Cierra Belin

AfroTech Client Operations, Manager at Blavity Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Credentials

  • Conference Assistant Exam
    Happily
    Feb, 2018
    - Nov, 2024
  • Event Launch Assistant
    Happily
    Feb, 2018
    - Nov, 2024
  • Launch Event Coordinator Exam
    Happily
    Feb, 2018
    - Nov, 2024
  • Hootsuite Platform Certification
    Hootsuite
    Feb, 2017
    - Nov, 2024

Experience

    • Technology, Information and Media
    • 100 - 200 Employee
    • AfroTech Client Operations, Manager
      • Jun 2022 - Present

      • Build meaningful relationships with 50+ AFROTECH Conference (ATC) sponsors in the tech and financial industry, including 15 ATC top sponsors, fulfilling each aspect of their contract while providing white glove service • Coordinate daily with cross-functional internal and external teams to confirm event details for sponsors• Develop, implement and manage effective workstream for team to streamline ATC sponsorship onboarding and fulfillment• Manage direct reports by delegating tasks, assisting on client calls and providing guidance on work flow• Advocate and make decisions, with sponsors in mind, to enhance the partnership and ensure a seamless experience • Pitch potential sponsors and activations to the AfroTech Sales team, aligning with the ATC audience and company mission • Create and distribute clear communication for 150+ AFROTECH sponsors regarding key deadlines, event details, booth overviews, etc. • Lead monthly sponsor calls, over Zoom, ahead of ATC to onboard sponsors and communicate key event details • Create and distribute wrap reports to all clients, comprised of successful campaign metrics and future suggestions• Travel on-site to AFROTECH Conference in Austin to handle sponsor related operations and maintain partner relationships Show less

    • AfroTech Client Services Associate
      • Dec 2020 - Jun 2022

      •Managed 30+ client campaigns, while providing excellent customer service and maintaining a positive experience •Collaborated with internal teams, on behalf of the client, to bring clients’ goals and objectives to life •Wrapped campaigns in a timely manner to provide client with success metrics (impressions, reach, clicks, etc.) and recommend future opportunities •Maintained production timelines, that are shared between external and internal teams, to keep campaigns on track • Brainstormed special events, talent and sponsorship opportunities that aligned with AfroTech’s mission for future events• Participated in sponsor calls to provide a voiceover to important sponsorship information, pertaining to AfroTech World Show less

    • Conference Operations Coordinator
      • Sep 2020 - Dec 2020

      • Rendered 90 exhibitor booths and 40 sponsored spaces in two weeks, for AfroTech World 2020, a virtual conference with 10,000+ attendees• Prioritized daily tasks for myself and team members to align with the show production timeline, using Asana• Reviewed contract details in Salesforce to update the sponsor tracker excel accurately• Collected sponsor booth and non-booth space assets to organize in Dropbox, for easy access for all team members• Attended daily meetings to inform team on my current tasks and ask for help on any projects• Updated FAQ section of website, using WordPress, to ensure everything is correct and up to date Show less

    • United States
    • Advertising Services
    • 400 - 500 Employee
    • Operations Coordinator
      • Aug 2017 - Apr 2020

      . Coordinated on average 5 trade shows/conferences a year, ASD Marketweek Spring and Summer, International Pizza Expo, Pizza & Pasta Northeast and RFID Journal LIVE! . Pre-show, On-site contact and lead for ASD Market Week lounges, special events and 50 meeting rooms at the Las Vegas Convention Center . Collaborate with Marketing team to create their vision for lounges, special events and seminar spaces . Brainstormed new sponsorship opportunities with Sales teams and price opportunities resulting in a 30% profit . Maintained a $100,000+ budget for ASD lounges, special events and seminar spaces, using excel . Worked with Centerplate to order staff meals, exhibit floor water and bars for ASD Market Week, by reviewing menus, keeping with items within budget and approving BEOs . Fulfilled 30+ sponsorships for the International Pizza Expo and Pizza and Pasta Show, respectively . Created a project timeline for Operations team to keep members on track and aware of deadlines, using Smartsheet . Collected event details and graphics from various team members, to submit to vendors ahead of established deadlines . Submitted detailed work orders to vendors, for lounges, show floor seminars and afterhours events during ASD . Updated all team members and vendors to any event changes made throughout the planning process . Head operations (pre-, on-site, and post-show) on RFID Journal in-person events; Retail & Apparel 2017, Europe 2018 and 2019, Defense and Aerospace 2018 and 2019, and RFID Journal LIVE 2018 and 2019! . Assisted the RFID Journal Senior Director, of Editorial Content with arranging speaker flights, hotels and airport transfers . Drafted and submitted RFID Journal show requirements to venues in the United States and London . Led operations for the ASD Market Week co-located event, Prosper Show 2018 . Researched appropriate venues for future events and submit RFPs Show less

    • United States
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Event Operations Intern
      • Jan 2017 - May 2017

      . Managed F&B orders in Excel to be sent to Centerplate . Utilized Attendee Interactive to monitor meeting rooms and input rooms specs . Created Excel spreadsheets for meeting space at the NABSHOW 2017 . Drafted and sent confirmation emails for meeting room spaces . Used Olark to answer questions from NABSHOW attendees . Managed F&B orders in Excel to be sent to Centerplate . Utilized Attendee Interactive to monitor meeting rooms and input rooms specs . Created Excel spreadsheets for meeting space at the NABSHOW 2017 . Drafted and sent confirmation emails for meeting room spaces . Used Olark to answer questions from NABSHOW attendees

    • United States
    • Higher Education
    • 700 & Above Employee
    • Peer Career Educator
      • Aug 2014 - May 2017

      • Revised 100+ student resumes in addition to providing resources concerning internships and career fair/interview preparation techniques• Collaborated with 2 colleagues to develop and execute a Personal Branding workshop • Designed flyer for Personal Brand and promoted it on various social media platforms• Utilize Photoshop to design business cards for the PCE team of 11• Assisted in creating and developing an event on interview/career fair attire, sponsored by Macy’s and PepsiCo grant Show less

    • Career Events Intern
      • Sep 2016 - Dec 2016

      • Plan 100+ exhibitor booth locations for Fall Career & Internship Fair • Create PowerPoint for employer lounge, including upcoming career fairs and panels

    • Grunig Gala Team Leader
      • Sep 2016 - Nov 2016

      . Executed the Ninth Annual Grunig Gala successfully, with an attendance of 216 students . Sought out and contacted 21 roundtable speakers for the Ninth Annual Grunig Gala . Met and led a team of 5, twice a week, to ensure everyone is on task with their assignments . Recorded weekly minutes and plan weekly agendas using Google Doc . Drafted Listserv postings and emails for event promotion

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Meetings Intern
      • May 2016 - Sep 2016

      . Proofread 1000+ titles of submitted papers . Corresponded via Outlook with 40+ registrants a day to verify that their submissions are accurate , Answered 5+ calls a day from participants to clarify parts of the meeting . Updated the Annual Meeting mircosite with new sponsorship content . Processed annual meeting refunds using NOAH . Generated weekly trends reports on registration numbers . Created and sent invitation letters to international participants . Researched details on restaurants in the city of the annual meetings . Reminded unregistered members about approaching deadlines via Outlook . Compiled list of vendors for ribbon/lanyard orders Show less

  • PIAA
    • Rockville, MD
    • Meetings Intern
      • Jan 2016 - May 2016

      • Prepared 8 – 10 forms for 6 meeting/workshops throughout the year for about 800 people • Packaged shipments with the necessary supplies for upcoming events • Contacted hotels to gather information for proposal • Assisted communication department proof-reading meeting/workshop webpages • Registered attendees and processed their payments using iMIS • Prepared 8 – 10 forms for 6 meeting/workshops throughout the year for about 800 people • Packaged shipments with the necessary supplies for upcoming events • Contacted hotels to gather information for proposal • Assisted communication department proof-reading meeting/workshop webpages • Registered attendees and processed their payments using iMIS

    • Media Production
    • 1 - 100 Employee
    • Marketing and PR rep for the Lala
      • May 2015 - Oct 2015

      . Promoted 4-6 various theLala articles a week using Facebook, Twitter and Instagram . Contributed to gaining social media presence: Facebook likes and Instagram and Twitter followers . Promoted 4-6 various theLala articles a week using Facebook, Twitter and Instagram . Contributed to gaining social media presence: Facebook likes and Instagram and Twitter followers

    • United States
    • Retail
    • 700 & Above Employee
    • Marshall's Sales Associate
      • Jul 2015 - Sep 2015

      . Worked in a team of three associates to assist in Marshall's store remodel . Greeted and answered questions of customers throughout the store . Rang up customers purchases in a friendly manner . Handled $500+ at the end of shifts when counting register drawers . Worked in a team of three associates to assist in Marshall's store remodel . Greeted and answered questions of customers throughout the store . Rang up customers purchases in a friendly manner . Handled $500+ at the end of shifts when counting register drawers

    • Intern
      • Jun 2015 - Jul 2015

      . Utilized Google+ to promote 3-6 Wordpress Interns articles a week . Participated in twice a week Skype and conference calls with 10 other Wordpress Interns interns . Utilized Google+ to promote 3-6 Wordpress Interns articles a week . Participated in twice a week Skype and conference calls with 10 other Wordpress Interns interns

    • United States
    • Technology, Information and Internet
    • Brand Ambassador
      • Nov 2013 - May 2015

      • Promoted Roomsurf through online posts on University of Maryland 2018 and 2019 Facebook pages • Directed students looking for roommates to use the Roomsurf website • Answered questions from incoming freshman about room & board at University of Maryland • Promoted Roomsurf through online posts on University of Maryland 2018 and 2019 Facebook pages • Directed students looking for roommates to use the Roomsurf website • Answered questions from incoming freshman about room & board at University of Maryland

    • Hostess
      • Jul 2012 - Aug 2014

      • Greeted 20+ guest each night and seated them at tables or in waiting areas. • Managed and updated the restaurant Facebook page with up to date/current events and reached 189 likes • Greeted 20+ guest each night and seated them at tables or in waiting areas. • Managed and updated the restaurant Facebook page with up to date/current events and reached 189 likes

Education

  • University of Maryland College Park
    Bachelors of Arts, Communication- Public Relations
    2013 - 2017
  • University of Brighton
    Media Studies, Communication and Media Studies
    2015 - 2015

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