Experience

Durham Bulls Baseball Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Assistant Merchandise Director / E-Commerce

  • Dec 2021 - Present



Kannapolis Cannon Ballers

• United States
• Spectator Sports
• 1 - 100 Employee

• Retail Assistant

  • May 2021 - Jul 2021

  • Managed the processing and fulfillment of an average of 100 e-commerce orders a week. • Coordinated the day to day operations of the Cannon Ballers’ Team Store by allocating inventory, restocking & upholding store visual merchandising standards. • Assist in overseeing team store staff on game days and non-game days. • Managed the processing and fulfillment of an average of 100 e-commerce orders a week. • Coordinated the day to day operations of the Cannon Ballers’ Team Store by allocating inventory, restocking & upholding store visual merchandising standards. • Assist in overseeing team store staff on game days and non-game days.



Catawba College

• United States
• Higher Education
• 200 - 300 Employee

• Score Keeper/Shot Clock Coordinator

  • Nov 2019 - Apr 2021

  • Served as the official scorekeeper for both Men’s and Women’s Basketball games. • Operated the shot clock at Men’s & Women’s Lacrosse Games • Communicated with referees regarding any scoring discrepancies at games. • Served as the official scorekeeper for both Men’s and Women’s Basketball games. • Operated the shot clock at Men’s & Women’s Lacrosse Games • Communicated with referees regarding any scoring discrepancies at games.



Kannapolis Cannon Ballers

• United States
• Spectator Sports
• 1 - 100 Employee

• Sales and Retail Coordinator

  • Oct 2019 - Sep 2020

  • Generated new ticket sales through cold calling, networking, and face-to-face appointments to reach monthly sales goals. • Assisted in the planning of non-traditional revenue events by collaborating with colleagues & external clients • Implemented superior customer service for fans, season ticket holders & e-commerce customers by answering customer inquiries via email, telephone, & social media. • Managed the processing and fulfillment of an average of 100 e-commerce orders a week. • Coordinated the day to day operations of the Cannon Ballers’ Team Store by allocating inventory, restocking & upholding store visual merchandising standards. Show less



University of North Carolina at Charlotte

• United States
• Higher Education
• 700 & Above Employee

• Ticket Office Game Day Staff

  • Sep 2018 - Jan 2020

  • Served on Ticket Office Game Day staff for a variety of home sporting events including Men’s and Women’s Soccer, Football, Men’s and Women’s Basketball, and Baseball. • Operated the will-call & ticket counter during home athletic events. • Attended pre-season basketball meet & greets & assisted with season ticket holder check-in. • Served on Ticket Office Game Day staff for a variety of home sporting events including Men’s and Women’s Soccer, Football, Men’s and Women’s Basketball, and Baseball. • Operated the will-call & ticket counter during home athletic events. • Attended pre-season basketball meet & greets & assisted with season ticket holder check-in.



Kannapolis Intimidators - Class A Affiliate of the Chicago White Sox

• Spectator Sports
• 1 - 100 Employee

• Box Office Intern (Summer Internship)

  • May 2018 - Sep 2018

  • Prepared the box office for game days by organizing game tickets, parking vouchers, & wristbands to provide outstanding customer service to all season ticket holders, groups, and walk-up fans. • Troubleshot Glitner ticketing software issues that arose during high-stress situations. • Ensured a successful game day experience by leading a team of seasonal employees in pre-game meetings • Prepared the box office for game days by organizing game tickets, parking vouchers, & wristbands to provide outstanding customer service to all season ticket holders, groups, and walk-up fans. • Troubleshot Glitner ticketing software issues that arose during high-stress situations. • Ensured a successful game day experience by leading a team of seasonal employees in pre-game meetings



Kannapolis Intimidators - Class A Affiliate of the Chicago White Sox

• Spectator Sports
• 1 - 100 Employee

• Team Store Sales Associate

  • Apr 2017 - Aug 2017

  • Communicated with fans of any questions they had while in the team store. • Worked effectively to maintain an inviting shopping atmosphere for fans by ensuring the sales floor, cash wraps, and stockroom was well maintained in accordance with management expectations. • Communicated with fans of any questions they had while in the team store. • Worked effectively to maintain an inviting shopping atmosphere for fans by ensuring the sales floor, cash wraps, and stockroom was well maintained in accordance with management expectations.