Avery Ashley
IT Support Specialist Lead Instructor at Generation USA- Claim this Profile
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Bio
LinkedIn User
Avery was the first instructor I worked with at Generation USA and I am forever grateful for his kindness as well as dedication to our learners. He truly exemplifies going above and beyond to ensure that all learners are properly supported in understanding what can be difficult subject matter, especially since many have minimal prior tech experience. He's incredibly talented and any organization would be very lucky to have such a knowledgeable person on their team!
David LaRocco
There are few people that have the dedication, compassion, and professionalism that Avery brings to his team and the learners he instructs. His impressive breadth and depth of knowledge of the IT field allows to teach others to a high level of excellence. As a leader, he creates a fun and professional environment that encourages others to share ideas and contribute equally. He is just as comfortable leading lessons and importing knowledge to others as he is letting his teaching assistants or students take the front seat and share what makes them special. He is an asset to any organization, and I hope I have the opportunity to work with him again.
LinkedIn User
Avery was the first instructor I worked with at Generation USA and I am forever grateful for his kindness as well as dedication to our learners. He truly exemplifies going above and beyond to ensure that all learners are properly supported in understanding what can be difficult subject matter, especially since many have minimal prior tech experience. He's incredibly talented and any organization would be very lucky to have such a knowledgeable person on their team!
David LaRocco
There are few people that have the dedication, compassion, and professionalism that Avery brings to his team and the learners he instructs. His impressive breadth and depth of knowledge of the IT field allows to teach others to a high level of excellence. As a leader, he creates a fun and professional environment that encourages others to share ideas and contribute equally. He is just as comfortable leading lessons and importing knowledge to others as he is letting his teaching assistants or students take the front seat and share what makes them special. He is an asset to any organization, and I hope I have the opportunity to work with him again.
LinkedIn User
Avery was the first instructor I worked with at Generation USA and I am forever grateful for his kindness as well as dedication to our learners. He truly exemplifies going above and beyond to ensure that all learners are properly supported in understanding what can be difficult subject matter, especially since many have minimal prior tech experience. He's incredibly talented and any organization would be very lucky to have such a knowledgeable person on their team!
David LaRocco
There are few people that have the dedication, compassion, and professionalism that Avery brings to his team and the learners he instructs. His impressive breadth and depth of knowledge of the IT field allows to teach others to a high level of excellence. As a leader, he creates a fun and professional environment that encourages others to share ideas and contribute equally. He is just as comfortable leading lessons and importing knowledge to others as he is letting his teaching assistants or students take the front seat and share what makes them special. He is an asset to any organization, and I hope I have the opportunity to work with him again.
LinkedIn User
Avery was the first instructor I worked with at Generation USA and I am forever grateful for his kindness as well as dedication to our learners. He truly exemplifies going above and beyond to ensure that all learners are properly supported in understanding what can be difficult subject matter, especially since many have minimal prior tech experience. He's incredibly talented and any organization would be very lucky to have such a knowledgeable person on their team!
David LaRocco
There are few people that have the dedication, compassion, and professionalism that Avery brings to his team and the learners he instructs. His impressive breadth and depth of knowledge of the IT field allows to teach others to a high level of excellence. As a leader, he creates a fun and professional environment that encourages others to share ideas and contribute equally. He is just as comfortable leading lessons and importing knowledge to others as he is letting his teaching assistants or students take the front seat and share what makes them special. He is an asset to any organization, and I hope I have the opportunity to work with him again.
Credentials
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TestOut Network Pro Certification
TestOut CorporationApr, 2023- Oct, 2024 -
TestOut PC Pro Certification
TestOut CorporationMar, 2023- Oct, 2024 -
Google/CompTIA dual credential
CourseraAug, 2021- Oct, 2024 -
Google IT Support Certificate
CourseraJun, 2021- Oct, 2024 -
CompTIA A+ ce Certification
CompTIAAug, 2021- Oct, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIAMay, 2023- Oct, 2024 -
CompTIA Network+ ce Certification
CompTIAMay, 2023- Oct, 2024
Experience
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ChooseU
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United States
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Non-profit Organizations
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100 - 200 Employee
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IT Support Specialist Lead Instructor
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Nov 2021 - Present
I lead and manage a remote IT Support Specialist program with a team of 3, dedicated to providing learners with technical and job readiness skills; including preparation for both the CompTIA A+ exam and Google Coursera IT Support Certificate. I lead and manage a remote IT Support Specialist program with a team of 3, dedicated to providing learners with technical and job readiness skills; including preparation for both the CompTIA A+ exam and Google Coursera IT Support Certificate.
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Generation
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United States
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Non-profit Organizations
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500 - 600 Employee
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IT Technical Content Expert Consultant
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Sep 2022 - Feb 2023
SME designated with creating a detailed alignment guide that outlines the relationship between instructional content, learning objectives, practice activities, and outcomes from the CompTIA A+ exam. Provides critical feedback and recommendations for restructuring of academic materials. SME designated with creating a detailed alignment guide that outlines the relationship between instructional content, learning objectives, practice activities, and outcomes from the CompTIA A+ exam. Provides critical feedback and recommendations for restructuring of academic materials.
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Spartanburg Methodist College
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United States
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Higher Education
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100 - 200 Employee
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IT Support Specialist Teaching Assistant
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Jul 2021 - Feb 2022
I assisted in teaching a remote IT Support Specialist program, trained learners to become prepared for a Support Specialist position, and prepared learners for both the CompTIA A+ exam and Google Coursera IT Support Certificate. I assisted in teaching a remote IT Support Specialist program, trained learners to become prepared for a Support Specialist position, and prepared learners for both the CompTIA A+ exam and Google Coursera IT Support Certificate.
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Walgreens
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United States
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Retail
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700 & Above Employee
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Customer Service Associate
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Sep 2020 - Dec 2020
I was in charge of customer service and helped customers with various needs including: photo development, recommending products based of need, and electronic assistance. I was in charge of customer service and helped customers with various needs including: photo development, recommending products based of need, and electronic assistance.
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Spartanburg PREP School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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5th Grade Teacher
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Jul 2019 - Aug 2020
I was in charge of two 5th grade Math and Science Classes. I was required to create lesson plans, present lessons, assess in a timely manor, and work closely with 42 students. I used various technology in the classroom that transferred well when we swapped to E-learning. I was in charge of two 5th grade Math and Science Classes. I was required to create lesson plans, present lessons, assess in a timely manor, and work closely with 42 students. I used various technology in the classroom that transferred well when we swapped to E-learning.
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Spartanburg Parks
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Spartanburg, South Carolina, United States
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Site Supervisor
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Jun 2017 - Jun 2019
I helped create and run an after school program at the Chesnee Community Center for Chesnee Middle School. I assisted students with homework and designed programs that allowed the students to be active in their community. I also helped run adventure camps for Spartanburg Parks as a Youth Development specialist under the same title. I helped create and run an after school program at the Chesnee Community Center for Chesnee Middle School. I assisted students with homework and designed programs that allowed the students to be active in their community. I also helped run adventure camps for Spartanburg Parks as a Youth Development specialist under the same title.
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Education
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2016 - 2018
University of South Carolina Upstate
Bachelor of Education - BEd, Elementary Education and Teaching -
2014 - 2016
Spartanburg Methodist College
Associate's degree, Education -
2010 - 2014
Dorman High School
Community
