IT Project Manager

• Aug 2014 - Present

• Plans and coordinates large, multi-divisional projects such as information technology application upgrades, Enterprise Resource Planning implementation, and building construction efforts. • Manages day-to-day operations of assigned area; develops and implements administrative policies, procedures, and guidelines to ensure operational efficiency and effective administration of assigned personnel. • Plans and recommends new systems and procedures to improve operations. • Plans and coordinates large, multi-divisional projects such as information technology application upgrades, Enterprise Resource Planning implementation, and building construction efforts. • Manages day-to-day operations of assigned area; develops and implements administrative policies, procedures, and guidelines to ensure operational efficiency and effective administration of assigned personnel. • Plans and recommends new systems and procedures to improve operations.

Manager of Application Services

• 2012 - Aug 2014

• Provide technical and managerial leadership in the overall management of current and planned application systems and services. • Ensures continuity and alignment of the Corporation's business and clinical application services direction and plans with strategic plans, and facility needs, and participates in architecting the corporation's application services infrastructure and in the development of guidelines, procedures, and standards. • Manages a technical team and… Show more • Provide technical and managerial leadership in the overall management of current and planned application systems and services. • Ensures continuity and alignment of the Corporation's business and clinical application services direction and plans with strategic plans, and facility needs, and participates in architecting the corporation's application services infrastructure and in the development of guidelines, procedures, and standards. • Manages a technical team and coordinates consistent support of business and clinical applications. • Manages the requirements gathering process, documentation of technical requirements, coordinates system wide testing, and implementation of software releases for all business and clinical applications across the organization. • Project management of software implementation for both new and existing applications. Show less • Provide technical and managerial leadership in the overall management of current and planned application systems and services. • Ensures continuity and alignment of the Corporation's business and clinical application services direction and plans with strategic plans, and facility needs, and participates in architecting the corporation's application services infrastructure and in the development of guidelines, procedures, and standards. • Manages a technical team and… Show more • Provide technical and managerial leadership in the overall management of current and planned application systems and services. • Ensures continuity and alignment of the Corporation's business and clinical application services direction and plans with strategic plans, and facility needs, and participates in architecting the corporation's application services infrastructure and in the development of guidelines, procedures, and standards. • Manages a technical team and coordinates consistent support of business and clinical applications. • Manages the requirements gathering process, documentation of technical requirements, coordinates system wide testing, and implementation of software releases for all business and clinical applications across the organization. • Project management of software implementation for both new and existing applications. Show less

Technical Support Leader / Process Owner

• 1998 - 2012

• Technical Support Manager of development team providing 24 x 7 production support of mission critical applications regarding the nightly collection and processing of television viewing and reference data. • Designed and implemented an electronic records management imaging system incorporating COLD, bar code scanning and process workflow technology for document archival which resulted in significant improvement in speed and accuracy. • Scoping, planning and constructing highly… Show more • Technical Support Manager of development team providing 24 x 7 production support of mission critical applications regarding the nightly collection and processing of television viewing and reference data. • Designed and implemented an electronic records management imaging system incorporating COLD, bar code scanning and process workflow technology for document archival which resulted in significant improvement in speed and accuracy. • Scoping, planning and constructing highly detailed project implementation plans incorporating associates across various business units and managing the plans through execution while controlling the projects work. • Demonstrated skill and ability with requirements analysis, process analysis, process modeling and documenting workflows regarding integration of global processes and applications. • Drove business process improvement plans developing process rigor, process quality, reducing cycle time and incorporating metrics across both operations and technology. Show less • Technical Support Manager of development team providing 24 x 7 production support of mission critical applications regarding the nightly collection and processing of television viewing and reference data. • Designed and implemented an electronic records management imaging system incorporating COLD, bar code scanning and process workflow technology for document archival which resulted in significant improvement in speed and accuracy. • Scoping, planning and constructing highly… Show more • Technical Support Manager of development team providing 24 x 7 production support of mission critical applications regarding the nightly collection and processing of television viewing and reference data. • Designed and implemented an electronic records management imaging system incorporating COLD, bar code scanning and process workflow technology for document archival which resulted in significant improvement in speed and accuracy. • Scoping, planning and constructing highly detailed project implementation plans incorporating associates across various business units and managing the plans through execution while controlling the projects work. • Demonstrated skill and ability with requirements analysis, process analysis, process modeling and documenting workflows regarding integration of global processes and applications. • Drove business process improvement plans developing process rigor, process quality, reducing cycle time and incorporating metrics across both operations and technology. Show less

MIS Director / Manager

• 1988 - 1998

Positions Held: MIS Director / Manager Assistant MIS Director • Performed strategic and tactical IT planning for hardware, operating systems, application software, networking and staffing. • Provided leadership, drove continuous improvement and on-going support of various portfolio applications: including Financial, Human Resource Information System, Police Information System, Recreation & Parks, Community Development Building Inspections & Occupational Licenses and Office… Show more Positions Held: MIS Director / Manager Assistant MIS Director • Performed strategic and tactical IT planning for hardware, operating systems, application software, networking and staffing. • Provided leadership, drove continuous improvement and on-going support of various portfolio applications: including Financial, Human Resource Information System, Police Information System, Recreation & Parks, Community Development Building Inspections & Occupational Licenses and Office Automation tools. • Performed analysis, selection, data conversion, integration, implementation and rollout with various portfolio of applications; including Financial and Police Information System. • Managed third party vendors regarding hardware architecture, networking, software licensing and support. • Developed, administered and controlled IT annual budget and expenditures.

Programmer / Analyst

• 1984 - 1988