executives, managers and staff in accordance with corporate strategic goals • Promoted company culture and values through organizing cultural activities • Built employer brand through various social media outlets, talent acquisition sources, corporate web pages and other external communication to attract candidates • Led employee communication planning, execution and employee welfare activities with cross-functional teams and external vendors to improve employees’ experience and happiness • Tracked benefits programs and costs to foster work-life balance and workplace harmony • Provided staff care to protect health and well-being of employees during COVID in physical work environment Show less
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Joyoung Advertising Company
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Guangzhou, Guangdong, China
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Account Manager
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Jul 2016 - Aug 2017
• Worked on advertising with real estate developers to build and maintain strong relationships with clients to ensure customer satisfaction • Provided strategic recommendations based on business goals • Resolved clients’ inquiries by phone, email and live chats using persuasive advertising • Wrote and presented creative briefs and guided direction to meet objectives for all advertising and public-facing communication including print, digital and video to ensure ideas remain true to brief and kept within time frame and budget • Participated in meetings with internal and external clients providing information on current work status of projects and communicating progress of quarterly, monthly, and yearly initiatives to stakeholders • Served as voice of customer and collected feedback to drive continuous improvement across all areas including product • Prepared and updated work schedules and met all deadlines by monitoring Show less
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Freelance
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Guangzhou, Guangdong, China
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Freelancer-Advertising/Event Coordinator
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Jul 2015 - Jun 2016
• Integrated and discovered performing arts resources such as planners, creatives and producers • Contributed to business growth by identifying new opportunities to expand clients’ scope • Communicated and confirmed program budget, time, location and content with clients • Negotiated contracts and close agreement to maximize profits • Adjusted working hours to complete multiple tasks independently to meet deadlines • Confirmed actors' schedule, costumes, music, and programs including managing actors on-site and conducting regular rehearsals to ensure smooth progress of event Show less
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Account Manager (Event Planning)
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Jul 2013 - Jun 2015
• Worked on advertising and planning for execution• Managed budget and spent within parameters from CDN $20K to CDN $1M• Contributed to marketing campaign planning and event scheduling, adapting marketing strategies for different clients• Prepared, tracked, coordinated and executed activities with logical thinking and event scheduling skills, confirming price, date and performance with clients• Defined project process including scope, timeline, cost, issue, risk, change, qualities, and resources• Arranged and managed actors’ schedules and performances including rehearsal• Supervised on-site activities ensuring projects took place as planned and handled any problems or issued that needed to be addressed• Ensured client success by effectively communicating expectations and providing ongoing campaign optimizations to meet KPIs Show less
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Account Executive
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Oct 2012 - Jul 2013
• Supported project leader to connect actors, agencies, and vendors • Maintained effective communication and understanding with clients, requested and gathered any required project assets such as files, print, media from clients for teams• Monitored and controlled ongoing performance and pacing within internal programs • Participated in project planning and assumed responsibility for execution and all operational aspects of projects
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Education
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2009 - 2013
Guangdong University of Finance
Bachelor's degree, Insurance
Community
