Jenny Cruickshank

Director, Business Operations at Schulich School of Engineering, University of Calgary
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Dutch Limited working proficiency

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5.0

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Guy Gendron

Jenny is a very dedicated HR partner. I feel that Jenny looks at this world where long hours is often seen as a sign of quality and commitment from a different angle. She is a hard worker for sure, but she also keeps the right balance between her private life and her work life. At the end of the day, she delivers results. Jenny is also very strategic and can provide advice on issues that are outside of her normal scope of work. And the nice thing about it, is that it is always in plain language that non-specialists can easily understand. Much appreciated.

Jody Fraser

Jenny is an intelligent, strategic HR business partner who can quickly integrate herself into the business unit she is supporting. Jenny looks at the bigger picture and has the ability to create bold moves or incremental changes depending on the circumstances. She functions at a senior level, communicates well and delivers on her objectives.

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Experience

    • Canada
    • Higher Education
    • 100 - 200 Employee
    • Director, Business Operations
      • Feb 2022 - Present

      Responsible for the business operations and ensuring a strategic focus for staff to support Academic Faculty and Students.

    • Associate Director, Student Services
      • Jul 2018 - Feb 2022

      Passionate about student success and working with a talented team to lead the student services for the Schulich School of Engineering. In collaboration with the undergraduate student advisors, Engineering Career Centre team, student recruitment and leadership, focused on academic and career success for engineering students. Providing leadership for our student professional growth during internship and throughout their undergraduate academic experience.

    • Manager, Engineering Career Centre
      • Dec 2015 - Jul 2018

    • Canada
    • Higher Education
    • 700 & Above Employee
    • HR Continuing Education Instructor
      • Mar 2011 - Aug 2016

      Instructor for Mount Royal University for the Continuing Education courses in Human Resources certificate program. Courses taught include: Performance Management, Employee Retention, Human Resources Management, Recruitment, Employee Engagement Instructor for Mount Royal University for the Continuing Education courses in Human Resources certificate program. Courses taught include: Performance Management, Employee Retention, Human Resources Management, Recruitment, Employee Engagement

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Interim Manager, HR Services
      • Apr 2015 - Dec 2015

      Providing HR support to the Schulich School of Engineering & Faculty of Kinesiology and leading a team of HR professionals to work together to provide solutions.

    • Human Resources Business Partner, Schulich School of Engineering & Faculty of Kinesiology
      • Jan 2012 - Apr 2015

      The Business Partner is a strategic partner level for the Faculty of Engineering, supporting the management to achieve their business goals. Major responsibilities include creating initiatives that contribute to staff retention & engagement to further the Faculty goals.

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Labour Relations Advisor
      • Aug 2010 - Jan 2012

      Labour Relations Advisor, March 2011 - January 2012 • Provide advice to HR and business leaders on union relations, interpretation of collective agreements • Arbitration preparation & attendance, partner with legal & represent labour relations at grievance hearings & research to outline case-law • Negotiating with unions (Local 255 IAFF, Local 583 ATU) to reach bargaining agreement • Focused on building relationship with Union & business partners to reach solutions Human Resources Advisor, August 2010 - March 2011 • Fleet Services provides vehicle maitenance support to all areas of the City of Calgary. • Responsible for supporting my client with people resources, strategic and progressive human resources ideas and labour relations. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • District Talent Manager
      • Dec 2008 - Aug 2010

      • Responsible for recruitment, retention, development & succession for 11 store locations in Southern Alberta, created succession plan & implemented “live” development plans to promote from within • Networking to brand Home Depot as an employer of choice, built strong relationship with Viable Calgary, Newcomers to Canada to improve diversity • Created “Women of Orange” Mentorship program to focus on filing gap of women in leadership • Provides HR Support and advice to 11 store locations, responsible for making solid HR Business decisions • Celebrate reduction in attrition by 48% in the District, root cause analysis of turnover & implement action plan for change, rewarding & recognizing success • Created Learning Forums for HR Managers, Assistant Store Managers & Department Supervisors to provide an ‘out of the box’ experience and expand learning • Member, Alberta Task Force with Retail Council of Canada to create www.jobrocket.com • Recruit top talent, address gaps in succession planning and provide development opportunities, retain top salaried talent, succession planning for salaried leaders, coaching & developing talent to strategically fill pipeline • HR Branding of Home Depot both externally and internally to deliver top customer service and return on investment for initiatives to ensure business success Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Human Resources Manager
      • 2004 - 2008

      • Manage Human Resources successfully at 2 store locations (Sarnia & Chatham) responsible for all generalist functions • WSIB – steady reduction by implementation of key plans & Associate engagement over 4 years • Performance Management – leadership driver within the business unit to constantly improve • Recruitment – partner with Leadership team, achieved hiring numbers while maintaining appropriate full-time to peak-time ratio, hired successful (#1 District 159 Q2 Sales per Hour) Sales Specialist(s) • Training – achieved 100% consistently meeting targets to provide timely training • Associate relations maintained thru open-door policy, varying of HR support (evenings / weekends) and feedback received via Townhalls, honest & candid communication with Associates & Management Show less

    • United States
    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • Human Resources Manager
      • 2002 - 2004

      • Design & structured HR Department, modeled after US Corporate & implementing Canadian best practices • Lead restructuring process to terminate 20% workforce, communication plan & change management • Recruitment & retention initiatives, lead organization thru 360 Feedback process, designed focus group and produced results • Established Joint Health Safety Committee and reduced workplace injuries, instituted return to work & created H&S training, 1 year injury free – huge cost savings for Employee morale and organizational health • Responsible for payroll & benefits thru 2 Direct Reports; successful payroll upgrade & implementation (Ceridian to ADP) • Travel consisted of 15-20% of work including Ontario and Southwestern United States Show less

    • Human Resources Manager
      • Jan 2000 - Jan 2002

      • Designed entire Human Resources Department for family business grew from 40 to 250 people • Developed policies including employee resource handbook, recruitment & selection, orientation, return to work procedures, established JSHC with upper management & injury reduction, training plan with Farm Safety • Secured over $25,000 in student grants & employment subsidies within 2 year period • Established off-shore worker program, applied for permissions & set foundation for success Show less

Education

  • University of Calgary
    Masters of Education, Interdisciplinary Studies
    2018 - 2021
  • University of Toronto
    BA, Criminology
  • Fanshawe College
    HR Diploma, Human Resources Management

Community

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