Experience

Square One Network

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Head Of Support Services

  • Jan 2022 - Present



SAGRADA SPORTS

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Partner

  • Apr 2019 - Present



Bristol workplace

• Bristol, England, United Kingdom

• Management Consultant

  • Jul 2021 - Jan 2022

  Managing and providing framework for improvement and change for the councils cash in transit bespoke solution which spanned, security, cash and valuables in transit, vault and imprest services across all council establishments. Managing and providing framework for improvement and change for the councils cash in transit bespoke solution which spanned, security, cash and valuables in transit, vault and imprest services across all council establishments.



Made's Banana Flour Co UK

• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Jan 2021 - Dec 2021



SOND BUILDING SOLUTION LTD

• United Kingdom
• Construction

• Director Of Operations

  • Jul 2019 - Dec 2019



Victoria Recovery Ltd

• Bid Consultant

  • Jan 2012 - Jul 2014

  Aided the bid and tender process responsible for RFI RFP response responsible for liaisons from cradle to grave commercial/legal coordination Aided the bid and tender process responsible for RFI RFP response responsible for liaisons from cradle to grave commercial/legal coordination



ZTE Corporation

• China
• Telecommunications
• 700 & Above Employee

• Bid Management Consultant - Next Gen Call Service System (Voice Messaging Capability)

  • Jul 2010 - Sep 2010

  • Next Gen Call Service System -Voice Messaging Capability Commercial and Technical Tender for a Tier-1 mobile operator – End to End Bid Management of a Voice Mail Service (VMS) solution that included Call Completion (voice mail, missed call alert, call me now), Personal Messaging (video mail, fax mail, unified message, voice & video SMS) and Entertainment (voice portal, video portal)

• Bid Management Consultant (Commercial & Technical)

  • May 2010 - Jun 2010

  GSM, UMTS, LTE Bid process for a Tier 1 UK Mobile Operator• Based on-site with ZTE and responsible for the quality aspects within an end to end generation and review of a GSM, UMTS, LTE Rollout, Swap Out and Upgrade Commercial and Technical Tender. • Worked with a team of 80+ members across two time zones, to produce and manage documentation and systems during the tender process and generation, including RFI response.• Identified and agreed business opportunities and solutions with the relevant presales, sales and programme management teams. Reviewing business proposals and agreeing ways forward.• Documentation breadth included but was not limited to: Technical Solutions, Future Road Maps, Commercial offering definition, Programme Management, Quality planning, strategy (governance, from a programme and final delivery perspective), Reporting, Risk/Dependency/Claims Management, 3rd Party Vendor Management, Commercial References, Supply Chain and Logistics Management etc.• Test Bed Strategy and Planning including the full development/delivery life cycle.• Assisted in defining appropriate Network Cost Benefits Analysis - CAPEX, OPEX and Total Cost of Ownership Savings. Show less



Torry Harris Integration Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Programme/Delivery Manager BRP/Orange

  • May 2008 - Jun 2009

  Billing Replacement Programme Programme Manager for Torry Harris Responsible for delivery across Customer Management, Data Transformation/Integration, Revenue Assurance. Billing Replacement Programme Programme Manager for Torry Harris Responsible for delivery across Customer Management, Data Transformation/Integration, Revenue Assurance.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Programme Office Consultant

  • May 2006 - Dec 2007

  Pre Bid/Commercial - RFP Responses and Due Diligence Database Management - NetOne/Capri/MS Access/MS Excel Reporting and Information Management - Business Objects/MS Excel/EQMS Process Engineering - Trouble shooting within various business functions - EV Control Programme Management - Data/personnel Training - General Telecoms, Systems Specific Pre Bid/Commercial - RFP Responses and Due Diligence Database Management - NetOne/Capri/MS Access/MS Excel Reporting and Information Management - Business Objects/MS Excel/EQMS Process Engineering - Trouble shooting within various business functions - EV Control Programme Management - Data/personnel Training - General Telecoms, Systems Specific



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Commercial/Technical Consultant - Set Up and Use Programme

  • Jan 2005 - May 2005

  Consultancy encompassed the following: User Experience Improvement Workshopping within - Sales, Marketing, Retail, Technical Requirements Identification and Management Process Engineering Identification of inefficiencies Outputs: User Experience Improvement Scope - Alignment with technical tender processes - Vendor agreement on deliverables Expert-based ‘Usability Studies’ User-based ‘Usability Studies’ Longitudinal ‘Usability Studies’ Expert Based ‘Didactic Validation Studies’ – in conjunction with Detica UK.User Based ‘Didactic Validation Studies’ Show less



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Programme Office Manager/Database Manager

  • May 2004 - Jan 2005

  Pre Bid/Commercial - RFP Responses and due diligence Database Management - NetOne/MS Access Reporting and Information Management - Business Objects Process Engineering - Trouble shooting within various business functions - EV Control Programme Management Training - General Telecoms, Systems Specific Project Commercial Closure Pre Bid/Commercial - RFP Responses and due diligence Database Management - NetOne/MS Access Reporting and Information Management - Business Objects Process Engineering - Trouble shooting within various business functions - EV Control Programme Management Training - General Telecoms, Systems Specific Project Commercial Closure



Gamma Projects Ltd

• Telecommunications
• 1 - 100 Employee

• Regional Account Manager (EMEA/APAC)

  • Nov 2003 - May 2004

  Defined solutions for Site Rollout/Transmission and Operations/Logistics and build for multiple mobile operators- Role comprised of management of active accounts and the account management of on-going services projects- Primary Operational and Commercial escalation point for both on-site teams and client contacts- Member Project Review Board (all projects undertaken by Gamma Projects)- Managed significant scope change with the delivery teams - resource scheduling, 3rd Party/client management. Used Prince2 to deliver new project requirements to successfully negotiated acceptance criteria and methods- Minimised conflict through negotiation with clients over high level Issue’s such as Project Scope, Schedule, Service Level Agreements, Contractual, Acceptance Criteria and various day-to-day Issues that can arise during the full life cycle of a major project- Managed the administration of contracts and maintenance agreements- Chair workshop sessions (Steering Committees) Show less

• Pre Sales Manager (EMEA)(AsiaPac)

  • Jan 2002 - Nov 2003

  - End to End Presales definition and set up. - Overseeing all project activities within the EMEA region while providing commercial post and pre-sales support to the business development team- Sit on the Project Review Boards - Distribute business knowledge of the BSS/OSS commercial area Gamma Projects operates in to the Direct and Indirect Sales teams, - Web site definition – technical content and product positioning- Demonstration definition – defining how the application ROI/key selling points- Development and review of project plan for implementation of software for all customers- Managing the relationship with the customer project team and end users- The review and career development of staff within my team Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Programme Manager

  • May 2002 - Aug 2002

  - This project included the delivery of an infrastructure management project that involved the integration of both tools and business processes for the customer and their third party vendors. My role was to ensure customer satisfaction and appeasement in a project that was behind schedule and had run over budget - Support for Programme Management function - Support of the Operations Director and Team Leaders (Reporting, Data Analysis) - Customer mitigation on overspending - Technical Network Audit and data capture (capturing current value and status of network) - Business process re-engineering (Site Acquisition, Site Selection, Implementation, Operations (Preventative and Corrective Maintenance) - Support and Delivery restructuring Show less



Telefónica

• Spain
• Telecommunications
• 700 & Above Employee

• Programme Manager

  • Jan 2002 - May 2002

  - Delivery of Systems and business processes for the new UMTS telecommunications operator in Zurich, located in Switzerland - Fully involved and had key responsibilities relating to strategic contract negotiations, defined scope of work and schedule agreements. Successfully delivered application on-time, as per defined requirements and to agreed quality expectations (using Prince 2). - Provided Consultancy relating to the network Build business processes (reporting to the Rollout and Operations Directors) for this start up organisation. Show less



Telecom Asia - Orange, Thailand

• Project Manager - Technical

  • Jan 2001 - Jan 2002

  - Technical Project Manager of a £2m project for the new GSM/GPRS telecommunications operator in Bangkok, located in Thailand. - Managed a team of twelve consultants with varying skill sets such as Helpdesk, Analysts, Development, Database Administration, Training and Management Information Systems on and off site (virtual development teams based in UK/ India) throughout the project to ensure the successful implementation of Gamma Projects full software suite. - 3rd party management of contractors. - Provided Consultancy relating to the network Build business processes (reporting to the Rollout and Operations Directors) for this start up organisation - Trouble shooting within the various business - Direct Support for Regional and National Programme Managers Show less



Hutchison 3G, 3

• Project Manager - Technical

  • Aug 2000 - Jan 2001

  - This project included the identification, planning and design of the project scope, timeline and acceptance criteria to integrate a project management and network planning system to plan and track the delivery of the complete rollout and maintenance of the 3rd generation UMTS Network in the United Kingdom. - Development of a project scope, objectives, timeline and approach - Integration to the Aircom Radio Planning tool ‘Enterprise’ and Analytical data mining utilising Business Objects, MS Access, MS Excel - Business process identification, documentation and implementation - Consultancy and delivery of the Network Rollout Workflow design, documentation and implementation Show less



KPN

• Netherlands
• Telecommunications
• 700 & Above Employee

• Principal Consultant

  • Jan 1999 - Aug 2000