Kathy L.
Senior Network Operations Engineer at Discover Financial Services- Claim this Profile
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Topline Score
Bio
Kenneth Moore
Kathy is a extremely talented individual who is dedicated, loyal and extremely hard working. She puts her heart into what she does and it shows in the outstanding quality of work she produces. She has a fantastic personality and is a joy to work with.
LinkedIn User
I recommend Kathy because she really takes pride in the job she performs. A great team player, Kathy is dedicated and will not give-up no matter how complex the task she is assigned. She is one hard-working, efficient, responsible and very reliable individual. She would definitely be a great asset to any organization.
Kenneth Moore
Kathy is a extremely talented individual who is dedicated, loyal and extremely hard working. She puts her heart into what she does and it shows in the outstanding quality of work she produces. She has a fantastic personality and is a joy to work with.
LinkedIn User
I recommend Kathy because she really takes pride in the job she performs. A great team player, Kathy is dedicated and will not give-up no matter how complex the task she is assigned. She is one hard-working, efficient, responsible and very reliable individual. She would definitely be a great asset to any organization.
Kenneth Moore
Kathy is a extremely talented individual who is dedicated, loyal and extremely hard working. She puts her heart into what she does and it shows in the outstanding quality of work she produces. She has a fantastic personality and is a joy to work with.
LinkedIn User
I recommend Kathy because she really takes pride in the job she performs. A great team player, Kathy is dedicated and will not give-up no matter how complex the task she is assigned. She is one hard-working, efficient, responsible and very reliable individual. She would definitely be a great asset to any organization.
Kenneth Moore
Kathy is a extremely talented individual who is dedicated, loyal and extremely hard working. She puts her heart into what she does and it shows in the outstanding quality of work she produces. She has a fantastic personality and is a joy to work with.
LinkedIn User
I recommend Kathy because she really takes pride in the job she performs. A great team player, Kathy is dedicated and will not give-up no matter how complex the task she is assigned. She is one hard-working, efficient, responsible and very reliable individual. She would definitely be a great asset to any organization.
Credentials
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ITIL V3 Foundation
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Experience
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Discover Financial Services
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United States
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Financial Services
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700 & Above Employee
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Senior Network Operations Engineer
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Nov 2021 - Present
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Senior CCPS Analyst
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Jun 2012 - Nov 2021
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1st Level Support Analyst (Contractor)
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2011 - Jun 2012
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NYSE
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Financial Services
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700 & Above Employee
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Operations Analyst | Sr. Console Operator
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2006 - Jun 2011
Monitored production Linux servers for trades, quotes and options applications utilized by 15 exchanges. • Identified system problems, degradation in the system or network performance and notified appropriate L2/L3 support. • Participated in project teams for planning and scheduling testing of new software releases going into the production environment. • Troubleshoot system messages reported by monitoring tools and escalating as needed. • Supported data recipient/exchange testing via telephone and initialized applications for weekend stress testing. • Updated system documentation to reflect changes and ensure accuracy. • Trained new staff on trading applications.
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Motient(formally, ARDIS, AMERICAN MOBILE)
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Lincolnshire, IL
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Network/System Technician III
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1996 - 2006
Responsible for monitoring up to 9 Tandem nodes in WLAN environment. • Monitored up to 350 data communication lines using TCP/IP, X.25, SNA, Frame relay, 56K lines. • Provided first level support to field service technicians on base stations in 50 states. • Interfaced with customers and vendors to achieve problem resolution. • Escalated hardware and software problems to appropriate 2nd level technical support. • Assisted the system support staff with operating software changes, troubleshot and corrected system malfunctions and program problems. • Trained less experienced technical personnel on various system utilities and job schedules. • Performed daily backups.
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Systems Restart Recovery Technician
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1986 - 1996
Monitored computer application runs for on-time completion • Assisted and troubleshot in correcting system malfunctions and program problems. • Performed before and after end-of-day backups, batch job re-runs, special requests, and daily application startups. • Trained new staff on applications. Monitored computer application runs for on-time completion • Assisted and troubleshot in correcting system malfunctions and program problems. • Performed before and after end-of-day backups, batch job re-runs, special requests, and daily application startups. • Trained new staff on applications.
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Education
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Alvernia
High School -
Daley Jr College
A.A.S. -
Truman Jr. College
A.A.S
Community
