Samantha Yurchenko

Business Development Specialist at Henry Schein One APAC
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area
Languages
  • English Native or bilingual proficiency
  • Russian Elementary proficiency

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Lee Fisher

It's been a real pleasure working with Sam over the past 3 1/2 years. It's been a great journey and I've enjoyed being part of her professional growth over that time. Sam has proven to rise above all challenges presented to her in life, and come out on top. Her ability and desire to always find a solution to any obstacle, is quite remarkable. Sam embodies all the characteristics that you could ask for in a business development specialist: She's incredibly passionate in representing the unique value proposition, she's highly driven, resilient, tenacious, determined, self-motivated, agile, resourceful and strives to help customers to obtain the best products to achieve their goals/objectives and personal desires. Sam's openness and willingness to contribute to team discussions, sharing her knowledge for the betterment of the team, is appreciated by all. Thanks for your efforts and outstanding results, Sam!

Robert Vandenberg

Samantha is great to work with. She is always willing to contribute and manages to stay calm under pressure. I have had the pleasure of working with Samantha on a number of projects and she has consistently proved to be real asset. Her knowledge and ability to turn over the work quickly and accurately makes her a joy to work with.

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Credentials

  • Design and Deliver Training and Assessments Course
    Centre for Continuing Education
    Nov, 2021
    - Nov, 2024

Experience

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Development Specialist
      • Sep 2014 - Present

      Business development Specialist Qld, NT & Northern NSW Henry Schein One provides the best business tools and services to help dental practice owners focus on delivering better oral health outcomes to the communities they serve. - Presented at ADAQ Purchasing a Practice CPD Course (October 2021) *2020 APAC salesperson of the year* *2019 APAC salesperson on the year* *2015 APAC salesperson of the year* Dental Practice Management Software in alliance with Henry Schein Halas (HSH) - Discovery through business reviews, competitor and gap analysis. - Increase chair time utilisation (billable hours) to 95% - Increase recall effectiveness to 85%+ - Increase new patient acquisition to 20 new patients per FT provider per month - Reduce fail to attends to less than 1% - Reduce short notice cancellations to less than 6% - Increase efficiencies through automation, paperless technology and best practice. - Cut costs on general business consumables - Challenge the way you do business with modern and innovative tools and best practices. New Business, Account Management, Technical Demonstrations, Conferences, Trade Shows and presenting Business Insight Seminars.

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • Sep 2013 - Sep 2014

      Building Design Software and IT products/services for Architecture, Engineering and Construction (AEC) in Qld and NT. The points of differentiation: • A2K’s larger range of products (software/hardware) and services help to consolidate your number of suppliers/providers. • A2K’s greater number of local (Qld/Aus) technical support consultants ensures a faster turnaround on technical challenges with Autodesk and relevant building design software. • A2K’s investment in customer development results in better utilisation of your software packages and exposure to the latest hint, tips and innovations. • Our business and process analysis ensures your licenses, subscriptions and contracts are streamlined to achieve budgeting and management efficiencies. • Autodesk Platinum Partnership and Autodesk AEC Building Certification for Sales with understanding of Revit, BIM 360 Field & Glue, Building Design Suite, AutoCAD, Recap, Raster Design, Sketchbook, Showcase, Navisworks, 3Ds Max.

    • Australia
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • IT Solutions Manager
      • Jul 2010 - Sep 2013

      Responsibilities: • Client Relationship Management: Qualifying requests and scoping business and technical requirements. Attend to requirements, proposal, project implementation and billing queries. • Technical IT product knowledge: Data Centre, Networks, Security, Microsoft, Linux and Unix Servers, virtualisation, data storage and data protection. • Pre Sales Project Management: Creation and management of temporary cross functional/ multidisciplinary teams and vendors for technical designs, timeframes, costs and proposal information. • Proposal and Bid management: Information collection, calculations and document control. Achievements: • Streamlined solutions management process with checklist system. • Successfully created a tailor made client requirements document for better qualification of client’s business and technical needs (scope definition).

    • Canada
    • Wholesale
    • 700 & Above Employee
    • Senior Sales Executive
      • Sep 2008 - Jul 2010

      • Sales and Business Development: Competitor analysis, territory research and strong communication and negotiation skills have contributed to exceeding revenue, profit and growth targets. The sales process involved cold calling businesses, setting up appointments to understand clients needs and competitors offering, proposal and quote construction along with the appointment to close the deal and make the sale with the first order. • Account management: Data analysis of client purchases monthly, quarterly and annually to identify opportunities of new product brands and lines to increase revenue and profits. Feedback on competitor activity, market trends and potential product lines was always provided to management and marketing in order to maintain Lycreco‘s competitive advantage. • Administration: Creation of business proposals and quotes for potential clients. Daily, weekly, monthly and quarterly reporting of sales results, trends and industry information. Achievements: • Consistent achievement of sales above 100% • Consistent achievement of profit margin targets • Consistent achievement of monthly growth • Salesperson of the month on multiple occasions • Promotion from Field Sales Representative to Field Sales Executive within 7 months. • Promotion from Field Sales Executive to Senior Sales Executive within 10 months

    • Corporate Account Manager
      • Apr 2008 - Aug 2008

      • Sales: Successfully increased sales monthly by telephone and door to door cold calling. • Account management: Clients account sizes were increased from cross selling and up selling. Creative referral system to utilise customer networks. • Administration: Database management for proactive resigning of Optus customers. Proposal and PowerPoint presentation for clients and management. • Sales: Successfully increased sales monthly by telephone and door to door cold calling. • Account management: Clients account sizes were increased from cross selling and up selling. Creative referral system to utilise customer networks. • Administration: Database management for proactive resigning of Optus customers. Proposal and PowerPoint presentation for clients and management.

    • Australia
    • Manufacturing
    • 1 - 100 Employee
    • National Business Development Executive
      • May 2004 - Aug 2007

      Responsibilities:• Business development: Annual marketing plans were created and implemented with successful objectives to increase revenue and client numbers from cold call and promotional strategies. Profit objectives were met by implementing strategies such as multi-tier pricing levels based on purchase quantity, value add services and focus on competitive advantages. Client retention objectives were met due to staff training on customer service, sales and technical knowledge.• Marketing: Designed, implemented, monitored and analysed the return on investment for promotional activities such as cold call, site visit, website, print or email promotions and collateral, surveys, trade shows/conferences and magazine articles (Mobility Magazine).• Account Management: Excellent customer service, current technical knowledge and regular client call cycles were implemented for top of mind brand/company awareness, sales and retention.• Administration: Monthly, quarterly and annual reports detailing increases to revenue, profits, client numbers and product lines were presented and analysed for current and future trends and if required appropriate action was taken. Successfully negotiated decreased cost of goods with some suppliers.• Staff Development: trained and mentored junior and new business development executives.Achievements:• Successfully increased client base significantly.• Increased monthly revenue from $25,000 (2004) to $100,000+ (2007)

    • Business Support Executive
      • Feb 2004 - May 2004

      • Accounts: Sales Invoicing, Receivable, payable, payroll and foreign exchange contracts.• Business Support: Sales and purchase order entry (MYOB). Use of Microsoft Office (Outlook, Excel, Word, PowerPoint, Front Page, Publisher and Access. Assisted in recruitment of staff.• Warehouse Management: Rostering and training of casual team members. Managed transport of outgoing stock.

    • Australia
    • Telecommunications
    • 200 - 300 Employee
    • Sales and Customer Service
      • Jan 2003 - Feb 2004

      • Customer Service: Incoming call centre for landline, mobile and internet for business and residential consumers. • Sales: Cross selling and upselling to incoming callers. • Training: Implemented new visual and more user friendly manuals on dealing with customer enquiries and utilising current software systems and databases. Achievements: • Top representative for call quality (April 2003) • Top representative for sales (September 2003) • 150%+ sales club (September 2003) • Customer Service: Incoming call centre for landline, mobile and internet for business and residential consumers. • Sales: Cross selling and upselling to incoming callers. • Training: Implemented new visual and more user friendly manuals on dealing with customer enquiries and utilising current software systems and databases. Achievements: • Top representative for call quality (April 2003) • Top representative for sales (September 2003) • 150%+ sales club (September 2003)

Education

  • Queensland University of Technology
    Bachelor of business (BA BUS), Marketing & Management
    2006 - 2012
  • Lindisfarne Anglican College
    1997 - 1999

Community

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