Director of Agile Education

Agile Coach

• Feb 2018 - Present

• Coached scaled delivery teams on best practices including agile principles of adaptation, self-organization, and evolving into cross functional, T-shaped teams with trust as the core for success • Scrum of Scrum Masters for scaled Big Data, Data Migration, and Application development projects• Coached product teams and stakeholders on storyboarding, building realistic roadmaps, and prioritization based upon value and cost, and forecasting techniques based upon historical data• Performed release management activities to ensure that releases are successfully planned and executed• Discovered and removed bottlenecks and impediments to increase velocity • Organized performance, regression, and automation testing activities to improve quality• Encouraged adaptation of the most efficient technical approaches such as Test Driven Development (TDD), Behavior Driven Development (BDD), and Continuous Integration and Continuous Delivery (CICD)• Created training materials to ensure adaptation to best practices and project standardization• Designed and facilitated communication practices to manage both internal and external dependencies • Defined the resourcing needs within the teams to maximize output• Reconciled the actuals and process budgets, forecasted Estimate to Completion• Created materials and taught the Scrum framework and Kanban principles in both professional classrooms and in organizational learning initiatives

Project Manager

• Sep 2011 - Nov 2017

Project Manager DPS Properties 2011-2017Identified trends to develop organizational roadmap and successfully increase profit margins. Implemented effective operational strategies and synchronized them with company’s vision. Established detailed plans for renovation projects including business cases, project charters, project management plans, schedules, risk management, communication plans and budgets using tools Microsoft Project and Liquid Planner. Managed variances and maintained baselines to produce milestones on schedule and within budget. Consistently achieved project baselines for effective scope control. • Performed qualitative and quantitative analysis of market trends to improve business development and optimized operations to align them with organizational objectives• Selected vendors and directed the procurement process and contract fulfillment resulting in a 12% cost reduction, while employing continuous improvement practices • Maintained strong relationships with internal and external stakeholders through developed communication and negotiation skills • Increased property occupancy rates by 15% by deciphering market movements to align strategies with current trends“I highly recommend Rachel as an employee for any company for practical management and analysis of their projects. She is not only a skilled Project Manager who managed our projects with perfect finesse, but she is a pleasure to work with. She is a proactive, critical thinker with effective communication (written, verbal, presentation) skills. Her high level of integrity is refreshing for both management and contractors alike. She has done a wonderful job and been quite an asset for our company. I attribute her skills as a major factor in helping us succeed the turbulence of the real estate market.” -David Paul, Owner, DPS Properties

Senior Marketing Manager

• Feb 2005 - Sep 2011

Engineered complete marketing campaigns and designed accompanying marketing materials for a statewide customer base. Prepared and performed presentations to large groups of business owners to grow market share. Optimized website with SEO strategies.• Leadership role in a product development team that expanded product lines and formed business to business contracts resulting in a 33% growth in the client base • Developed and executed integrated, multi-channel print, digital, social media, and direct marketing campaigns that propelled sales from $4.2M (2008) to a projected $15.5M revenue by 2011 year-end • Generated 124% of sales quota through account management and dormant account reactivation strategies • Spearheaded market introduction of new products. Identified new prospects, examined market interest for untapped product lines, collaborated with stakeholders and designed marketing campaigns “Rachel was instrumental in ensuring the success of our marketing strategy. Her previous sales experience and strong understanding of marketing trends made it easy for us to grow our market share and customer base. Rachel prepared strategic product launch plans with targeted participation on the trade show circuit and strategic media releases. She was very diligent about ensuring we had quality product information on our website, in print, and at tradeshows. Her thoroughness and attention to detail manifested itself all her responsibilities. Additionally, her ability to listen and analyze situations made her a very respected leader in the team. I recommend her to anyone looking to increase their market share in existing or emerging markets.” -Bruce Melanson, CEO, Prevail Pest Control