Office Supervisor

• Jun 2019 - Present

Server & Bartender

• Jun 2008 - Present

General Manager

• Jan 2017 - Apr 2019

• Oversee two facilities accommodating up to five different event spaces for research as well as corporate events, networking groups & alternative bookings • Manage operations department including a team of project managers, survey programmers & recruiters • Ensure projects stay within outlined budget • Responsible for accounting, invoicing & payroll for entire company • Support sales team & marketing efforts • Oversee two facilities accommodating up to five different event spaces for research as well as corporate events, networking groups & alternative bookings • Manage operations department including a team of project managers, survey programmers & recruiters • Ensure projects stay within outlined budget • Responsible for accounting, invoicing & payroll for entire company • Support sales team & marketing efforts

Facility Manager

• May 2013 - May 2015

• Work closely with marketing research clients & project managers to ensure flawless execution of projects • Coordinate, set up & prepare both locations for clients & participants • Project manage facility rentals; management of client’s needs from bid to invoice • Responsible for completion of invoices at the end of all projects & submitting to accounting • Oversee the hiring, training, supervision, & evaluation of client assistants • Request, obtain & reconcile cash for all projects • Operate & maintain all AV, office equipment & kitchen appliances Show less

Spa Director

• Oct 2012 - Aug 2013

• Supervised day to day operations of a high-end day spa • Oversaw the hiring, training, supervision, & evaluation of estheticians & massage therapists • Input weekly payroll & made schedule for the department • Provided customer service to members including scheduling & confirming appointments, checking clients in & out, assisting in club orientation & taking payment • Oversaw ordering of equipment & supplies, & maintained inventory control for spa areas • Managed cash drawer • Designed & delivered monthly newsletter for members of the gym & spa • Worked directly with front desk & managers to help monitor facility • Maintained standards of excellence throughout the gym & spa Show less

Community Catalyst (Database & Social Media Manager)

• Aug 2009 - Oct 2012

• Oversaw all aspects of participant & client databases including maintenance, development & training • Increased participant database by 20,000+ people in 3 years without an advertising budget • Established, developed & maintained social networking sites • Effectively drove brand awareness, engagement & traffic to social media pages • Continuously monitored online communities achieving a strong, visible social media presence as well as providing another channel for customer service • Coordinated and managed the Internship Program • Extensive knowledge of MDSS, ACT!, Constant Contact, SurveyGizmo Show less

Executive Recruiter, Administrative Assistant

• Aug 2005 - Aug 2009

• Recruited for focus groups regarding consumer, professional, & medical related topics • On-site & in-person research interviewing • Administrative assistant responsible for nighttime data entry & closing duties • Effectively handled multiple phone lines within a call center environment • Recruited for focus groups regarding consumer, professional, & medical related topics • On-site & in-person research interviewing • Administrative assistant responsible for nighttime data entry & closing duties • Effectively handled multiple phone lines within a call center environment

News Director, Technical Director

• Dec 2006 - May 2008

• Produced & directed over 13 newscasts, including the first 30-minute live broadcast • Managed, trained, and coordinated staff of 20+ students • Liaison between Metro State University, Office of Student Publications, Auraria Media Center & student staff • Nominated for 2008 Heartland Emmy Award for ‘Best Director’ in the Student Achievement Category & won 2007 Heartland Emmy Award for ‘Best Technical Director’ in the Student Achievement Category • Produced & directed over 13 newscasts, including the first 30-minute live broadcast • Managed, trained, and coordinated staff of 20+ students • Liaison between Metro State University, Office of Student Publications, Auraria Media Center & student staff • Nominated for 2008 Heartland Emmy Award for ‘Best Director’ in the Student Achievement Category & won 2007 Heartland Emmy Award for ‘Best Technical Director’ in the Student Achievement Category